monday.com

monday.com review

monday.com is a workflow and task-management tool designed to promote transparent, collaborative processes.

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monday.com

monday.com

  • Cloud-based storage to save on hard drive space
  • Multiple plans to suit your budget
  • Money-back guarantee for cancellations within 30 days

monday.com can help businesses in almost any industry manage the day-to-day tasks required to meet deadlines and get the job done. However, there is no free version of monday.com and it can be pricey, especially for small businesses.

What is monday.com?

Think of monday.com as a digital to-do list that’s designed specifically for teams and collaborative tasks. It offers customised online platforms to help manage tasks and organise workflow.

Overall, the four components of monday.com’s platform are boards, groups, columns and items. These elements come together to help you manage tasks from start to finish, including assigning it an owner, and other details like location, deadline and price. It then moves through workflow until it’s marked “complete”. You can use pre-made templates or build your own.

monday.com can be used by companies across a wide range of businesses, including:

  • Information technology
  • Human resources
  • Marketing
  • Media and production
  • Remote work for contractors and self-employed workers
  • Product management
  • Sales
  • Software development

monday.com’s features

Businesses can customise the user interface to meet their unique needs. monday.com offers four plans to meet your workflow needs and budget.

FeaturesBasicStandardProEnterprise
Tools
  • 20+ types of columns
  • Unlimited boards
  • Kanban view
  • Embedded forms
  • Activity log report of up to one week
All features from Basic, and:
  • Unlimited activity log report
  • Timeline view
  • Calendar view
  • Map view
  • Advanced search
  • Forms customisation
All features from Standard, and:
  • Bird’s-eye view of workload
  • Time tracking
  • Chart view
  • Formula column
  • Custom tags
  • Private boards
All features of Pro, and:
  • Salesforce integration
File storage
  • 5GB
  • 50GB
  • Unlimited
  • Unlimited
Access
  • Unlimited free viewers
  • Share a board with up to 4 guests per user
  • Share boards with unlimited guests
  • Share boards with unlimited guests
Google and Office integrations
  • None
  • 250 actions monthly
  • 25,000 actions monthly
  • 250,000 actions monthly
Automations
  • None
  • 250 actions monthly
  • 25,000 actions monthly
  • 250,000 actions monthly
Dashboards
  • 1 board per dashboard
  • 3 boards per dashboard
  • 10 boards per dashboard
  • 25 boards per dashboard
Security
  • Two-factor authentication
  • Two-factor authentication
  • Two-factor authentication
  • Google authentication
Same as Pro, plus:
  • Single sign-on
  • Audit log
  • Session management
  • HIPAA compliance
  • 99.9% uptime SLA
  • Advanced workspace and account permissions
Support
  • 24/7 customer support
  • 24/7 customer support
  • 24/7 customer support
  • 24/7 customer support
  • Tailored onboarding process for your team

Video: How does monday.com work?

This video from monday.com shows some of its features and functionality in action:

monday.com pricing and fees

What you pay with monday.com depends on the number of users you want, the plan you choose and whether you pay monthly or annually. Paying annually saves you 18%.

UsersBasicStandardProEnterprise
5£35£43£69Contact monday.com for pricing
10£69£86£138Contact monday.com for pricing
15£104£129£207Contact monday.com for pricing
20£138£172£276Contact monday.com for pricing
25£172£215£344Contact monday.com for pricing
30£207£258£413Contact monday.com for pricing
40£276£344£551Contact monday.com for pricing
50£344£429£688Contact monday.com for pricing
100£688£859£1376Contact monday.com for pricing
200+Contact monday.comContact monday.comContact monday.comContact monday.com for pricing
UsersBasicStandardProEnterprise
5£43£52£86Contact monday.com for pricing
10£86£104£172Contact monday.com for pricing
15£129£155£258Contact monday.com for pricing
20£172£207£344Contact monday.com for pricing
25£215£258£429Contact monday.com for pricing
30£258£309£516Contact monday.com for pricing
40£344£413£688Contact monday.com for pricing
50£429£516£859Contact monday.com for pricing
100£859£1,032£1,719Contact monday.com for pricing
200+Contact monday.com for pricingContact monday.comContact monday.comContact monday.com for pricing

How do I sign up for monday.com?

