Voxi mobile plans review

Our review of Voxi sets out its typical packages and pros and cons.

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Great customer service scores
No smartphone app

Voxi is a Vodafone brand aimed at younger customers and offers flexible pay-as-you-go bundles with a focus on larger data allowances specifically for social media browsing.

When it first entered the market in 2017, Voxi restricted its packages, first to those under the age of 25, then to those under 30. It got rid of this gimmick in April 2019 to enable anybody to access its strong range of 30-day rolling SIM plans. Uniquely, customers using Voxi’s 6GB, 1GB2, 15GB and 45GB rolling plans can use certain social media smartphone apps with unlimited data. All of its plans include unlimited calls and texts as standard, subject to certain conditions.

These rolling plans can be bought as often as needed, with no fixed-term contract tying you in. The bundles typically cost between £10 and £35 per month, depending on the data allowance you select. Voxi also sells handsets on pay monthly contracts, which typically require a credit check.

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Voxi tariffs and service

Contracts with a handset
SIM-only contracts
PAYG tariffs
Offers 5G data
Plan length from1 month
Cost of European roamingFree
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How can Voxi customers manage their account?

Manage account via smartphone app
Live chat support
Phone support
Email support

Voxi customer reviews

Contributors to the consumer reviews website Trustpilot have given Voxi an overall rating on 4.1 stars out of 5. A convincing majority (72%) of the 15,500 customer reviews give the firm a rating of “excellent” – the best rating available. A further 12% described Voxi as “good”, with only 10% giving a “bad” score.
The firm gets particular praise from customers for its “easy-to-use” website (last updated: October 2021).

Pros and cons of Voxi

  • Great customer service scores. Voxi is rated highly by online consumer reviews.
  • Flexible data allowance for social media. Voxi is the only provider that does not cap data usage for social media apps.
  • All plans offer 5G capability. All Voxi SIM plan are “5G-ready”.
  • No smartphone app. Voxi does not offer a dedicated smartphone app for account management.
  • No phone support. Voxi does not have a customer service phone number.

Our verdict: Is Voxi any good?

Voxi can be a great choice for social media enthusiasts who don’t want to worry about how much data they’re using on the move. The firm’s flexible plans mean that customers can increase and decrease their data allowance as required.

All Voxi plans come with unlimited calls and texts as standard, so the main choice for customers if over the size of the data allowance they wish to buy. Whether you’re trying to lower your mobile costs, get a more flexible call plan or need a simple, short-term pay-as-you-go option, Voxi is a decent option.

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