20% off mattresses
John Lewis & Partners voucher codes and promos for May 2023
Who is John Lewis & Partners?
John Lewis & Partners is a British department store offering for sale thousands of products from dozens of different departments. John Lewis & Partners has been a pillar of the British high street since 1864 and is famed for its policy of having “never knowingly undersold”.
Delivery costs and times
Delivery | Details | Price |
---|---|---|
Standard delivery | FREE on orders over £50 | £3.50 |
Next day/named day delivery | Order before 8pm | £6.95 |
Click & Collect delivery | Collect from your nearest John Lewis & Partners or Waitrose store. FREE on orders over £30 | £2 |
John Lewis & Partners’ returns policy
John Lewis & Partners accept returns of unwanted and unused items within 35 days of receipt.
- If the item you are returning is worth £500 or more, please return it to your nearest John Lewis & Partners store
- For item worth less than £500, repackage the items along with your proof of purchase and take them to your nearest post office
- If you discover a fault with an item after 30 days and it is under under warranty then John Lewis & Partners will repair the item and send it back to you
John Lewis customer reviews
John Lewis has racked up a decent number of customer reviews online.
On Trustpilot, the brand scores 2 out of 5 stars, with a rating of “Poor” based on over 11,000 reviews as of November 2020.
On reviews.io, John Lewis gets 2.82 out of 5 stars, with 45% of reviewers recommending the brand, based on over 2,000 reviews.
The John Lewis app performs better, with a score of 4.9 out of 5 stars on the App Store (151,000 reviews as of November 2020) and 4.7 out of 5 stars on Google Play, based on over 12,000 reviews.
What can I buy from John Lewis & Partners?
John Lewis & Partners shopping guide
Department Store News & Reviews

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