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Unum life insurance review September 2020

Last updated:  

Get group life insurance through your employer from a top insurer, but you might not be able to customize your options.'s rating: 3.5 / 5


  • Get a quote if… your employer offers Unum life insurance products.
  • Pick something else if.. you’re looking for individual coverage apart from your employer.

15 to 80

Issue Age

Based on salary to $750,000


Not required for the guaranteed amount, but any coverage over the limit requires an exam

Medical Exam Required


Free quote No, must be purchased through your employer
Available states All 50 states
Policy options Term and whole life
Term lengths Term length options are determined by your employer
Issue age 15 to 80
Coverage Based on salary to $750,000
Medical exam required Not required for the guaranteed amount, but any coverage over the limit requires an exam
Monthly cost $5.85
Claim methods Online form, Phone: 800-635-5597, email
Customer support Phone: 866-679-3054
Riders Accidental Death Benefit, Child Term, Living Benefit Option, Waiver of Premium

Expert review

Heather Petty

Review by

Heather Petty is a writer at Finder specializing in banking, investments and insurance. She's a self-proclaimed word nerd who worked as a technical writer and editor for the casino systems industry and is an internationally published young adult mystery author. Heather earned a bachelor’s degree in English from the University of Nevada, Reno.

Expert review

As a group life insurance provider, Unum gives you the opportunity to get basic coverage for you and your family regardless of your medical history. But if you’re looking for an individual plan that you can customize, shop around to see what other insurers have to offer.

What types of life insurance coverage does Unum offer?

Unum offers two forms of life insurance through your employer.

  • Term life insurance. Your term life options are determined by your employer, but most offer 20-year term policies with coverage in multiples of your salary.
  • Whole life insurance. All Unum whole life policies come with a guaranteed interest rate of 4.5% to build cash value. If your policy comes with dividends, you can use them to purchase paid-up additions, pay your premiums, take the money as cash or leave the funds with your policy to accrue interest.

What riders can I add to my life insurance policy?

Depending on the options selected by your employer, you may be able to customize your policy using the following riders:

  • Accidental death benefit. Doubles your death benefit if you die from a covered accident before 70 years old.
  • Child term rider. Allows you to buy up to $10,000 worth of term life insurance coverage for your child that lasts from 14 days old until their 25th birthday. At that point they can convert the policy to a whole life policy five times the original face amount value.
  • Living benefit option. If you’re expected to live 12 months or less, you can request a percentage of your death benefit, up to $150,000, to be paid out early. This may also be called the accelerated death benefit rider.
  • Waiver of premium. Unum waives your premiums if you become totally disabled, for the length of your disability.

How much does Unum life insurance cost?

The cost of your policy depends on how your employer structures your life insurance benefits. Some employers pay the premiums for their employees, some split the payment with their employees and others have their employees pay the entire premium.

If you pay your own premiums, we’ve included a sample of what that might look like based on info from Unum’s website. Sample rates are for a 20-year term policy for $150,000 of coverage.

AgeRate per $10,000$50,000 salary x 3Monthly premium
Employee, age 30$0.39$150,000$5.85
Employee, age 40$0.96$150,000$14.40
Employee, age 50$2.57$150,000$38.55

Pros and cons of Unum


  • Portability. Most Unum whole life policies are portable, meaning you can take them with you if you change jobs.
  • Insure your spouse or child. You could purchase additional coverage of up to $10,000 for your child. The amount of coverage you can get for your spouse depends on the terms set by your employer, but generally can’t exceed the amount of your coverage.
  • Guarantee issue. Group policies tend to have options that don’t require a medical exam, which means you can have coverage regardless of your insurability.
  • Paid-up at 70. Unum gives you the option to adjust your whole life premiums so that your policy will be fully paid for by age 70, and you can keep your policy without paying premiums after that.
  • Additional 50% coverage option. Increase your whole life policy coverage with an option to add a 20-year term policy.


  • Group policies only. Unum doesn’t sell individual plans, but if you have a Unum plan through your employer, it may be portable.
  • Financial rating downgrades. Fitch recently downgraded Unum Group’s rating to A- and Unum’s long-term issuer default rating to BBB. The financial outlook is negative, due to the impact of coronavirus on the company’s exposure to long-term care expenses. AM Best also revised the outlook of Unum Group from stable and affirmed to negative, but left them with an A- rating.

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Unum life insurance reviews and complaints

Unum Group is not accredited with the Better Business Bureau but has an A+ rating. The company closed 71 official complaints over the past three years and 21 this past year, but not all of those are specific to life insurance products.

Unum has just over a one-star rating with 38 customer reviews that mostly focus on trouble with the claims process and customer service issues. But it’s hard to get a read on how claims and service stack up for life insurance, because the reviews are mixed between life insurance, disability and health plans.

How do I sign up for Unum life insurance?

Contact your human resources department to sign up for your Unum life insurance group policy.

Frequently asked questions

Life insurance ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our experts analyze life insurance companies to help you to find the strongest possible policy and premium for your family’s needs. We assess their financial strength, customer satisfaction, policy features and riders. We then give each insurer a score between one and five stars that reflects their offering and reputation in the industry.

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