{"id":555216,"date":"2025-02-26T08:59:25","date_gmt":"2025-02-26T08:59:25","guid":{"rendered":"https:\/\/www.finder.com\/uk\/?p=555216"},"modified":"2026-03-11T16:33:43","modified_gmt":"2026-03-11T16:33:43","slug":"business-credit-cards-customer-satisfaction-awards","status":"publish","type":"post","link":"https:\/\/www.finder.com\/uk\/finderawards\/business-credit-cards-customer-satisfaction-awards","title":{"rendered":"Finder Business Cards Customer Satisfaction Awards 2026"},"content":{"rendered":"

Welcome to the Finder Customer Satisfaction Awards 2026<\/h3>

Our awards are decided by the only votes that really matter \u2013 yours. We partnered with the research consultancy Censuswide to ask customers of major business card providers in the UK to tell us about their experiences.<\/p>

\"Finder<\/div>

Winner: Business cards<\/h3>

Payhawk<\/strong><\/p><\/div><\/div>

Congratulations to Payhawk \u2013 this year\u2019s business cards winner with a 90% recommendation score. Customers spoke highly of the service and like the tracking and controls available. <\/p>

Read review<\/a><\/p>

\"Finder<\/div>

Highly commended: Business cards<\/h3>

Bank of Scotland<\/strong><\/p><\/div><\/div>

Bank of Scotland is our 2026 highly commended business cards provider, with customers finding it straightforward and simple to use, as well as being trustworthy and reliable. <\/p>

Read review<\/a><\/p>

Our customer satisfaction league table 2026<\/h3>
Brand<\/th>Customers who\u2019d recommend<\/th>Details<\/th><\/tr><\/thead>
Payhawk<\/a><\/th>90%<\/td>Payhawk<\/a> is highly regarded for its efficient tracking and control features. The service is consistently described as high quality and dependable for business needs.<\/td><\/tr>
Bank of Scotland<\/a><\/th>87%<\/td>Highly valued for its helpful staff and reliable rates, Bank of Scotland<\/a> is a trusted partner that is simple to navigate and always professional.<\/td><\/tr>
Moss<\/a><\/th>87%<\/td>Moss<\/a> earns exceptional praise for its top-tier customer service and professional design. Reviewers frequently highlight the seamless expense tracking and useful rewards.<\/td><\/tr>
The Co-operative Bank<\/a><\/th>87%<\/td>Known for its strong ethical values, The Co-operative Bank<\/a> provides a brilliant and straightforward service. The brand is a firm favourite for its transparency.<\/td><\/tr>
Santander<\/a><\/th>87%<\/td>Santander<\/a> offers a secure and flexible way to separate business expenses. Customers find the ordering process quick and appreciate the overall ease of use.<\/td><\/tr>
Royal Bank of Scotland<\/a><\/th>83%<\/td>This trusted provider is praised for its professional UK-based call centres and reliable transaction handling. Royal Bank of Scotland<\/a> is seen as a solid, supportive choice.<\/td><\/tr>
American Express<\/a><\/th>83%<\/td>Consistently praised for its brilliant reward scheme and intuitive app, American Express<\/a> is a premier choice. Users value the high-quality service and seamless transactions.<\/td><\/tr>
Barclaycard<\/a><\/th>80%<\/td>Barclaycard<\/a> is noted for its professional design and smooth processing. Borrowers appreciate the unique products and the supportive nature of the brand.<\/td><\/tr>
NatWest<\/a><\/th>77%<\/td>Widely accepted and simple to use, NatWest<\/a> is a strong and reputable brand. However, some users find the app hard to navigate.<\/td><\/tr>
Juni<\/a><\/th>77%<\/td>Juni<\/a> is valued for its free card and helpful ad spend tracking. Many customers appreciate the cashback offers and the way it supports business growth.<\/td><\/tr>
HSBC<\/a><\/th>77%<\/td>Accepted worldwide, HSBC<\/a> provides a durable card and easy online platform. Conversely, multiple reviewers highlight that customer support can be difficult to deal with.<\/td><\/tr>
Lloyds Bank<\/a><\/th>73%<\/td>Lloyds Bank<\/a> offers good cashback and a reliable way to store funds. However, some customers mentioned high fees and difficulty contacting support.<\/td><\/tr>
Capital on Tap<\/a><\/th>73%<\/td>Capital on Tap<\/a> is praised for its 1% cashback and effective, fast service. While useful, some reviewers noted that interest rates are relatively high.<\/td><\/tr>
Funding Circle<\/a><\/th>73%<\/td>Borrowers value Funding Circle<\/a> for its fast response times. Nevertheless, several users felt customer service was less professional than that of competitors.<\/td><\/tr><\/tbody><\/table>

Customer satisfaction ratings methodology<\/h3>

We asked people who\u2019d used a business card within the previous 12 months to rate their satisfaction with the service they received and whether they\u2019d recommend the provider to a friend. Our independent survey of 420 business card customers was carried out in February 2026.<\/p>

We have shown the percentage recommended score in the table above and used these ratings to decide the winners of our awards. Where there was a draw on the \u201cwould recommend percentage\u201d, we used the overall rating out of 5 as a tie-breaker.<\/p> \n