Start by setting up a basic account and using it for free for 14 days without entering a credit card. Upgrade when you need to. Here’s how to get started:

  1. Go to monday.com and click Get Started.
  2. Enter your email and click Continue.
  3. Enter your name, password and team name, then click Continue.
  4. Fill out a brief questionnaire about how you’re planning to use monday.com and click Continue.
  5. Next, monday.com helps you set up a basic account.
  6. After you set up your account, click Upgrade if you’re ready to purchase a plan.
  7. Click See Plans.
  8. Select a plan and click Continue.

How do I contact monday.com support?

There are a few options for contacting monday.com’s customer service team:

  • Email. Send a note to support@monday.com.
  • Message. Submit a query through its online form.
  • Facebook or Twitter. Send a direct message through social media.

Customer reviews and complaints

monday.com has 4.7 out of 5 stars on Trustpilot, based on more than 2,500 reviews. Overall, customers appreciate the intuitive design and how easy it is to pick up from day one. One user wrote that it’s “the best project management software so far”, comparing it to Trello, Basecamp, Asana and MeisterTask.

The monday.com app has a 4.5 stars out of 5 in Apple’s App Store and 4.7 out of 5 in the Google Play store, based on more than 9,000 reviews collectively. Users praise the efficiency and smooth workflow that monday.com brings to their work life. There are very few poor reviews, but some users do complain about the cost.

Compare monday.com against its competitors

Table: sorted alphabetically, promoted deals first
Name Product Features Monthly price App Integration Tech support
monday.com - Basic
monday.com - Basic
Direct messaging, Project management
£8.59
No
Email
monday.com - Standard
monday.com - Standard
Direct messaging, Project management, Calendar
£10.32
Yes
Email
monday.com - Pro
monday.com - Pro
Direct messaging, Project management, Calendar
£17.19
Yes
Email
monday.com - Enterprise
monday.com - Enterprise
Direct messaging, Project management, Calendar
Contact sales
Yes
Email, Dedicated support
Asana - Basic
Asana - Basic
Project management, Calendar
Free
Yes
Email, Live chat
Asana - Premium
Asana - Premium
Project management, Calendar
£11.59
Yes
Email, Live chat
Asana - Business
Asana - Business
Project management, Calendar
£25.69
Yes
Email, Live chat
Asana - Enterprise
Asana - Enterprise
Project management, Calendar
Contact sales
Yes
Email, Live chat
Jira cloud - Free
Jira cloud - Free
Project management, Calendar
Free
Yes
Community
Jira cloud - Standard
Jira cloud - Standard
Project management, Calendar
$3.07 (£2.50)
Yes
Email, Community
Jira self-hosted - Small teams
Jira self-hosted - Small teams
Project management, Calendar
One-time fee: $10 (£8.10)
Yes
Email, Community
Jira self-hosted - Growing teams
Jira self-hosted - Growing teams
Project management, Calendar
One time fee: $2,200 (£1,773)
Yes
Email, Community
Slack - Standard
Slack - Standard
Direct messaging, Public chat channels, Video, Project management
$8 (£6.50)
Yes
Email
Slack - Plus
Slack - Plus
Direct messaging, Public chat channels, Video, Project management
$15 (£12.10)
Yes
Email
Slack - Enterprise Grid
Slack - Enterprise Grid
Direct messaging, Public chat channels, Video, Project management
Contact sales
Yes
Email
Trello - Free
Trello - Free
Project management, Calendar
Free
No
Email
Trello - Gold
Trello - Gold
Project management, Calendar
$5 (£4)
Yes
Email
Trello - Business Class
Trello - Business Class
Project management, Calendar
$12.50 (£10)
Yes
Email
Trello - Enterprise
Trello - Enterprise
Project management, Calendar
from $5.92 (£4.77)
Yes
Email
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Pros and cons

Pros

  • Good reputation for helping teams increase productivity
  • Cloud-based platform, so no need to worry about taking up valuable hard drive space
  • Money-back guarantee for cancellations within 30 days

Cons

  • No free plan
  • Pricey – the cheapest option for a team of just 5 to 10 people is £828 per year

Our verdict

monday.com can help companies maximise productivity and stay in the loop on everyday tasks. If you’re in the process of researching more business software solutions, browse through your other options before making a decision.

Frequently asked questions

We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.

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