{"id":321958,"date":"2020-07-14T09:49:35","date_gmt":"2020-07-14T08:49:35","guid":{"rendered":"https:\/\/www.finder.com\/uk\/?p=321958"},"modified":"2026-06-19T15:32:24","modified_gmt":"2026-06-19T14:32:24","slug":"urban-jungle","status":"publish","type":"post","link":"https:\/\/www.finder.com\/uk\/home-insurance\/urban-jungle","title":{"rendered":"Urban Jungle insurance review"},"content":{"rendered":"<style>\r\n.gx-badge .popover-content { line-height: 19.5px; }\r\n@media screen and (max-width: 600px) {\r\n.uk-hero-rates ul { margin-left: auto !important; margin-right: auto !important; width: fit-content; }\r\n.uk-hero-rates .text-xxx-large { text-align: center; }\r\n.applylinks .luna-button--success { margin-top: 12px; }\r\n}\r\n<\/style>\r\n<article id=\"ukfeatureproduct\" class=\"luna-card luna-card--border uk-hero-rates\" style=\"max-width: 897px; margin: 0px auto 24px;\">\r\n\r\n<footer class=\"hero-rates__disclaimer-popup disclaimer_popup-with-text has-padding-xsmall no-padding-bottom\">\r\n<span class=\"disclaimer_popup--text\">Promoted<\/span>\r\n<a class=\"disclaimer_popup disclaimer_title_empty\" data-target=\"#disclaimer_popup\" data-toggle=\"modal\" href=\"#\" aria-label=\"Learn more about what Promoted means on Finder\">\r\n<svg class=\"luna-icon luna-icon--small luna-icon--primary\">\r\n<use xlink:href=\"#info-circle\"><\/use>\r\n<\/svg>\r\n<\/a>\r\n<\/footer>\r\n\r\n<div class=\"luna-card__block no-padding-top\" style=\"border: 0px;\">\r\n<div class=\"u-grid u-grid--alignMiddle\">\r\n<div class=\"u-grid__col u-1\/4@s text-center\"><a href=\"https:\/\/www.finder.com\/redirect\/uk\/home-insurance\/urbanjungle-uk-secure.html?nb=1&amp;src_country=uk&amp;redirect_tracking_params=%7B%22placement_type%22%3A%22nb-product%22%2C%22product_id%22%3A%22af49266c-8082-4455-a8fd-76521de5156a%22%2C%22product_name%22%3A%22Urban%2BJungle%2BHome%2BInsurance%22%2C%22offer_id%22%3A%2217758%22%2C%22decorator%22%3A%22GLOBAL.PRODUCT.UK_COMPACT_HERO_CONTENT%22%2C%22niche_code%22%3A%22UKFHO%22%2C%22post_id%22%3A%22321958%22%2C%22post_path%22%3A%22home-insurance%252Furban-jungle%22%2C%22post_country%22%3A%22uk%22%7D\" rel=\"sponsored\" target=\"new\"><img decoding=\"async\" src=\"https:\/\/www.finder.com\/niche-builder\/5f04683d98728.png\" alt=\"Urban Jungle Home Insurance\" class=\"has-margin-bottom-xsmall has-padding-small no-padding-top has-margin-top-small\" style=\"width: 168px; min-width: 120px; max-height: 140px;\" srcset=\"https:\/\/www.finder.com\/niche-builder\/5f04683d98728.png?fit=180 180w, https:\/\/www.finder.com\/niche-builder\/5f04683d98728.png?fit=360 360w, https:\/\/www.finder.com\/niche-builder\/5f04683d98728.png?fit=504 504w\" sizes=\"(max-width: 504px) 100vw, 504px\" loading=\"lazy\"><\/a><\/div>\r\n<div class=\"u-grid__col u-1\/2@s\" style=\"margin-top: -5px;\">\r\n<div class=\"has-margin-bottom-xsmall text-xxx-large weight-normal\">Contents insurance designed for renters from \u00a35 a month<\/div>\r\n\r\n\r\n<ul class=\"list-1 no-margin-left\">\r\n\r\n\r\n\r\n<li>Faff free &amp; flexible - get covered in minutes and make changes online for free 24\/7<\/li>\r\n\r\n<li>Pay as you go on a monthly rolling plan - cancel anytime, no hidden fees<\/li>\r\n\r\n<li>Rated Excellent on Trustpilot from 13,000+ reviews<\/li>\r\n\r\n<li>Certified B Corp<\/li>\r\n\r\n\r\n\r\n<\/ul>\r\n\r\n\r\n<\/div>\r\n<div class=\"applylinks u-grid__col u-1\/4@s text-center\"><a href=\"https:\/\/www.finder.com\/redirect\/uk\/home-insurance\/urbanjungle-uk-secure.html?nb=1&amp;src_country=uk&amp;redirect_tracking_params=%7B%22placement_type%22%3A%22nb-product%22%2C%22product_id%22%3A%22af49266c-8082-4455-a8fd-76521de5156a%22%2C%22product_name%22%3A%22Urban%2BJungle%2BHome%2BInsurance%22%2C%22offer_id%22%3A%2217758%22%2C%22decorator%22%3A%22GLOBAL.PRODUCT.UK_COMPACT_HERO_CONTENT%22%2C%22niche_code%22%3A%22UKFHO%22%2C%22post_id%22%3A%22321958%22%2C%22post_path%22%3A%22home-insurance%252Furban-jungle%22%2C%22post_country%22%3A%22uk%22%7D\" rel=\"sponsored\" target=\"new\" class=\"luna-button luna-button--large luna-button--success luna-button\">Go to site<\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<\/article><h3>Who is Urban Jungle?<\/h3><p>Founded in 2016, Urban Jungle is a relative newcomer to the insurance market. <\/p><p>The company\u2019s founders were tired of hidden fees, baffling questions and inflexible policies \u2013 and they knew they could do better.