{"id":326012,"date":"2020-08-06T17:31:52","date_gmt":"2020-08-06T16:31:52","guid":{"rendered":"https:\/\/www.finder.com\/uk\/?p=326012"},"modified":"2024-12-24T08:56:33","modified_gmt":"2024-12-24T08:56:33","slug":"lv-flow","status":"publish","type":"post","link":"https:\/\/www.finder.com\/uk\/car-insurance\/temporary-car-insurance\/lv-flow","title":{"rendered":"LV= Flow car insurance review"},"content":{"rendered":"<p>LV= Flow is a car insurance policy from general insurer LV=. As of December 2023, it ceased offering a monthly policy to new customers, but now offers annual cover only.<\/p><p>LV= has a history that dates back to 1843 and has since grown to become a well-known insurance provider in the UK. It also offers a range of other insurance products such as an annual car policy, van, motorbike, <a href=\"https:\/\/www.finder.com\/uk\/life-insurance\/lv\">life<\/a>, <a href=\"https:\/\/www.finder.com\/uk\/pet-insurance\/lv\">pet<\/a>, home and travel insurance.<\/p><h3>Who underwrites LV= Flow car insurance?<\/h3><p>LV= policies are underwritten by Liverpool Victoria Insurance Company Ltd.<\/p><p>The company is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.<\/p><h3>What makes it different?<\/h3><p>Flow focuses on customers who are comfortable transacting digitally and can self-serve online, which means there are no admin fees. You can call to claim but everything else is online. The brand says being paperless allows it to offer lower prices. <\/p><h3 id=\"options\">What level of cover is available?<\/h3><p>LV= Flow is only available as a comprehensive policy. If you need third party, fire and theft cover, you can get that through <a href=\"https:\/\/www.finder.com\/uk\/car-insurance\/lv\">LV=&#8217;s car insurance.<\/a><\/p><p>Flow includes motor legal expenses and a guaranteed hire car when your car is out of action.<\/p><p>We&#8217;ve compared the features of both options below. <\/p><table class=\"luna-table\"><thead class=\"luna-table__header\"><tr><th scope=\"col\">Feature<\/th><th scope=\"col\">LV Flow<\/th><th scope=\"col\">LV= annual car insurance<\/th><\/tr><\/thead><tbody class=\"luna-table__body\"><tr><th scope=\"row\">Renew<\/th><td>Annually<\/td><td>Annually<\/td><\/tr><tr><th scope=\"row\">Price calculated<\/th><td>Annually<\/td><td>Annually<\/td><\/tr><tr><th scope=\"row\">Type of cover<\/th><td>Comprehensive<\/td><td>Comprehensive or third party fire and theft<\/td><\/tr><tr><th scope=\"row\">Cover abroad<\/th><td>Comprehensive<\/td><td>Comprehensive<\/td><\/tr><tr><th scope=\"row\">Driving other cars cover<\/th><td>Third party only<\/td><td>Yes<\/td><\/tr><tr><th scope=\"row\">Use of car<\/th><td>Social, domestic and pleasure, and commuting to a single workplace<\/td><td>Social, domestic and pleasure, and commuting to a single workplace (can be extended to business use)<\/td><\/tr><tr><th scope=\"row\">Motor add-ons<\/th><td>Breakdown, in-car equipment plus journey continuation, protected NCD<\/td><td>Guaranteed hire car (basic or extended), motor legal expenses, breakdown, increased personal accident cover and protected NCD<\/td><\/tr><tr><th scope=\"row\">NCD (no claim discount)<\/th><td>Yes<\/td><td>Yes<\/td><\/tr><tr><th scope=\"row\">Protected no claim discount<\/th><td>Optional extra<\/td><td>Available<\/td><\/tr><tr><th scope=\"row\">Amendment and cancellation fees<\/th><td>Cancellation fee only<\/td><td>Yes<\/td><\/tr><\/tbody><\/table><h3>How much does LV= Flow cost?<\/h3><p>The price of car insurance is based on a long list of personal factors, such as age, driving experience, the type of car you drive, <a href=\"https:\/\/www.finder.com\/uk\/car-insurance\/adress-impact-on-car-insurance-premium\">where you live<\/a> and even what you do for a living. So the exact premium you pay will be dependent on your details.<\/p><h3>What is the claims process for LV= Flow?<\/h3><p>To make a claim, contact the company&#8217;s 24\/7 claims line on 08000 304897 (or +44 0120 2848509 from abroad).<\/p><p>LV= recommends that you have the following details to hand before making a claim:<\/p><ul class=\"list-10\"><li>Your registration number, policy number and any documents relating to the claim<\/li><li>A crime reference number from the police if relevant<\/li><li>Details of any other vehicles, people or property involved in the incident<\/li><\/ul><p>To make a windscreen or glass claim, you need to contact LV=&#8217;s recommended windscreen repairer on 0800 169 9499.