{"id":355604,"date":"2020-12-03T17:30:18","date_gmt":"2020-12-03T17:30:18","guid":{"rendered":"https:\/\/www.finder.com\/uk\/?page_id=355604"},"modified":"2026-04-28T10:22:20","modified_gmt":"2026-04-28T09:22:20","slug":"simply-business","status":"publish","type":"post","link":"https:\/\/www.finder.com\/uk\/business-insurance\/simply-business","title":{"rendered":"Simply Business business insurance review"},"content":{"rendered":"<h3>What is Simply Business?<\/h3><p>Simply Business is a specialist insurance provider that was created in 2005. It offers a wide range of business and landlord insurance policies, which you can tailor to specific areas.<\/p><p>Simply Business is a trading name of Xbridge Ltd, which is authorised and regulated by the Financial Conduct Authority.<\/p><h3 id=\"cover\">What types of business insurance policies are available?<\/h3><p>As Simply Business is a specialist provider, it offers a range of different business insurance policies. These include:<\/p><ul class=\"list-10\"><li><a href=\"https:\/\/www.finder.com\/uk\/business-insurance\">Business interruption insurance<\/a><\/li><li><a href=\"https:\/\/www.finder.com\/uk\/home-insurance\/landlord-insurance\">Landlord insurance<\/a><\/li><li><a href=\"https:\/\/www.finder.com\/uk\/car-insurance\/personal-accident-cover\">Personal accident insurance<\/a><\/li><li>Public liability insurance<\/li><li>Professional indemnity insurance<\/li><li>Employers&#8217; liability insurance<\/li><li>Product liability insurance<\/li><li>Business contents insurance<\/li><li>High risk insurance<\/li><li>Business buildings insurance<\/li><li>Tools cover<\/li><li>Commercial insurance<\/li><li>Contractors insurance<\/li><\/ul><p>Simply Business also has policies tailored to a variety of different professions, including Beauty Therapist insurance, Catering insurance, Photographers&#8217; insurance, <a href=\"https:\/\/www.finder.com\/uk\/business-insurance\">Shop insurance<\/a>, Builders insurance, Takeaway insurance and Cleaning insurance.<\/p><h3>Cover limits<\/h3><p>Simply Business offers a minimum level of \u00a31 million public liability insurance. Depending on the nature of your business and client demands, you may need a higher level of cover.<\/p><p>For professional indemnity insurance, you can usually choose between \u00a350,000 and \u00a35 million of cover.<\/p><p>Other limits will depend on your personal requirements and will be listed in the details of the policy when you take out a quote.<\/p><h3>Claims process<\/h3><p>You can make a claim online at any time by filling in the form provided on Simply Business&#8217; website and providing some details about the claim. Someone from the company&#8217;s UK-based specialist team will then give you a call back to start the process.<\/p><p>You can also call the team on 0333 207 0560, but be sure you have your policy number to hand. Claim lines are open 24\/7.<\/p><p>Once your claim is submitted, you will get access to a claims tracking tool so you can keep tabs on how your claim is progressing.<\/p><p>Your claim will be reviewed by Simply Business and, after a settlement is agreed, you&#8217;ll then receive a BACS transfer within 24 hours, or an approved supplier or contractor will be sent to fix your issue.<\/p><h3>Managing your policy online<\/h3><p>When you take out a policy with Simply Business, you can sign up to an online portal where you can manage your policy and view your documents.<\/p><h3>How to contact<\/h3><p>You can call the Simply Business customer service team on 0333 014 6683.<\/p><p>Lines open:<br \/>Mon 9am-5:30pm<br \/>Tuesday 9am-5:30pm<br \/>Wednesday 9am-5:30pm<br \/>Thursday 10am-5:30pm<br \/>Friday 9am-5:30pm<br \/>Saturday 9am-2pm<br \/>Sunday Closed<\/p><p>You can also contact Simply Business through its <a href=\"https:\/\/twitter.com\/simplybusiness\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter (X)<\/a> and <a href=\"https:\/\/www.facebook.com\/SimplyBusiness\/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a> accounts.<\/p><h3>Customer reviews for Simply Business<\/h3><p>On customer reviews platform Trustpilot, Simply Business has 4.2 out of 5 stars and a rating of &#8220;Great&#8221;, based on 7,200 reviews (updated April 2026).<\/p><p>On Feefo, Simply Business has 4.5 out of 5 stars, based on more than 40,000 service ratings (updated April 2026).<\/p><p>Customers praise the fair prices and ease of use, but some complain that it&#8217;s difficult to get customer service over the phone.<\/p><h3>Pros and cons for Simply Business business insurance<\/h3><div class=\"fin-pros-cons\">\n            <div class=\"fin-pros-cons__section\">\n            <h4 class=\"fin-pros-cons__heading\">Pros<\/h4>\n            <ul class=\"icon-list icon-list--check-circle\">\n                                    <li>A range of policies to choose from so you can tailor the cover to your needs.