John Lewis and Waitrose Partnership Card review 2022

John Lewis Finance has announced that it will be relaunching the Partnership credit card in September 2022 with consumer card issuer NewDay. If you are a current John Lewis Partnership Card holder, you can use your card until 6pm on 31 October 2022.

From 9 May 2022 John Lewis Finance will no longer be accepting applications for the Partnership Card with its current credit provider, HSBC. Applications will reopen in summer 2022 with the relaunch of the new credit card with NewDay.

  • Earn reward points whwenever you use your card, and earn them faster when you spend with John Lewis or Waitrose.
  • Redeeming you points is a little restrictive – you’ll be sent vouchers three times a year.
Representative example: When you spend £1,200 at a purchase rate of 21.94% (variable) p.a., your representative rate is 21.9% APR (variable).

Earn 1.25 points

per £1 spent with select partners

Earn 1 point

per £4 spent elsewhere

21.9%

Representative APR

£0

Account fee

Details

IssuerNewDay Ltd
NetworkMastercard
Representative APR21.9% APR (variable)
Annual/monthly fees£0
Loyalty schemePoints
IncentiveEarn 5 points for every £4 spent in store or online at John Lewis and Waitrose. Earn 1 point for every £4 spent elsewhere. Vouchers issued once customer reaches 500 points in Feb, Jun or Oct. Every 500 points is worth £5. New cardholders with a My John Lewis or MyWaitrose membership applying by 31.12.22 will be entered in a prize draw with the chance to win £2,500 in John Lewis vouchers.
Incentive on openingSpend on the card in first 90 days of opening to earn triple points on eligible spend until 31.12.22
Purchases0% for 6 months reverting to 21.94%
Purchases interest-free period (days)56
Balance transfers0% for 6 months reverting to 21.94%
Potential costs★★★★★
Doing its job★★★★★
Extras★★★★★
Overall Finder rating★★★★★

Review by


Chris Lilly is a publisher at finder.com. He's a specialist in personal finance, from day-to-day banking to investing to borrowing, and is passionate about helping UK consumers make informed decisions about their money. In his spare time Chris likes forcing his kids to exercise more.

Expert review

If you’re a fan of John Lewis and Waitrose, this credit card can earn you loyalty points wherever you use it, and at an enhanced rate when you use it at John Lewis or Waitrose. The points you accumulate can be exchanged for John Lewis and Waitrose vouchers three times a year, in units of £5. Any extra points above the nearest £5 are carried over into the next reward period. Points can be spent online or in-store at any John Lewis store, or Waitrose supermarket.

To draw in new customers, there’s an introductory bonus plus introductory 0% periods on both purchases and balance transfers. So if you already have an outstanding balance with another credit card provider, you can apply to bring it across to this card, and pay no interest on that balance for a set period (after which the card’s standard rate kicks in). Alternatively if you’re anticipating a large expenditure, you can use the card’s 0% on purchases period to spread the cost without incurring interest.

You’d expect decent customer service from John Lewis and Waitrose, and indeed it does offer a 24-hour customer support helpline, charged at local rate. You can also register for online account servicing or download the free mobile app, to carry out a range of tasks including making payments, viewing your current balance and recent statements, requesting a balance transfer or credit limit change or switching to paperless monthly statements.

You can also request cards for up to three other nominated people on your account, which could help you earn points faster (just remember you’ll be solely responsible for the card debt). This can be done online, via the app, or in a John Lewis Partnership or Waitrose store.

Ultimately, there are longer 0% deals around for both purchases and balance transfers, and there are better ongoing interest rates out there. However, for regular Waitrose/John Lewis shoppers who don’t need longer offers, and don’t plan on carrying a balance from month to month, the perks could make this a card worth carrying.

Pros and cons

Pros

  • Six months to spread the cost of purchases
  • Earn points on day-to-day spending
  • No annual fee

Cons

  • Applicants with low credit scores are unlikely to be eligible

John Lewis stores have been a fixture of our major high streets since 1864, when the first one opened on London’s Oxford Street. The company is one of the best-known employee-owned businesses in the UK, with its staff all given a share of its annual profits.

Like many of its competitors, John Lewis’ expansion of its business has seen it set up its own financial services arm, which offers a range of other products besides the John Lewis credit card. Its card is provided by HSBC banking group, and is issued on the Mastercard network, which means it’s accepted in more than 35 million outlets around the world.