<\/p><p>Urban Jungle has become a multi-line provider, offering customers home, travel, and car insurance. It is also a Certified B Corp, meaning it meets high standards for social and environmental performance, transparency, and accountability.<\/p><div class=\"fin-video fin-video--horizontal\" data-player-type=\"youtube\" data-video-id=\"Jkqtj6gjXGw\" style=\"\">\n    <div class=\"fin-video__container\">\n                    <img decoding=\"async\" class=\"fin-video__thumbnail\" src=\"https:\/\/img.youtube.com\/vi\/Jkqtj6gjXGw\/maxresdefault.jpg\" data-fallback-sd=\"https:\/\/img.youtube.com\/vi\/Jkqtj6gjXGw\/sddefault.jpg\" data-fallback-hq=\"https:\/\/img.youtube.com\/vi\/Jkqtj6gjXGw\/hqdefault.jpg\" alt=\"\" loading=\"lazy\">\n                            <div class=\"fin-video__duration\">1:39<\/div>\n                        <div class=\"fin-video__play-btn\" role=\"button\" aria-label=\"Play video\"><\/div>\n                <iframe allow=\"autoplay\" class=\"fin-video__player\" id=\"ytPlayer-Jkqtj6gjXGw\" title=\"Video player\"><\/iframe>\n    <\/div>\n        <\/div>\n<h3>Who underwrites Urban Jungle\u2019s insurance?<\/h3><p>Urban Jungle policies are underwritten by some of the largest insurers in the UK and Europe, including but not limited to, Canopius, Ageas, and Wakam. The underwriter for each specific policy will be confirmed at the point of quote. <\/p><p>Urban Jungle Services Ltd is authorised and regulated by the Financial Conduct Authority (FCA register number 782061).<\/p><p>What are some of the policies that Urban Jungle offers?<\/p><ul><li><strong>Contents Insurance:<\/strong> Renters and homeowners can cover belongings \u2013 phone, laptop, furniture, jewellery, bikes \u2013 at home and away. Tenants Liability is included as standard. From \u00a35 a month.<\/li><li><strong>Buildings &amp; Contents Insurance:<\/strong> Combined cover for homeowners protecting both the structure of the property and everything inside it. Up to \u00a31m buildings cover and up to \u00a3120k contents cover.<\/li><li><strong>Buildings Insurance Only:<\/strong> Standalone buildings cover for homeowners, with up to \u00a31m of cover. Optional accidental damage and home emergency add-ons available.<\/li><li><strong>Contents Insurance for Students:<\/strong> Flexible cover designed for students in halls or shared houses. Can cover communal areas and monthly rolling policies mean students don\u2019t need to pay outside of term time.<\/li><li><strong>Travel Insurance:<\/strong> Single-trip and annual multi-trip policies available, with up to \u00a310m emergency medical cover and up to \u00a35,000 trip cancellation cover.<\/li><\/ul><h3 id=\"options\">What are Urban Jungle\u2019s cover options?<\/h3><p>Urban Jungle offers stand-alone contents insurance, as well as a combination of contents and buildings insurance. The company also offers tenants\u2019 liability insurance, to protect you in case you cause damage to your landlord\u2019s property.<\/p><div data-category=\"\" data-niche=\"UKFHO\" data-fieldset=\"UKFHO_default\" class=\"UKFHO UKFHO_default \">\n        <table class=\"i_infobox product_infobox\">\n        <tbody><tr><th><\/th><td class=\"i_infobox_data product_infobox_data\"><img decoding=\"async\" border=\"0\" src=\"data:image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI5IiBoZWlnaHQ9IjUiIHN0eWxlPSJiYWNrZ3JvdW5kLWNvbG9yOiAjRjVGNkY3OyIvPg==\" data-src=\"https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png\" alt=\"Urban Jungle logo\" class=\"lazysizes\" srcset=\"https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=180 180w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=360 360w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=600 600w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=900 900w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=1200 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\"><br><span>Home Contents Insurance<\/span><\/td><td class=\"i_infobox_data product_infobox_data\"><img decoding=\"async\" border=\"0\" src=\"data:image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI5IiBoZWlnaHQ9IjUiIHN0eWxlPSJiYWNrZ3JvdW5kLWNvbG9yOiAjRjVGNkY3OyIvPg==\" data-src=\"https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png\" alt=\"Urban Jungle logo\" class=\"lazysizes\" srcset=\"https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=180 180w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=360 360w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=600 600w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=900 