
Chase looks to add Nutmeg account linking to its app
Chase has redesigned its UK banking app ahead of its integration with robo-investment platform, Nutmeg.
Read more…Starling Bank is an app-based digital bank that’s making banking easy for its customers. Taking away all the bureaucracy that comes with traditional branch banking, Starling Bank provides its customers with instant and complete access to their finances.
Digital banking has seen a massive boom in recent years, with just over 1 in 10 Brits (12%) having now switched from branch banking to digital banking. And though nearly 47% of digital bank users currently keep less than £1,000 in such accounts, it is predicted that nearly two-thirds of banking customers will make the switch to a digital bank in the future.
Since launching in 2017, Starling Bank has been one of the most prominent disruptors in the industry, and it was a highly commended brand in Finder’s Banking Customer Satisfaction awards, as voted for by customers.
Having started off as a small fintech startup with only 89 people on the team, the company has grown immensely since its establishment. To date, Team Starling now consists of more than 958 employees, with offices in London, Cardiff, Southampton and Dublin.
Starling Bank has 1.42 million personal customer accounts in October 2020, a 72% increase from 2019. The growing customer base puts it ahead of competitors such as Tandem bank, however they have 2.2 million personal customer accounts less Monzo and 10.3 million less than Revolut . Starling also have 256,000 business accounts.
Bank | Number of users |
---|---|
Revolut | 12 million |
N26 | 6.5 million |
Monzo | 3.9 million |
Monese | 2 million |
Starling Bank | 1.7 million |
Tandem | 0.8 million |
The bank has seen substantial growth in revenue over the past three years, jumping drastically to improve the bank’s financial prospects. In 2016, Starling Bank saw annual revenue of £12,800, however, in 2020, they announced that their annualised revenue run rate had jumped to £108 million. According to Starling, this is due to card usage volumes bouncing back fast during the coronavirus lockdown, combined with lending and growth in other parts of the business.
Year | Revenue |
---|---|
2020 | £80,000,000 |
2019 | £30,000,000 |
2018 | £1,400,000 |
2017 | £32,000 |
2016 | £12,800 |
The overall value of the company’s assets has also increased by a lot over the past five years. In 2015, its assets were valued at £22,400. However, with increasing popularity, investments and a growing customer base, by 2019, the bank had amassed assets valued at a massive £1.2 billion.
Year | Assets |
---|---|
2019 | £1,200,682,000 |
2018 | £234,700,000 |
2017 | £53,300,000 |
2016 | £15,400,000 |
2015 | £22,400 |
Starling Bank customers deposited a total of £4 billion according to their latest release, up from £897 million in 2019. This increase is likely to be partly down to average deposits of Businesses, Sole Traders and retail customers all increasing since October 2019. The average deposits of business customers increased from £11,250 in October 2019 to £14,900 in October 2020. Personal retail account deposits also increased from £900 to £1,625.
October 2019 | October 2020 | |
---|---|---|
Average Deposits - Business | £11,250 | £14,900 |
Average Deposits - Sole Trader | £1,700 | £3,100 |
Average Deposit - Retail | £900 | £1,625 |
Total Deposits | £897m | £4.0bn |
With 958 employees, a majority of the bank’s hires are made for tech-centred positions. Other than that, broader/multi-category positions make up a bulk of the bank’s employees, along with a smaller percentage of employees working in support, finance and sales.
Category | Percentage |
---|---|
Technology | 33.30% |
HR | 4.80% |
Finance | 7.00% |
Other | 23.80% |
Sales and BD | 2.40% |
Support | 16.70% |
Creative | 2.40% |
Admin | 2.40% |
Marketing and PR | 2.40% |
Retail | 4.80% |
Chase has redesigned its UK banking app ahead of its integration with robo-investment platform, Nutmeg.
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