How does this card compare?

The Partnership card

1 - 1 of 1
Name Product Purchases Annual/monthly fees Initial credit limits Representative APR Incentive Link
John Lewis Partnership Credit Card
0% for 6 months reverting to 21.94%
£0
Min. limit £250, max. limit not specified.
21.9% APR (variable)
Earn 5 points for every £4 spent in store or online at John Lewis and Waitrose. Earn 1 point for every £4 spent elsewhere. Vouchers issued once customer reaches 500 points in Feb, Jun or Oct. Every 500 points is worth £5. New cardholders with a My John Lewis or MyWaitrose membership applying by 31.12.22 will be entered in a prize draw with the chance to win £2,500 in John Lewis vouchers.
Representative example: When you spend £1,200 at a purchase rate of 21.94% (variable) p.a., your representative rate is 21.9% APR (variable).
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The competition

Table: sorted by representative APR, promoted deals first
Name Product Purchases Annual/monthly fees Initial credit limits Representative APR Incentive Link
M&S Bank Shopping Plus Credit Card
0% for 24 months reverting to 21.9%
£0
Min. limit £500, max. limit not specified.
21.9% APR (variable)
Earn 1 point for every £1 spent at Marks and Spencer's and 1 point for every £5 spent elsewhere. 100 points = £1 reward voucher. Points will be converted into reward vouchers 4 times a year.
Representative example: When you spend £1,200 at a purchase rate of 21.9% (variable) p.a., your representative rate is 21.9% APR (variable).
Check eligibility
M&S Bank Credit Card Transfer Plus Offer Mastercard
0% for 3 months reverting to 21.9%
£0
Min. limit £500, max. limit not specified.
21.9% APR (variable)
1 point per £1 spent with M&S and 1 point per £5 spent elsewhere. Enjoy 55 days interest free, preferential rates plus no cash advance fee when buying M&S travel money with the card.
Representative example: When you spend £1,200 at a purchase rate of 21.9% (variable) p.a., your representative rate is 21.9% APR (variable).
Check eligibility
M&S Bank Credit Card Rewards Offer Mastercard
0% for 12 months reverting to 21.9%
£0
Min. limit £500, max. limit not specified.
21.9% APR (variable)
Double points on spend in M&S for first year (2 points per £1). Then 1 point per £1 spent with M&S and 1 point per £5 spent elsewhere. Enjoy 55 days interest free, preferential rates plus no cash advance fee when buying M&S travel money with the card.
Representative example: When you spend £1,200 at a purchase rate of 21.9% (variable) p.a., your representative rate is 21.9% APR (variable).
Check eligibility
The American Express Rewards® Credit Card
26%
£0
Min. limit £500, max. limit not specified.
26% APR (variable)
As a new Cardmember, earn 10,000 Membership Rewards® points when you spend £2,000 in your first 3 months of Cardmembership. Earn 1 point for every £1 spent thereafter.
Representative example: When you spend £1,200 at a purchase rate of 26% (variable) p.a., your representative rate is 26% APR (variable).
Check eligibility
British Airways American Express® Credit Card
26%
£0
Min. limit £700, max. limit not specified.
26% APR (variable)
New Cardmember offer: Earn 5,000 bonus Avios when you spend £1,000 in your first 3 months of Cardmembership. Earn 1 Avios for virtually every £1 spent. Spend £12,000 annually and get a travel companion voucher when redeeming Avios for a BA reward flight. Terms Apply
Representative example: When you spend £1,200 at a purchase rate of 26% (variable) p.a., your representative rate is 26% APR (variable).
Check eligibility
American Express® Platinum Cashback Everyday Credit Card
26%
£0
Min. limit £700, max. limit not specified.
26% APR (variable)
New cardmember offer: Get 5% cashback on your purchases (up to £100) for the first three months of Cardmembership. Terms apply. Spend £0 to £10,000 and receive 0.5% cashback on all purchases. Spend over £10,000 and receive 1% cashback on purchases.
Representative example: When you spend £1,200 at a purchase rate of 26% (variable) p.a., your representative rate is 26% APR (variable).
Check eligibility
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Name Product Annual/monthly fees Purchases Representative APR Link Cashback details Representative example
American Express® Platinum Cashback Everyday Credit Card
£0
26%
26%
Check eligibility
New cardmember offer: Get 5% cashback on your purchases (up to £100) for the first three months of Cardmembership. Terms apply. Spend £0 to £10,000 and receive 0.5% cashback on all purchases. Spend over £10,000 and receive 1% cashback on purchases.