900w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=1200 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\"><br><span>Buildings and Contents Insurance<\/span><\/td><td class=\"i_infobox_data product_infobox_data\"><img decoding=\"async\" border=\"0\" src=\"data:image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI5IiBoZWlnaHQ9IjUiIHN0eWxlPSJiYWNrZ3JvdW5kLWNvbG9yOiAjRjVGNkY3OyIvPg==\" data-src=\"https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png\" alt=\"Urban Jungle logo\" class=\"lazysizes\" srcset=\"https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=180 180w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=360 360w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=600 600w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=900 900w, https:\/\/www.finder.com\/niche-builder\/5f0467add70f1.png?fit=1200 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\"><br><span>Buildings Insurance Only<\/span><\/td><\/tr><tr><th>Maximum cover<\/th><td class=\"i_infobox_data product_infobox_data\">Up to \u00a350k of cover per person<\/td><td class=\"i_infobox_data product_infobox_data\">Buildings up to \u00a31m<br>Contents up to \u00a3120k<\/td><td class=\"i_infobox_data product_infobox_data\">Buildings up to \u00a31m<\/td><\/tr><tr><th>Excess<\/th><td class=\"i_infobox_data product_infobox_data\">From \u00a30<\/td><td class=\"i_infobox_data product_infobox_data\">Flexible<\/td><td class=\"i_infobox_data product_infobox_data\">Flexible<\/td><\/tr><tr><th>Accidental damage<\/th><td class=\"i_infobox_data product_infobox_data\"><span style=\"color:#ffa260; padding-right:2px\">  <b>Optional<\/b><\/span><\/td><td class=\"i_infobox_data product_infobox_data\"><span style=\"color:#ffa260; padding-right:2px\">  <b>Optional<\/b><\/span><\/td><td class=\"i_infobox_data product_infobox_data\"><span style=\"color:#ffa260; padding-right:2px\">  <b>Optional<\/b><\/span><\/td><\/tr><tr><th>Tenants liability<\/th><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--error\">  <use xlink:href=\"#close\"><\/use><\/svg><\/td><\/tr><tr><th>Mobile phone cover<\/th><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--error\">  <use xlink:href=\"#close\"><\/use><\/svg><\/td><\/tr><tr><th>Bike cover<\/th><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--error\">  <use xlink:href=\"#close\"><\/use><\/svg><\/td><\/tr><tr><th>Home emergency<\/th><td class=\"i_infobox_data product_infobox_data\"><span style=\"color:#ffa260; padding-right:2px\">  <b>Optional<\/b><\/span><\/td><td class=\"i_infobox_data product_infobox_data\"><span style=\"color:#ffa260; padding-right:2px\">  <b>Optional<\/b><\/span><\/td><td class=\"i_infobox_data product_infobox_data\"><span style=\"color:#ffa260; padding-right:2px\">  <b>Optional<\/b><\/span><\/td><\/tr><tr><th>Legal cover<\/th><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--medium luna-icon--success\">  <use xlink:href=\"#check\"><\/use><\/svg><\/td><\/tr><tr><th>Personal possessions cover<\/th><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--success luna-icon--medium\"><use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><svg class=\"luna-icon luna-icon--success luna-icon--medium\"><use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#check\"><\/use><\/svg><\/td><td class=\"i_infobox_data product_infobox_data\"><\/td><\/tr>\n        <\/tbody>\n        <\/table><\/div><h3>What\u2019s covered under a home policy?<\/h3><p>Urban Jungle\u2019s home insurance policies offer cover and protection for your home against certain risks. These include:<\/p><ul><li>Fire and smoke damage<\/li><li>Storm and flood damage<\/li><li>Household leaks<\/li><li>Theft and vandalism<\/li><li>Accidental damage (optional add-on)<\/li><li>Pet damage (optional add-on for Contents and Buildings &amp; Contents insurance)<\/li><\/ul><h3>How much does insurance from Urban Jungle cost?<\/h3><p>Contents insurance starts from \u00a35 a month (\u00a360 a year). The exact premium depends on the value of your possessions, your chosen cover level, optional add-ons, your excess, and where you live. <\/p><p>Unlike many insurance providers, Urban Jungle offers true monthly rolling policies, meaning no credit agreement, and no added interest on your monthly payments.<\/p><h3>What is my excess?<\/h3><p>An excess is the amount of money you contribute when you make a claim. The size of the excess is agreed when you take out the policy.