{"id":131838,"date":"2018-04-03T06:58:17","date_gmt":"2018-04-03T13:58:17","guid":{"rendered":"https:\/\/www.finder.com\/uk\/?p=131838"},"modified":"2023-11-21T10:49:58","modified_gmt":"2023-11-21T10:49:58","slug":"what-happens-when-loan-company-goes-out-of-business","status":"publish","type":"post","link":"https:\/\/www.finder.com\/uk\/personal-loans\/what-happens-when-loan-company-goes-out-of-business","title":{"rendered":"What happens when a loan company goes out of business?"},"content":{"rendered":"<article class=\"luna-card luna-card--alt\"><div class=\"luna-card__block has-padding-small\">Late repayments can cause you serious money problems. See our <a href=\"https:\/\/www.finder.com\/uk\/debt\" class=\"fin-text-navy\">debt help<\/a> guides.<\/div><\/article><p>It used to be the case that your local bank or building society was the only place to get a loan. But with the rise of fintech lenders, it\u2019s now very easy to get financing without leaving your home. But what if one of these companies (or one of its more traditional counterparts, for that matter) simply fails? <\/p><p>Some online lenders go bust after unsuccessfully experimenting with alternative, non-standard types of financing. Case in point, the collapse of payday loans company <a href=\"https:\/\/www.finder.com\/uk\/payday-loans\/wonga\">Wonga<\/a>.<\/p><p>Other lenders might be shut down for legal reasons, and some startups simply can\u2019t make it through those tough first few years. And anyone who remembers the 2008 financial crisis knows that big-name banks can go South too.<\/p><p>We take a look at what happens when a lender closes and the steps you should take.<\/p><h3>If my lender shuts down, do I still have to repay the loan?<\/h3><p>Yes. When you borrow money, you sign a legal contract containing specific terms and conditions related to your payments, rates and more. The legal status of your contract doesn\u2019t change when your lender shuts down.<\/p><p>In fact, you might not notice much of a difference in your repayment experience after a lender goes bust. That\u2019s because any outstanding loans owed to the collapsed company are effectively its assets, that will be sold off by administrators to repay the company\u2019s creditors. Another company simply buys your loan and starts receiving your repayments, with the same terms (unless otherwise specified).<\/p><h4>What happens if I stop making repayments?<\/h4><p>Your new lender will inevitably notice, and the lapse can seriously damage your credit score. Depending on why your original lender shut down, it\u2019s possible that your new one will be even <em>better<\/em> at keeping track of your repayments.<\/p><p>As well has significantly hurting your credit record, payments that are more than 30 days late can ultimately lead to a county court judgement (CCJ). These are in turn likely to have a further serious impact on your credit report. Any defaults could follow you around for years to come, making it difficult to qualify for future loans, credit cards, mortgages and more.<\/p><h3>Here\u2019s what typically happens to your loan when a lender shuts down<\/h3><p>The most immediate action is that your lender stops funding loans. This typically won\u2019t affect you unless you want to apply for a new loan or new financial product.<\/p><p>After funding ceases, one of three things happen:<\/p><ol><li>Your lender continues to collect repayments until every loan is paid off.<\/li><li>Another lender buys your lender\u2019s portfolio.<\/li><li>The Financial Conduct Authority (FCA) will outline certain criteria and regulations which will ensure existing debts are paid off by customers to a new lender or bank.<\/li><\/ol><p>At this point, you should receive notification from your lender or the new company you\u2019ll be paying to. More than likely, your loan terms and conditions remain the same.<\/p><h3>Borrower checklist<\/h3><p>When a new company buys your loan, here\u2019s a few ways to keep on top of what you owe:<\/p><ul class=\"list-1\"><li><strong>Contact your old or new provider.<\/strong> Reaching out to both your new and old loan provider can help you better understand what to expect and how to prepare yourself. But even reaching out to one can give you an idea of what will happen with your loan.<\/li><li><strong>Set up an online account.<\/strong> If your loan is sold to a new company, set up a new online account with that lender to easily access information about your account.<\/li><li><strong>Confirm your repayment terms.<\/strong> Review your loan\u2019s repayment terms to make sure you\u2019re paying the correct amount each month. You might need to contact your new provider or first set up a new online account.