Representative example: When you spend £1,200 at a purchase rate of 26% (variable) p.a., your representative rate is 26% APR (variable).
American Express® Platinum Cashback Credit Card
£25 per annum
26%
31.3%
Check eligibility
New cardmember offer: Get 5% cashback on your purchases (up to £125) for the first three months of Cardmembership. Terms apply. Spend £0 to £10,000 and receive 0.75% cashback on all purchases. Spend over £10,000 and receive 1.25% cashback on purchases.
Representative example: When you spend £1,200 at a purchase rate of 26% (variable) p.a. with a fee of £25 per annum, your representative rate is 31.3% APR (variable).
Pulse Card Mastercard (existing NewDay customers only)
Your interest rate will stay the same as your current NewDay card
Get 0.25% cashback every time you shop, up to a maximum of £150 cashback per year
If you are a current NewDay customer and have been invited to transfer to a Pulse Card, your interest rate and credit limit will remain the same.
MBNA Limited Platinum Visa
£0
12.94%
12.9%
0.25% after £1 of yearly spend. Cashback paid January into Card Account. Earn 0.25% cashback on purchases within the first 36 months of account opening. Maximum spend for cashback purposes is limited to credit limit.
Representative example: When you spend £1,200 at a purchase rate of 12.94% (variable) p.a., your representative rate is 12.9% APR (variable).
AIB Options 1 Credit Card
£0
18.9%
18.9%
0.5% after £5000 of yearly spend. Minimum of 12 transactions per year required. Maximum of £250 cashback paid per year. Cashback paid Anniversary into Card Account. For initial £5K a £25 cashback is paid, plus an additional £1 for every further £200 spent.
Representative example: When you spend £1,200 at a purchase rate of 18.9% (variable) p.a., your representative rate is 18.9% APR (variable).
smile Classic Credit Card
£0
19.9%
19.9%
0.25% after £1 of monthly spend. Cashback paid Monthly into Card Account.
Representative example: When you spend £1,200 at a purchase rate of 19.9% (variable) p.a., your representative rate is 19.9% APR (variable).
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Name Product Purchases Annual/monthly fees Initial credit limits Representative APR Incentive Link
British Airways American Express® Credit Card
26%
£0
Min. limit £700, max. limit not specified.
26% APR (variable)
New Cardmember offer: Earn 5,000 bonus Avios when you spend £1,000 in your first 3 months of Cardmembership. Earn 1 Avios for virtually every £1 spent. Spend £12,000 annually and get a travel companion voucher when redeeming Avios for a BA reward flight. Terms Apply
Representative example: When you spend £1,200 at a purchase rate of 26% (variable) p.a., your representative rate is 26% APR (variable).
Check eligibility
British Airways American Express® Premium Plus Card
26%
£250 per annum
Min. limit £700, max. limit not specified.
103.7% APR (variable)
Earn 25,000 bonus Avios when you spend £3,000 in your first 3 months of Cardmembership. New Cardmembers Only. Earn 3 Avios for per £1 spent directly with BA and 1.5 Avios per £1 spent elsewhere. Terms Apply

Representative example: When you spend £1,200 at a purchase rate of 26% (variable) p.a. with a fee of £250 per annum, your representative rate is 103.7% APR (variable).
Check eligibility
Virgin Money Virgin Atlantic Reward Credit Card
22.9%
£0
Min. limit not specified, max. limit not specified.
22.9% APR (variable)
Earn 0.75 Flying Club miles for every £1 spend and 1.5.miles for every £1 spend with Virgin Atlantic or Virgin Holidays. Spend £20K a year on your card and choose an extra benefit - an upgrade to Premium, or a Companion ticket.
Representative example: When you spend £1,200 at a purchase rate of 22.9% (variable) p.a., your representative rate is 22.9% APR (variable).
Virgin Money Virgin Atlantic Reward Plus Credit Card
22.9%
£160 per annum
Min. limit not specified, max. limit not specified.
63.9% APR (variable)
Earn an additional 15,000 Bonus Points when you spend £3,000 within the first 90 days of account opening. Earn 15,000 bonus miles with your first card purchase made within 90 days of account opening. Earn 1.5 Flying Club miles for every £1 spend and 3 miles for every £1 spend with Virgin Atlantic and Virgin Holidays. Spend £10K a year on your card and choose an extra benefit - an upgrade to Premium, or a Companion ticket.
Representative example: When you spend £1,200 at a purchase rate of 22.9% (variable) p.a. with a fee of £160 per annum, your representative rate is 63.9% APR (variable).
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Repayment options