<\/p><p>For its contents insurance policies, Urban Jungle allows you to select your own excess, starting at \u00a30. Choosing a higher excess usually brings down the cost of your premiums, but make sure you can actually afford to pay the amount you set should the need arise.<\/p><p>For buildings insurance, you can select an excess between \u00a3100 and \u00a3500 for the core policy. Excess limits will be higher for certain events, like escape of water and subsidence, which can go up to \u00a31,000 (the exact amount will be specified in your policy document).<\/p><h3>What is the claims process for Urban Jungle insurance?<\/h3><p>To make a claim on either your home or travel insurance policy, log in to your account on the Urban Jungle website and follow the instructions. You can also use this section of the website to manage your policy (view documents, amend details, etc). You can complete the claims process entirely online, with Urban Jungle handling some claims themselves, and some with external claims handlers.<\/p><h3>Urban Jungle insurance customer reviews<\/h3><p>Urban Jungle holds a rating of 4.7 out of 5 on Trustpilot, based on over 14,000 customer reviews. Customers consistently highlight competitive pricing, a clear and fast quote process, and the ease of managing policies online.<\/p><p>In our <a href=\"https:\/\/www.finder.com\/uk\/home-insurance\/best-home-insurance\">2024 customer satisfaction survey<\/a>, 88% of customers stated that they would recommend Urban Jungle to a friend. Although some customers have reportedly struggled with renewals and miscommunications from the support team, the low prices have been considered a great selling point.<\/p><p>One customer commented: \u201cThey dealt with my queries very quickly and professionally and the price was very competitive.\u201d<\/p><p>Several have also commented on the \u201cgreat customer service.\u201d<\/p><h3>Pros and cons for Urban Jungle insurance<\/h3><div class=\"fin-pros-cons\">\n            <div class=\"fin-pros-cons__section\">\n            <h4 class=\"fin-pros-cons__heading\">Pros<\/h4>\n            <ul class=\"icon-list icon-list--check-circle\">\n                                    <li>Accidental damage and tenants' liability included as standard with contents insurance policies<\/li>\n                                    <li>Easy and fast quote process<\/li>\n                                    <li>Monthly rolling policy \u2013 cancel anytime<\/li>\n                                    <li>Completely customisable \u2013 easily make changes online (no fee)<\/li>\n                            <\/ul>\n        <\/div>\n    \n            <div class=\"fin-pros-cons__section\">\n            <h4 class=\"fin-pros-cons__heading\">Cons<\/h4>\n            <ul class=\"icon-list icon-list--x-circle\">\n                                    <li>Some customers find the claims process unclear<\/li>\n                                    <li>Accidental damage not included as standard with a combined buildings and contents policy<\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n<h3 id=\"verdict\">Our verdict<\/h3><p>If you\u2019re after easy to get, transparent, flexible insurance cover for your contents, Urban Jungle is your guy. The website is super user-friendly and perfect for a tech-focused consumer base.<\/p><p>However, do make sure you read the details of your policy fully and carefully, to make sure you know exactly what is included.<\/p><p>Phone support is only provided during the week, but you can contact Urban Jungle via email or chat as well.<\/p><p>Get started by visiting Urban jungle\u2019s website and sign up for a policy. If you have read this review and decided that Urban Jungle is not for you, you can also <a href=\"https:\/\/www.finder.com\/uk\/home-insurance\">compare other home insurance policies<\/a> on the market.<\/p><h3>Frequently asked questions<\/h3><ul class=\"luna-accordionGroup accordionGroup\"><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000000\" data-toggle=\"collapse\" data-target=\"#accordion0000000000\">\n        <span class=\"luna-accordion__title\">Can I get insurance that starts immediately?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000000\" data-accordion=\"details\">\n    <div class=\"accordionContent\"><p>Yes. You can get a quote from Urban Jungle within minutes and cover can start immediately if you need it to. However, with Urban Jungle, you can also set your home or contents insurance start date up to 60 days in advance of your purchase date, depending on your needs.