<\/li><li><strong>File any paperwork.<\/strong> It\u2019s possible for important documents to get lost in the shuffle, especially if they aren\u2019t digital. Keep a record of old statements and any important documents to access should something go awry.<\/li><\/ul><h3>In need of a loan? Check out our loan guides to find a reputable lender<\/h3><div class=\"u-grid u-grid--alignStretch\"><div class=\"u-grid__col u-1\/3@s u-1\/1\"><article class=\"luna-card luna-card--border luna-card--stretch\"><div class=\"luna-card__block\"><h4><a href=\"https:\/\/www.finder.com\/uk\/payday-loans\" style=\"text-decoration: none;\">Short term and payday loans<\/a><\/h4><p>Get cash quickly, even if you have bad credit or a low income.<\/p><\/div><figure class=\"luna-card__figure\"><a href=\"https:\/\/www.finder.com\/uk\/payday-loans\"><img decoding=\"async\" class=\"luna-image\" src=\"https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-tablet-ipad-coffee-shoes-section-card-image.jpg\" alt=\"Payday loan guide\" srcset=\"https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-tablet-ipad-coffee-shoes-section-card-image.jpg?fit=180 180w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-tablet-ipad-coffee-shoes-section-card-image.jpg?fit=360 360w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-tablet-ipad-coffee-shoes-section-card-image.jpg?fit=600 600w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-tablet-ipad-coffee-shoes-section-card-image.jpg?fit=900 900w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-tablet-ipad-coffee-shoes-section-card-image.jpg?fit=1200 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\"><\/a><\/figure><\/article><\/div><div class=\"u-grid__col u-1\/3@s u-1\/1\"><article class=\"luna-card luna-card--border luna-card--stretch\"><div class=\"luna-card__block\"><h4><a href=\"https:\/\/www.finder.com\/uk\/personal-loans\" style=\"text-decoration: none;\">Personal loans<\/a><\/h4><p>Reach your next goal, take care of financial obligations or fund your next big purchase.<\/p><\/div><figure class=\"luna-card__figure\"><a href=\"https:\/\/www.finder.com\/uk\/personal-loans\"><img decoding=\"async\" class=\"luna-image\" src=\"https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-coffee-computer-loans-phone-section-card-image.jpg\" alt=\"Personal loan guide\" srcset=\"https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-coffee-computer-loans-phone-section-card-image.jpg?fit=180 180w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-coffee-computer-loans-phone-section-card-image.jpg?fit=360 360w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-coffee-computer-loans-phone-section-card-image.jpg?fit=600 600w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-coffee-computer-loans-phone-section-card-image.jpg?fit=900 900w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/woman-coffee-computer-loans-phone-section-card-image.jpg?fit=1200 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\"><\/a><\/figure><\/article><\/div><div class=\"u-grid__col u-1\/3@s u-1\/1\"><article class=\"luna-card luna-card--border luna-card--stretch\"><div class=\"luna-card__block\"><h4><a href=\"https:\/\/www.finder.com\/uk\/business-loans\" style=\"text-decoration: none;\">Business loans<\/a><\/h4><p>Options to get your business ideas off the ground, cover temporary shortfalls and more.<\/p><\/div><figure class=\"luna-card__figure\"><a href=\"https:\/\/www.finder.com\/uk\/business-loans\"><img decoding=\"async\" class=\"luna-image\" src=\"https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/older-couple-store-clerk-section-card-image.jpg\" alt=\"Business loan guide\" srcset=\"https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/older-couple-store-clerk-section-card-image.jpg?fit=180 180w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/older-couple-store-clerk-section-card-image.jpg?fit=360 360w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/older-couple-store-clerk-section-card-image.jpg?fit=600 600w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/older-couple-store-clerk-section-card-image.jpg?fit=900 900w, https:\/\/www.finder.com\/finder-us\/wp-uploads\/2017\/05\/older-couple-store-clerk-section-card-image.jpg?fit=1200 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" loading=\"lazy\"><\/a><\/figure><\/article><\/div><\/div><h3>Bottom line<\/h3><p>Learning that your lender has closed its doors might rattle you, but it generally won\u2019t affect your personal finances much. You\u2019ll still have to repay your loan, typically with the same terms and conditions. But the details can vary by lender and situation, so reach out to your old and new provider to find out specific next steps.