<\/p><h3>LV= Flow customer reviews<\/h3><p>On the reviews platform Trustpilot, Flow is rated &#8220;Excellent&#8221; with a score of 4.6 out of 5 based on around 16,000 reviews (last updated January 2024).<\/p><h3>Pros and cons<\/h3><div class=\"u-grid\"><div class=\"u-grid__col u-1\/2@s\"><div class=\"gridExample\"><h4 id=\"Pros\">Pros<\/h4><ul class=\"list-4\"><li>Manage your policy online 24\/7<\/li><li>No amendment fees<\/li><\/ul><\/div><\/div><div class=\"u-grid__col u-1\/2@s\"><div class=\"gridExample\"><h4>Cons<\/h4><ul class=\"list-13\"><li>No claims discount not available with this policy<\/li><li>You are not covered to drive other cars<\/li><\/ul><\/div><\/div><\/div><h3 id=\"verdict\">Our verdict<\/h3><p>Flow is appealing if you&#8217;re happy to manage your policy online and make amendments yourself, with no fees, but it&#8217;s a shame that the brand no longer offers monthly cover, which was a stand-out product. <\/p><h3>Frequently asked questions<\/h3><ul class=\"luna-accordionGroup accordionGroup\"><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000000\" data-toggle=\"collapse\" data-target=\"#accordion0000000000\">\n        <span class=\"luna-accordion__title\">How many cars can I have on an LV= Flow policy?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000000\" data-accordion=\"details\">\n    <div class=\"accordionContent\">You can insure up to three cars and six drivers with LV= Flow.<\/p><p>Adding or removing cars and drivers from your policy can be done through your Flow account and there are no fees to pay to make the changes.<\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000001\" data-toggle=\"collapse\" data-target=\"#accordion0000000001\">\n        <span class=\"luna-accordion__title\">Can I get instant cover with LV= Flow?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000001\" data-accordion=\"details\">\n    <div class=\"accordionContent\">Yes. When you get a quote, you can choose to set your policy to start immediately.<\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000002\" data-toggle=\"collapse\" data-target=\"#accordion0000000002\">\n        <span class=\"luna-accordion__title\">Can I manage my LV= Flow account online?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000002\" data-accordion=\"details\">\n    <div class=\"accordionContent\"><p>Yes. Your online Flow account is the main way for you to manage your policy. You can amend your details, add or remove cars and drivers from the policy and cancel the policy altogether 24\/7. There is a fee for cancelling the policy after 14 days. You&#8217;ll get a refund for the rest if you haven&#8217;t claimed. If you have claimed, you won&#8217;t get a refund.<\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000003\" data-toggle=\"collapse\" data-target=\"#accordion0000000003\">\n        <span class=\"luna-accordion__title\">How do I contact LV= Flow?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000003\" data-accordion=\"details\">\n    <div class=\"accordionContent\"><p>To make any changes, you&#8217;ll need to use your LV= Flow account online. The only phone number is the claims line.<\/p><p>To make a claim on your policy, you can call 08000 304897 (+44 0120 2848509 from abroad) 24-hours per day, 7 days per week.<\/p><\/div>\n  <\/div>\n<\/li><\/ul><article class=\"luna-card luna-card--alt\"><div class=\"luna-card__block has-padding-small\">The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms \"best\", \"top\", \"cheap\" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is <a href=\"https:\/\/www.finder.com\/uk\/terms-of-use\" class=\"fin-text-navy\">subject to our terms of use<\/a>. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you. Most of the data in Finder's comparison tables is provided by Defaqto. In other cases, Finder has sourced data directly from providers.<\/div><\/article>","protected":false},"excerpt":{"rendered":"<p>LV Flow has stopped offering monthly cover, but there&#8217;s an annual policy. Manage your cover online 24\/7 with no admin fees.<\/p>\n","protected":false},"author":845,"featured_media":206325,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2880],"tags":[],"asset_tag":[],"class_list":["post-326012","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-temporary-car-insurance"],"apple_news_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>LV= Flow car insurance review - Finder UK<\/title>\n<meta name=\"description\" content=\"LV Flow offers annual car insurance. 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