You can make manual repayments through John Lewis Financial Services's app, by logging in to your online banking or over the phone (0300 175 9829). Alternatively, you may wish to set up a direct debit.

A direct debit protects you from forgetting to make a repayment and either damaging your credit score, getting hit with a penalty fee (£12) or losing any promotional rates as a result.

You can arrange a direct debit for repayments when you apply for the credit card. The table below shows the options available.

Choose from the following direct debit options for your monthly repayments:

Minimum amount Fixed amount Fixed percentage Full amount

How to apply for the Partnership Card

Completing the secure online application form takes about 15 minutes, or alternatively you can apply in store. But first, check that you meet the eligibility requirements. You'll need to be a resident of the UK (excluding the Channel Islands), unless you're serving in the Armed Forces. Your annual income should be more than £6750, and you'll need a good credit history, with no history of County Court Judgments or bankruptcy. You must ensure that you can meet the repayments as missed payments incur a charge and could have severe consequences on your ability to obtain future credit.

Frequently asked questions

What credit limit will I get with the John Lewis Partnership Credit Card?

If John Lewis Financial Services is able to offer you this deal, the offer will specify a personalised credit limit based on John Lewis Financial Services's assessment of your situation. The minimum limit offered on this card is £250 and John Lewis Financial Services does not specify a maximum. Once you've had the card for a while and shown John Lewis Financial Services that you're reliable, you may wish to apply for a credit limit increase.

Can I withdraw cash using the John Lewis Partnership Credit Card?

Although it's possible, withdrawing cash from a credit card account is generally not a good idea, as "cash-like transactions" (such as withdrawing cash at an ATM, getting cashback at the till, spending at a casino or buying currency) often incur steep fees and/or higher rates of interest.

The cash advance fee on the John Lewis Partnership Credit Card is 3% (min. £3). For example, if you withdraw £50, you'll incur a fee of £3.00. Withdraw £250, and you'll incur a fee of £7.50.

The interest rate on this part of your balance will be 31.94%, which is 46% more than the standard purchase rate (chargeable from the day of the transaction – the card's usual "up to 56 days interest-free" grace period won't apply).

Can I transfer a balance from another John Lewis-branded card to the John Lewis Partnership Credit Card?

No. John Lewis doesn't accept balance transfers from credit cards issued through HSBC group, which includes M&S Bank, John Lewis and first direct cards.

How much does it cost to use the John Lewis Partnership Credit Card abroad?

Non-sterling transactions are subject to a 2.75% charge. For example, if you spend 200 euros (£175.15), it'll cost you around £4.82 in fees.

What is the minimum payment on the John Lewis Partnership Credit Card?

Each month you must pay at least 1% of your balance at that point or £5.00 – whichever of the 2 figures is greater. So if you had, say, £450.00 outstanding, you'd pay £5.00, and if you had £2,000.00 outstanding, you'd pay £20.00.

Paying only the minimum required amount each month is generally not advisable as it tends to be a very expensive way to borrow money which can lead to persistent debt.

Can I request an additional John Lewis Partnership Credit Card?

Yes, in fact, you can request up to 3 more. There's no fee for additional cards. Plus, with additional cards, you could earn points at a faster rate. Bear in mind that card debt accrued by additional cardholders is the sole responsibility of the account holder – not the additional cardholder.

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One Comment

  1. Avatarfinder Customer Care
    Tom
    January 31, 2020

    Hi John,

    Thanks for getting in touch. Unfortunately, you can only apply for the John Lewis and Waitrose Partnership card online, and not in-store. While you can be approved almost instantly when you apply online, you won’t be able to use the card until it has been sent to you and you’ve been able to activate it.

    I hope this helps, but please let me know if you have any further questions.

    Regards,

    Tom

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