US Mobile review 2019: Price, plans and features
Craft a plan that fits your use exactly or go unlimited — all without a contract.
US Mobile is an online-only cell phone service provider that works off two of the largest LTE networks. Its plans are all pay as you go and can be adjusted on the fly depending on your usage. True to its name, you can only use your phone inside the US, so globetrotters may want to look elsewhere.
Pros and Cons
- Plans are highly customizable and month-to-month.
- A risk-free trial is available, and you may be able to get the SIM starter kit for free.
- Pricing for a plan with talk, text and data starts at $6 before taxes and fees.
- Unlimited data plans have speeds slowed after 15 gigabytes of use in a month.
- Multiple lines don’t come at a discount, even if they’re managed under one account.
What services does US Mobile offer?
All of US Mobile’s plans are month-to-month, and they’re easy to break down to see where your money is going.
Pick from six options each for talk, text and data usage to create your perfect combination.
- Talk. Ranges from $2.50 for 40 minutes to $9 for 1,500 minutes.
- Text. Ranges from $1.50 for 40 texts to $7 for 4,000 texts.
- Data. Ranges from $2 for 100 megabytes to $20 for 3 gigabytes.
Talk and text are unlimited for $10 with this plan, but you choose your data usage and speed limits.
- Data. Ranges from $10 for 1 gigabyte to $35 for unlimited.
- Data speed. Ranges from $0 for 1 megabyte per second to $15 for unlimited.
- Hotspot. Add hotspot services to your plan for $10 and share your data with other devices.
What other features should I know about?
In addition to US Mobile’s standard plans, other features include:
- Risk-free trial. US Mobile gives you up to 14 days of service, 300 megabytes of data, 300 texts or 300 minutes to try out any of its plans. The cost of the plan is refunded if you decide to cancel, but the SIM card and shipping costs are on you.
- Take your phone. Carry your compatible unlocked phone over at no extra cost. US Mobile used to offer an unlocking service, but according to its website as of October 2019, that service is suspended.
- Top ups. If your balance is running low for talk, text or data, you can add more before the month ends. At the end of the month, any extra rolls over to the next month — but only if you’re enrolled in automatic payments.
- 24/7 customer service. Get help with your account at any time by calling 878-205-0088. US Mobile also offers support by email and chat.
- Possible free SIM kit. Pull up chat on the website and ask — a representative may give you a promo code for a free kit, but you’ll have to cover tax and shipping.
What to watch out for
US Mobile is a fairly straightforward online-only provider overall, but it comes with a few limitations.
- Data speed slowdowns. Purchase unlimited data with US Mobile, but usage over 15 gigabytes is slowed down.
- No discounts for multiple lines. While it’s advertised around the site that US Mobile can be great for families, you buy each line individually without a discount — even if you manage them all from your account.
- No international usage. You can only use your phone in the US.
How do I sign up for US Mobile?
To get a plan with US Mobile, you’ll first need to order a SIM card starter kit from its site and buy a compatible phone if you don’t already have one. Assuming you have a phone, you can get started by following these steps:
- Go to the US Mobile website and select Get started at the top.
- Click Order $3.99 starter kit, then Add to bag.
- Fill out your name, email, shipping and billing information, choose your shipping option and click Checkout now.
- Once you receive your kit, sign in to your account online and select Add a line.
- Click I’m ready to activate.
- Follow the instructions to activate your chosen network’s SIM card.
- Build your plan.
- Confirm your billing information, choose your payment preferences and click Submit.
Compare cell phone plan providers
Before signing up, compare cell phone plans to make sure you’re getting the best deal for your needs.
Frequently asked questions
Rhys Subitch is a writer and editor at finder.com who tackles topics across the site. With half a decade of experience researching, editing and writing for a Fortune 500 company, university and several independent publications, Rhys brings readers the most up-to-date and curated info on all things finance.
For a carrier that doesn’t tie you down with a contract and a highly customizable plan, US Mobile may have what you need. But it’s only available for use in the US and unlimited data can get expensive.