Review: Sami Swoi international money transfers

Sami Swoi claims to be the largest Polish money transfer network in the UK, offering a wide range of money transfer options with competitive rates and transparent fees.

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  • Good for sending quick, cheap regular payments to Poland.
  • Not so good if you want to send it from elsewhere in Europe.

Sami Swoi exchange rates and fees

Sami Swoi charges set transfer fees ranging between 77p for a 2-working day transfer and £5.77 to send up to £1,000 to Poland in 10 minutes. It also adds a margin to the mid-market exchange rate.

Available currencies

As well as transferring money to Poland from the UK, with Sami Swoi you can also send it from other European countries – but watch out, as the non-UK transfer fees are quite pricey.

What types of transfers can you make with Sami Swoi?

You can send money from one of 30 UK branches, over the phone, via the website or by using the mobile app, which you can download for free on Android, iOS and Windows devices. The recipient can either get the money into their bank account or they can pick it up at the Post Office.

You can also set up standing orders for regular bill payments in Poland. You just set the order once and confirm a future payment schedule.

How long does a transfer with Sami Swoi take?

Sami Swoi claims that Economic transfers will take 2 working days, Express transfers take 1 working day, Live Bank transfers take just 10 minutes and cash pick-up at the Post Office is available 2 hours after the transfer.

What payment methods does Sami Swoi accept?

You can pay for the transfer by bank transfer or by using Visa Debit, Electron, Maestro or Debit Mastercard. The daily online transaction limit is £10,000.

Transfers typically takeClock icon for transfer speed

2 working days

Is Sami Swoi safe to use?

  • Regulation: Regulated by the FCA
  • Security: Encryption, Verified by Visa (3D Secure)
  • Established: 2010
  • Customers: 300,000-plus*
  • Reviews: There are only 3 very out-of-date reviews on Trustpilot, but on its website Sami Swoi claims to have more than 84,400 positive 5-star reviews.*
*According to Sami Swoi and Trustpilot on 13 February 2020.

How does Sami Swoi make money?

Sami Swoi makes money by charging set transfer fees and by adding a small margin to the interbank exchange rate, which is why the exchange rate you might see on Google is slightly different to the one Sami Swoi is quoting.

How to register an account

How do I make an international money transfer with Sami Swoi?

  1. Log in to your account.
  2. Choose the type of transfer, the amount you want to send and how you want to pay.
  3. Enter the recipient’s bank details.
  4. Pay for the transfer by bank transfer or by Visa Debit, Electron, Maestro or Debit Mastercard.

What is Sami Swoi?

Sami Swoi was created for Polish people living and working in Great Britain who need to pay bills in Poland or want to send money to any friends or family back home. It was set up in London in 2005 and since then claims to have transferred money for more than 300,000 customers.

Sami Swoi has a community feel, and its branches offer additional services including translating documents, local noticeboards and selling coach tickets from the UK to Poland.

In a nutshell

Pros

  • Various transfer options. Send money online, via the free app, in branches or over the phone.
  • Transparent fees. Sami Swoi charges set fees for a range of transfer options.
  • Fast transfers. Send money to Poland in 10 minutes or by the next working day.
  • Cash pick-up. Recipients can collect money from the Post Office two hours after the transfer.
  • No documents required. Most people just need to register and they can automatically send money.
  • Set standing orders. If you need to make regular payments to Poland, just set the order once and confirm a future payment schedule.
  • 30 branches. If you would rather arrange your transfer face to face.
  • Good customer support. The team is available to talk to every day of the week over the phone, by email and via Skype.

Cons

  • Expensive from other European countries. Transfer fees are quite pricey if you’re sending money to Poland from another EU country.
  • Language limitations. Although you can read the website in English or Polish, some of the translations are a bit questionable, so it might be a good idea to get a Polish speaker to check the terms and conditions and finer details for you.
  • Confusing web address. It doesn’t actually contain “Sami Swoi” – it is the Polish phrase for “money transfer”.
  • Not widely reviewed by users. At the time of writing on 13 February 2020, Sami Swoi had only 3 out-of-date reviews on Trustpilot. It claims on its website to have had 84,400 positive 5-star reviews, but there’s no independent verification of this.

How does Sami Swoi compare to other services?

Table: sorted by promoted deals first
Our table below lets you compare the services you can use to send money abroad. Choose if you want to send under or over £10,000, and you’ll be shown a list of services that can help you.
Name Product Filter Values Fastest Transfer Speed Fees (Pay by Bank Transfer) Learn More
Wise (TransferWise)
Within an hour
From £3.75

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Wise uses the mid-market rate and transparent fees to help you send money in 45+ currencies.
TorFX
24 hours
£0

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TorFX sends money overseas in 30+ currencies, with competitive rates for transfer amounts over $2,000.
Central FX
24 hours
£0

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Central FX's dedicated team will guide you or your business from first call to final payment.
Currencies Direct
Within an hour
£0

View details
CurrenciesDirect makes transferring money abroad simple with bank-beating exchange rates.
CurrencyTransfer
24 hours
£0

View details
CurrencyTransfer lets you shop around for the best exchange rate on its online marketplace.
XE Money Transfer
Within minutes
£2
SPECIAL OFFER ✓ £25 Amazon voucher when you refer a friend

View details
XE has fast transfers with low fees and a range of foreign currency tools.
Wise (TransferWise)
Within an hour
From £3.75

View details
Wise uses the mid-market rate and transparent fees to help you send money in 45+ currencies.
CurrencyFair
24 hours
€3
SPECIAL OFFER ✓ Zero fees on your first 10 transfers

View details
CurrencyFair has bank-beating exchange rates and fast transfer times on 15+ popular currencies.
Azimo
Within minutes
From £0.99
SPECIAL OFFER ✓ First two transfers free for new customers.

View details
New customers use code AZIMO50 to get GBP 5 off when you transfer GBP 50+. Valid till 31 October 2021. T&Cs apply.
Azimo sends money directly to a bank account or over 280,000 cash pick-up points. It also has fast transfers to 50+ countries.
Remitly
Within minutes
From £1.49
SPECIAL OFFER ✓ Free transfers and better exchange rates for new customers

View details
Remitly has quick, affordable transfers around the world, with both express and economy options.
WorldRemit
Within an hour
From £1.99
SPECIAL OFFER ✓ Use promo code 3FREE to send your first 3 transfers with no fee. Conditions apply.

View details
Send money to Cameroon with zero fees. Valid till 20 October 2021. T&Cs apply.
New customers spend GBP 20 and use code TAKE10 for a GBP 10 discount. Valid till 7 November 2021. T&Cs apply.
WorldRemit sends money to 110+ countries for bank-to-bank deposits, cash pick-ups or mobile top-ups.
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