Voxi mobile plans review

Voxi is a Vodafone brand aimed at younger customers and offers flexible pay-as-you-go bundles with a focus on larger data allowances specifically for social media browsing.

When it first entered the market in 2017, Voxi restricted its packages, first to those under the age of 25, then to those under 30. It got rid of this gimmick in April 2019 to enable anybody to access its strong range of 30-day rolling SIM plans. Uniquely, customers using Voxi’s 6GB, 1GB2, 15GB and 45GB rolling plans can use certain social media smartphone apps with unlimited data. All of its plans include unlimited calls and texts as standard, subject to certain conditions.

These rolling plans can be bought as often as needed, with no fixed-term contract tying you in. The bundles typically cost between £10 and £35 per month, depending on the data allowance you select. Voxi also sells handsets on pay monthly contracts, which typically require a credit check.

Compare Voxi against its rivals

Click on the button below to compare mobile deals from all major providers, including pay monthly and SIM-only deals.

Get a great deal on your next contract

• Search thousands of pay-monthly offers
• Exclusive deals you won’t find anywhere else

Compare deals

Voxi tariffs and service

Network	Vodafone
Contracts with a handset
SIM-only contracts
PAYG tariffs
Offers 5G data
Plan length from	1 month
Cost of European roaming	Free
Link	Compare deals

How can Voxi customers manage their account?

Manage account via smartphone app
Live chat support
Phone support
Email support

Voxi customer reviews

Contributors to the consumer reviews website Trustpilot have given Voxi an overall rating on 4.1 stars out of 5. A convincing majority (72%) of the 15,500 customer reviews give the firm a rating of “excellent” – the best rating available. A further 12% described Voxi as “good”, with only 10% giving a “bad” score.
The firm gets particular praise from customers for its “easy-to-use” website (last updated: October 2021).

Pros and cons of Voxi

Our verdict: Is Voxi any good?

Voxi can be a great choice for social media enthusiasts who don’t want to worry about how much data they’re using on the move. The firm’s flexible plans mean that customers can increase and decrease their data allowance as required.

All Voxi plans come with unlimited calls and texts as standard, so the main choice for customers if over the size of the data allowance they wish to buy. Whether you’re trying to lower your mobile costs, get a more flexible call plan or need a simple, short-term pay-as-you-go option, Voxi is a decent option.

Frequently asked questions

• How easy is it to switch mobile plans and providers?

  It’s very easy to switch mobile plans. Sometimes all it takes is sending one text message! Once you’ve decided to switch and you’ve found a new contract or pay-as-you-go option that works for you, you can switch using Ofcom’s “text to switch” process. This is the best option if you want to switch networks while keeping your mobile number.

• Will I always be credit checked when applying for a new mobile plan?

  No. PAYG SIM deals and the majority of SIM-only contracts do not require a credit check as nobody is lending you any money. Taking out a contract for a new handset will require a credit check, as you’re essentially renting the phone until you’ve paid off its cost.

• Can I claim compensation from my mobile network operator if things go wrong?

  There is no legal entitlement to compensation if you encounter problems using your phone due to provider fault. However, it’s always worth speaking to your provider to ask it to remedy the situation. The terms and condition of your contract may entitle you to refunds or account credit if there is a problem. If your service is down for an extended period of time, you may also be entitled to leave your contract without any penalty fees.