<\/p><p>Learn more about lenders that are still up and running and the services they can offer in <a href=\"https:\/\/www.finder.com\/uk\/personal-loans\">our comprehensive guide to personal loans<\/a>.<\/p><h3>Frequently asked questions<\/h3><ul class=\"luna-accordionGroup accordionGroup\"><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000000\" data-toggle=\"collapse\" data-target=\"#accordion0000000000\">\n        <span class=\"luna-accordion__title\">How do I contact a lender that's shut down or no longer in business?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000000\" data-accordion=\"details\">\n    <div class=\"accordionContent\">You have a couple of choices. If your lender is still collecting repayments, you should be able to call its customer support. You can also check their site homepage for updates. Usually, the <a href=\"https:\/\/www.fca.org.uk\" target=\"_blank\" rel=\"noopener\">Financial Conduct Authority (FCA)<\/a> and <a href=\"https:\/\/www.financial-ombudsman.org.uk\" target=\"_blank\" rel=\"noopener\">Financial Ombudsman Service<\/a> will issue updates too. If all else fails, you should seek guidance from the <a href=\"https:\/\/www.moneyhelper.org.uk\" target=\"_blank\" rel=\"noopener\">MoneyHelper<\/a>.<\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000001\" data-toggle=\"collapse\" data-target=\"#accordion0000000001\">\n        <span class=\"luna-accordion__title\">Will I get the same perks with my new lender?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000001\" data-accordion=\"details\">\n    <div class=\"accordionContent\">It depends on the perk. But if your new provider offers a similar perk or discount, it\u2019s worth asking if you\u2019re eligible.<\/div>\n  <\/div>\n<\/li><li class=\"luna-accordion\" data-accordion=\"accordion\">\n  <div class=\"luna-accordion__summary\">\n    <h4 class=\"luna-accordion__heading\">\n      <button class=\"luna-accordion__action collapsed\" aria-expanded=\"false\" aria-controls=\"accordion0000000002\" data-toggle=\"collapse\" data-target=\"#accordion0000000002\">\n        <span class=\"luna-accordion__title\">Will the way my interest rates are calculated change if my lender goes out of business?<\/span>\n        <svg class=\"luna-icon\" aria-hidden=\"true\">\n          <use xlink:href=\"#chevron-down\" data-accordion-icon=\"show\"><\/use>\n          <use xlink:href=\"#chevron-up\" data-accordion-icon=\"hide\" class=\"is-hidden\"><\/use>\n        <\/svg>\n      <\/button>\n    <\/h4>\n  <\/div>\n  <div class=\"luna-accordion__details collapse\" aria-hidden=\"true\" id=\"accordion0000000002\" data-accordion=\"details\">\n    <div class=\"accordionContent\">Generally, no. Your interest rate might be affected if you\u2019re paying off your loan to a new provider with different terms and conditions. If there is any change to your rates, your provider should formally tell you first.<\/div>\n  <\/div>\n<\/li><\/ul><article class=\"luna-card luna-card--alt\"><div class=\"luna-card__block has-padding-small\">We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms \"best\", \"top\", \"cheap\" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our <a href=\"https:\/\/www.finder.com\/uk\/terms-of-use\" class=\"fin-text-navy\">terms of use<\/a>. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables is provided by Defaqto. In other cases, Finder has sourced data directly from providers.<\/div><\/article>","protected":false},"excerpt":{"rendered":"<p>Learn what happens to your loan and how to proceed if your lender goes under.<\/p>\n","protected":false},"author":195,"featured_media":168890,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2603],"tags":[],"asset_tag":[],"class_list":["post-131838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-personal-loans"],"apple_news_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What happens when your loan company goes out of business? | finder UK<\/title>\n<meta name=\"description\" content=\"Here&#039;s what to know if your lender goes out of business or bankrupt. Find out whether you&#039;re still on the hook for repayments and how to proceed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.finder.com\/uk\/personal-loans\/what-happens-when-loan-company-goes-out-of-business\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What happens when a loan company goes out of business?\" \/>\n<meta property=\"og:description\" content=\"Here&#039;s what to know if your lender goes out of business or bankrupt. 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