{"id":532917,"date":"2024-05-24T15:34:11","date_gmt":"2024-05-24T14:34:11","guid":{"rendered":"https:\/\/www.finder.com\/uk\/?p=532917"},"modified":"2024-11-21T15:50:29","modified_gmt":"2024-11-21T15:50:29","slug":"methodology-for-kids-bank-card-scores","status":"publish","type":"post","link":"https:\/\/www.finder.com\/uk\/banking\/childrens-banking\/methodology-for-kids-bank-card-scores","title":{"rendered":"Methodology for kids&#8217; bank card scores"},"content":{"rendered":"<p>You may have noticed (you did, right?) that our kids&#8217; debit card pages, tables and reviews come with scores. They&#8217;re there to help consumers figure out how good a company and its products are, at a single glance. But they wouldn&#8217;t be fair, and we wouldn&#8217;t be transparent, if we didn&#8217;t tell you how we came up with them.<\/p><p>We publish 2 types of score:<\/p><div><ul class=\"list-10\"><li><strong>Finder&#8217;s expert score.<\/strong> Our experts look at the features of a product (in this case, a kids&#8217; debit card), how much it costs and what it offers to users, then rate it.<\/li><li><strong>User reviews.<\/strong> We ask you to tell us about your experience as a customer of the brands we cover. You can submit a comment directly through the relevant review, and each year we gather more user reviews through a customer survey. We show the results of this survey in an annual league table, and use it to determine our annual customer satisfaction awards, too.<\/li><\/ul><\/div><h3>Finder&#8217;s expert scores<\/h3><p>You&#8217;ll find our expert scores on our kids&#8217; bank card pages. We rate the cards using a system of 1 to 5 blue stars.<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--100 luna-stars--primary\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Excellent<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--80 luna-stars--primary\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Good<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--60 luna-stars--primary\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Average<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--40 luna-stars--primary\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Subpar<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--20 luna-stars--primary\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Poor<\/p><h4>How it works<\/h4><p>We assess kids&#8217; prepaid cards across a number of key areas:<\/p><ul class=\"list-10\"><li><strong>Fees.<\/strong> We consider whether there is a monthly fee for the account and also whether the account charges for things like ordering a card, loading funds to the card or ATM withdrawals. If there are charges for making purchases abroad or taking out money from a foreign ATM , that is also taken into account.<\/li><li><strong>Controls and safeguards.<\/strong> We consider whether there are controls and safeguards such as age-restricted sales, instant notifications, spending limits, PIN reminders and the ability to freeze and unfreeze the card. <\/li><li><strong>App features.<\/strong> We score this based which features the app has including savings goals, educational features, earning functionality for chores, giftlinks for relatives, a separate app or profile for the child and the ability to add a co-parent.<\/li><li><strong>App ratings.<\/strong> This is calculated by averaging the banking app&#8217;s score in the Google Play Store and the App Store.<\/li><\/ul><p>We average all these scores to come up with an overall Finder score.<\/p><h3>How we decide which features are most important<\/h3><p>Using and comparing kids&#8217; debit cards then sharing our findings is what we do.  <\/p><p>Each factor in our scoring is weighted. We asked consumers what matters to them when choosing a card for their child, and took this into account when deciding how to weight our scores. <\/p><table id=\"features\" class=\"luna-table luna-table--fixedColumns\"><thead class=\"luna-table__header\"><tr><th>Fees<\/th><th>Controls &#038; safeguards<\/th><th>App features<\/th><th>App rating<\/th><\/tr><\/thead><tbody class=\"luna-table__body\"><tr><td>30%<\/td><td>30%<\/td><td>20%<\/td><td>20%<\/td><\/tr><\/tbody><\/table><h3 id=\"customersurvey\">Your reviews and our customer survey<\/h3><p>You can see review stars at the top of our review pages, if we&#8217;ve received more than 10. These are from consumers just like you who use our site and want to review the products and providers they use. We include responses we&#8217;ve received in our annual customer satisfaction surveys. We also show the results of each survey in a league table in guides and in our awards pages.<\/p><p>In December 2023, we ran a customer satisfaction survey on kids&#8217; cards. 500 people answered and told us how happy they are with their current account provider. We&#8217;ve turned their answers into a star rating of between 1 and 5 and we show this in our annual league table of bank account providers.<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--100 luna-stars--yellow\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Excellent<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--80 luna-stars--yellow\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Good<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--60 luna-stars--yellow\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Average<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--40 luna-stars--yellow\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Subpar<\/p><p style=\"margin-bottom: 5px;\"><span class=\"luna-stars luna-stars__fill--20 luna-stars--yellow\">\u2605\u2605\u2605\u2605\u2605<\/span> \u2013 Poor<\/p><h4>Customer satisfaction score methodology<\/h4><p>The survey asked respondents how satisfied they are with their current account on a scale from 1 to 5, and also whether they would recommend it to a friend or not.<\/p><p>We turned the answers into an overall star rating that takes into account:<\/p><ul class=\"list-10\"><li><strong>How many people would recommend the account vs how many people wouldn&#8217;t.<\/strong> If you say you&#8217;d recommend your bank to a friend when sitting at the pub in front of a pint, it must mean it&#8217;s really good (the bank, not the pint). This forms 50% of our customer satisfaction rating.<\/li><li><strong>How many people rated a provider five out of five.<\/strong> Wow, five out of five? This counts for 25% of our customer satisfaction rating.<\/li><li><strong>The average score each current account provider got.<\/strong> This tells us if a bank offers quite a solid service even though it doesn&#8217;t have loads of top ratings&#8230; or if it&#8217;s just not that great. This parameter forms the last 25% of our overall customer satisfaction score.<\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>The banking experts at Finder compare kids debit cards and rank them on key areas to give you an overall indication of how useful each is.<\/p>\n","protected":false},"author":1329,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[121401],"tags":[],"asset_tag":[],"class_list":["post-532917","post","type-post","status-publish","format-standard","hentry","category-childrens-banking"],"apple_news_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Methodology for kids&#039; 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