<\/li>\n                                    <li>Policies designed for a long list of professions.<\/li>\n                                    <li>24\/7 claims line.<\/li>\n                            <\/ul>\n        <\/div>\n    \n            <div class=\"fin-pros-cons__section\">\n            <h4 class=\"fin-pros-cons__heading\">Cons<\/h4>\n            <ul class=\"icon-list icon-list--x-circle\">\n                                    <li>The opening times of the customer service helpline are inconsistent and confusing.<\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n<h3 id=\"verdict\"> Our verdict<\/h3><p>Simply Business offers a range of business insurance policies, which makes it easy to tailor the cover to your needs.<\/p><p>The company operates a 24\/7 claims line and is transparent about its claims process. However, the customer service helpline has limited opening hours and these differ on Thursdays and weekends, which can be confusing.<\/p><p>Get started by visiting Simply Business&#8217; website and sign up for a policy. If you have read this review and decided that Simply Business is not for you, you can also <a href=\"https:\/\/www.finder.com\/uk\/business-insurance#comparison-table\">compare other business insurance policies<\/a> on the market.<\/p><h3 id=\"faqs\">Frequently asked questions<\/h3><ul class=\"luna-accordionGroup accordionGroup\"><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000000\" data-toggle=\"collapse\" data-target=\"#accordion0000000000\">\n        <span class=\"luna-accordion__title\">How much does cover from Simply Business cost?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000000\" data-accordion=\"details\">\n    <div class=\"accordionContent\">Insurance premiums are based on a range of personal factors, and the exact cost will depend on your circumstances and the level of cover you need.<\/p><p>However, to give you an indication of costs, Simply Business says prices start from \u00a39.29 per month for employers&#8217; liability cover, from \u00a35.76 per month for public liability and product liability insurance, and from \u00a36.62 per month for professional indemnity insurance. (Prices correct as of April 2026.)<\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000001\" data-toggle=\"collapse\" data-target=\"#accordion0000000001\">\n        <span class=\"luna-accordion__title\">Is business insurance a legal requirement?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000001\" data-accordion=\"details\">\n    <div class=\"accordionContent\">With the exception of employers&#8217; liability, which is legally required if you employ staff, business insurance is not a legal requirement. However, it is highly recommended, especially public liability and professional indemnity cover, claims for which can reach millions of pounds.<\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000002\" data-toggle=\"collapse\" data-target=\"#accordion0000000002\">\n        <span class=\"luna-accordion__title\">What does public liability insurance cover?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000002\" data-accordion=\"details\">\n    <div class=\"accordionContent\">Whether you have your own premises or not, public liability cover protects you in case a member of the public is injured or their property is damaged and your business is legally liable. For example, if someone trips over some of your equipment or is injured in your work space.<\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000003\" data-toggle=\"collapse\" data-target=\"#accordion0000000003\">\n        <span class=\"luna-accordion__title\">What factors affect my business insurance premium?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000003\" data-accordion=\"details\">\n    <div class=\"accordionContent\">Your business insurance premiums are affected by factors such as the type &amp; level of coverage you require, the type of business you run, the size of your business, where it is located and your claims history.<\/p><\/div>\n  <\/div>\n<\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>Read our Simply Business insurance review to learn what&#8217;s included in the cover, how much it might cost and the pros and cons of the policy.<\/p>\n","protected":false},"author":845,"featured_media":511797,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[93606],"tags":[],"asset_tag":[],"class_list":["post-355604","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-insurance"],"apple_news_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Simply Business business insurance review | Pros &amp; cons<\/title>\n<meta name=\"description\" content=\"Simply Business offers business insurance tailored to a long list of professions and industries. 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