<\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000001\" data-toggle=\"collapse\" data-target=\"#accordion0000000001\">\n        <span class=\"luna-accordion__title\">How can I contact Urban Jungle<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000001\" data-accordion=\"details\">\n    <div class=\"accordionContent\"><p>The best way to contact Urban Jungle is to use the \u201cContact us\u201d button on the company\u2019s homepage, or click on the chat pop-up in the bottom right-hand corner of the screen.<\/p><p>You can also email the customer support team on support@myurbanjungle.zendesk.com.<\/p><p>As Urban Jungle policies can be managed online 24\/7 by accessing your account, Urban Jungle generally prefers customers to contact customer service via email or live chat. <\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000002\" data-toggle=\"collapse\" data-target=\"#accordion0000000002\">\n        <span class=\"luna-accordion__title\">Do I have to pay a fine to cancel my Urban Jungle policy?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000002\" data-accordion=\"details\">\n    <div class=\"accordionContent\"><p>No. With Urban Jungle you can cancel your home and travel policies any time by logging in to your account on the company\u2019s website. You can also make changes to your policies (such as amending your contact details) without paying any fees.<\/p><\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000003\" data-toggle=\"collapse\" data-target=\"#accordion0000000003\">\n        <span class=\"luna-accordion__title\">Does Urban Jungle offer any non-standard insurance?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000003\" data-accordion=\"details\">\n    <div class=\"accordionContent\"><p>Yes, Select by Urban Jungle is a specialist policy designed for all sorts of people and properties, providing both Buildings &amp; Contents and Buildings-only cover. Their specialist policies offer cover for many non-standard circumstances, including: rented homes, UK holiday homes and lets, homes with non-standard construction, unoccupied properties, listed buildings, or building work.<\/p><p>The terms and conditions for these policies can differ from standard Urban Jungle Home Insurance policies, so it\u2019s worth reading the quote summary and policy document carefully.<\/p><\/div>\n  <\/div>\n<\/li><\/ul><article class=\"luna-card luna-card--alt\"><div class=\"luna-card__block has-padding-small\">The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms \"best\", \"top\", \"cheap\" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is <a href=\"https:\/\/www.finder.com\/uk\/terms-of-use\" class=\"fin-text-navy\">subject to our terms of use<\/a>. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you. Most of the data in Finder's comparison tables is provided by Defaqto. In other cases, Finder has sourced data directly from providers.<\/div><\/article>","protected":false},"excerpt":{"rendered":"<p>Urban Jungle offers three kinds of policy: contents insurance, contents and buildings insurance and tenants&#8217; liability, all created with renters in mind.<\/p>\n","protected":false},"author":845,"featured_media":323154,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"Urban Jungle insurance review","_yoast_wpseo_title":"Urban Jungle insurance review | Pros, cons, & cover options","_yoast_wpseo_metadesc":"Compare the policies on offer from innovative renter-focused Urban Jungle, including cover for both your contents and your landlord's 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14:32:28\",\"timezone_offset\":\" +00:00\",\"last_update_summary\":\"We gave this review a complete refresh.\"}","_last_major_update":"","feature_finder_bot_teaser_enabled":false,"feature_finder_bot_teaser_message":"","feature_finder_bot_teaser_placeholder":"","feature_finder_bot_teaser_suggestions":"","footnotes":""},"categories":[2646],"tags":[],"asset_tag":[],"class_list":["post-321958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home-insurance"],"apple_news_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Urban Jungle insurance review | Pros, cons, &amp; cover options<\/title>\n<meta name=\"description\" content=\"Compare the policies on offer from innovative renter-focused Urban Jungle, including cover for both your contents and your landlord&#039;s property.\" \/>\n<meta name=\"robots\" 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