Lloyds Pharmacy Online Doctor health tests review
We review Lloyds Pharmacy Online Doctor's health tests including STI tests and Covid lateral flows. Are they worth your money?
Healthcare has advanced into the digital age. A range of health tests can be accessed online, as can video GPs, meaning you aren’t stuck in queues and can get a consultation for certain conditions. Lloyds Pharmacy Online Doctor is an online health test provider with an excellent reputation. In this review, we look at the pros and cons of Lloyds Pharmacy Online Doctor and the services it offers.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Frequently asked questions about Lloyds Pharmacy Online Doctor
What is Lloyds Pharmacy Online Doctor?
Lloyds Pharmacy Online Doctor started up in 2002 and is a medical service run by a team of accredited doctors and pharmacists. These professionals offer common prescription treatments online, without having to see a doctor face to face. Its goal is to 'make healthcare more accessible and affordable'.
Patients fill out an online questionnaire so one of its clinicians can assess the state of their health. If suitable for treatment, the clinician can prescribe a health test or medicine, either for collection or delivery. This is all done confidentially.
There's a video GP service offered 7 days a week, which Lloyds claims can see you in as quick as 30 minutes.
What types of health tests can I get from Lloyds Pharmacy?
Lloyds Pharmacy Online Doctor offers a range of treatments and services. There are general prescriptions for acne, allergies, asthma, weight loss, and even jet lag. Specific prescriptions for women include the contraceptive pill, morning after pill, cystitis, and period delays. Men can get erectile dysfunction, premature ejaculation, and hair loss treatments. There are also Covid test kits.
Lloyds Pharmacy STI tests
Lloyds offers discreet sexually transmitted infection (STI) kits for men and women to be taken at home. This includes tests for chlamydia, gonorrhea, trichomonas, syphilis, and HIV.
Before doing anything, you must select a treatment and complete a 5-minute questionnaire. If the clinician thinks you need to take a test, or if you just want peace of mind, you'll get an STI test by post.
Taking the test is straightforward. For example, the HIV test kit requires a small blood sample using a finger pricking device included with the kit, which is unlikely to hurt. Full instructions are in each kit.
The test results for STI tests should come back in 3 working days. You'll know whether you're negative (phew) and or reactive (potentially positive), in which case further consultations are required and treatment.
Lloyds Pharmacy Online Doctor customer reviews
Customers are full of praise for the online treatment service. It has an excellent rating of 4.4 on Trustpilot with over 10,000 reviews. Many rave about how speedy and efficient it is to get medication, without any hassle. Others have found the website very easy to navigate and email communications by its doctors convenient. The discreet treatment boxes are a plus.
Though, Lloyds isn’t without fault. Some complained of pharmacies not receiving orders, despite having completed the process correctly. For those who were dissatisfied, Lloyds respond to them individually.
Pros and cons of Lloyds Pharmacy Online Doctor
- Range of health tests available
- Quick and easy to use tests
- Discreet and confidential
- Professional clinicians assess health
- No need for queueing
- Video GP service
- Free medical advice on website and blog
- Easy to navigate website
- Orders aren’t always received by the pharmacy for collection
- Its patient advisory team have high volumes of enquiries
- It won’t cover all health problems
Our verdict: Is Lloyds Pharmacy Online Doctor any good?
Lloyds Pharmacy Online Doctor gets a resounding yes from us. It’s a reputable and highly rated service, with confidential health tests available without having to trudge along in a queue. Granted, it cannot cover all conditions online but offers a range of tests and subsequent medication if need be. There have been some issues with results being delayed and pharmacies not receiving orders to collect, but the good experiences definitely outweigh the bad.
More guides on Finder
Fettle home health testing review
We review Fettle to see if it’s worth getting sexual health tests from an online provider.
LetsGetChecked home health testing review
How does LetsGetChecked fare against the competition among other home health test providers?
ZAVA review: Online doctor and home health tests
We check out the pros and cons of ZAVA’s home health tests and doctor service.
Ask an Expert