John Lewis and Waitrose Partnership Card review April 2020
A versatile rewards card that earns points anywhere Mastercard is accepted and offers perks tailored to loyal customers.
Finder rating: ★★★★★
Doing its job: 4.5/5
In a nutshell:
0% interest on balance transfers
Earn 1 point
per £2 spent
|Issuer||John Lewis Financial Services|
|Balance transfers||0% for 18 months reverting to 18.9%|
|Balance transfer fee||2.9% (min. £5)|
|Purchases||0% for 9 months reverting to 18.9%|
|Purchases interest-free period||Up to 56 days|
|Min credit limit||£250|
|Max credit limit||Not specified|
|Additional cards available||3|
|Incentive||Earn 1 point for every £1 spent in store or online at John Lewis, Waitrose and John Lewis Insurance. Earn 1 Point for every £2 spent elsewhere. Earn double points on selected insurances taken out through John Lewis Financial Services. Vouchers issued once customer reaches 500 points in Feb, Jun or Oct when vouchers are automatically issued to customers. Every 500 points is worth £5.|
Chris Lilly is a publisher at finder.com. He's a specialist in credit-based products including business and personal loans, mortgages and credit cards, and is passionate about helping UK consumers make informed decisions about their borrowing. In his spare time Chris likes forcing his kids to exercise more.
If you’re a fan of John Lewis and Waitrose, this credit card can earn you loyalty points wherever you use it, and at an enhanced rate when you use it at John Lewis or Waitrose. The points you accumulate can be exchanged for John Lewis and Waitrose vouchers three times a year, in units of £5. Any extra points above the nearest £5 are carried over into the next reward period. Points can be spent online or in-store at any John Lewis store, or Waitrose supermarket.
To draw in new customers, there’s an introductory bonus plus introductory 0% periods on both purchases and balance transfers. So if you already have an outstanding balance with another credit card provider, you can apply to bring it across to this card, and pay no interest on that balance for a set period (after which the card’s standard rate kicks in). Alternatively if you’re anticipating a large expenditure, you can use the card’s 0% on purchases period to spread the cost without incurring interest.
You’d expect decent customer service from John Lewis and Waitrose, and indeed it does offer a 24-hour customer support helpline, charged at local rate. You can also register for online account servicing or download the free mobile app, to carry out a range of tasks including making payments, viewing your current balance and recent statements, requesting a balance transfer or credit limit change or switching to paperless monthly statements.
You can also request cards for up to three other nominated people on your account, which could help you earn points faster (just remember you’ll be solely responsible for the card debt). This can be done online, via the app, or in a John Lewis Partnership or Waitrose store.
Ultimately, there are longer 0% deals around for both purchases and balance transfers, and there are better ongoing interest rates out there. However, for regular Waitrose/John Lewis shoppers who don’t need longer offers, and don’t plan on carrying a balance from month to month, the perks could make this a card worth carrying.
John Lewis stores have been a fixture of our major high streets since 1864, when the first one opened on London’s Oxford Street. The company is one of the best-known employee-owned businesses in the UK, with its staff all given a share of its annual profits.
Like many of its competitors, John Lewis’ expansion of its business has seen it set up its own financial services arm, which offers a range of other products besides the John Lewis credit card. Its card is provided by HSBC banking group, and is issued on the Mastercard network, which means it’s accepted in more than 35 million outlets around the world.
How does this card compare?
The Partnership card
You can make repayments online (either by logging into your account or by sending the funds from your own bank account), in the free mobile app, over the phone (0345 300 3830) or even by posting a cheque. Better still, set up a direct debit (which protects you from forgetting to make a repayment and damaging your credit score, getting hit with a penalty fee or losing any promotional rates as a result).
|Minimum amount||Fixed amount||Fixed percentage||Full amount|
How to apply for the John Lewis and Waitrose Partnership Mastercard
Completing the secure online application form takes about 15 minutes, or alternatively you can apply in store. But first, check that you meet the eligibility requirements. You’ll need to be a resident of the UK (excluding the Channel Islands), unless you’re serving in the Armed Forces. Your annual income should be more than £6750, and you’ll need a good credit history, with no history of County Court Judgments or bankruptcy. You must ensure that you can meet the repayments as missed payments incur a charge and could have severe consequences on your ability to obtain future credit.