How to cancel Netflix

A simple step-by-step guide to cancelling your Netflix account.

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Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription with very little hassle. The directions below will show you how to cancel your Netflix subscription.

Cancelling your Netflix account

    1. Sign in to Netflix.
    2. Click on the downward arrow at the top right corner of the page, next to your profile picture.

How to cancel Netflix- Step 1

    1. Select the “Account” section.
    2. Under “Membership and billing” click the grey “Cancel Membership” box.

How to cancel Netflix - Step 2

  1. Next click “Finish cancellation” to confirm you want to cancel.

And there you have it, you are now unsubscribed from Netflix. You will be able to use your account until the end of your current billing period or free trial. Once you cancel, you can restart your membership any time. Netflix keeps your profiles, favourites and viewing preferences for 10 months.

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VIDEO: Step-by-step instructions to cancelling Netflix

Watch this quick video tutorial showing you step-by-step how to cancel your Netflix account.

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24 Responses

    Default Gravatar
    LeyMarch 30, 2020

    Can I change the billing currency when I move from one country to another country? Or should I cancel my current Netflix account and re-register again at new country?

      Avatarfinder Customer Care
      MaiMarch 31, 2020Staff

      Hi Ley,

      Thank you for reaching out to Finder.

      If you wish to keep your existing account, you will continue to be billed in the currency of the country you signed up in. To change the currency to reflect the currency of the country you moved to, you need to cancel your existing account and register a new account in your new country.

      Please remember to read on the relevant terms and conditions related to the cancellation and registration prior to submitting the cancellation or application form.

      Kind Regards,

    Default Gravatar
    DonnaMarch 24, 2019

    How do I cancel my Netflix subscription as someone added it?

      Avatarfinder Customer Care
      JeniMarch 24, 2019Staff

      Hi Donna,

      Thank you for getting in touch with Finder.

      You need to sign in on your Netflix account to cancel your subscription. Since you mentioned that someone added Netflix in your behalf, please contact Netflix directly for further assistance on cancelling your subscription with them.

      I hope this helps.

      Thank you and have a wonderful day!


    Default Gravatar
    TerryDecember 10, 2018

    I need help to cancel my Netflix

      Avatarfinder Customer Care
      BellaDecember 13, 2018Staff

      Hi Terry,

      Thanks for your inquiry.

      To cancel your Netflix membership, you would need to follow these steps:

      1. Sign in to Netflix on a browser.
      2. Click on the downward arrow at the top right corner of the page, next to your profile name.
      3. Select the ‘Account’ section.
      4. Under ‘Membership and billing’ click the grey ‘cancel membership’ box.
      5. Next click ‘Finish cancellation’ to confirm you want to cancel.

      And there you have it, you are now unsubscribed from Netflix. You will be able to use your account until the end of your current billing period or free trial.

      I hope this helps.

      Kind regards,

    Default Gravatar
    DjamelNovember 20, 2018

    Cancel my Netflix account please.

      Avatarfinder Customer Care
      JhezelynNovember 20, 2018Staff

      Hello Djamel,

      Thank you for your comment.

      I understand that you want to cancel your Netflix account. We have outlined the steps to canceling your Netflix account above.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.


    Default Gravatar
    TracySeptember 26, 2018

    I can’t get 2 cancel my membership tried umpteen times really frustrating! Easy 2 sign up? But not so easy 2 cancel😠 joke.

      Avatarfinder Customer Care
      joelmarceloSeptember 27, 2018Staff

      Hi Tracy,

      Thanks for leaving a question on finder.

      Sorry to hear. To cancel your account, please go to and log in. Click the drop-down menu beside your username in the top right and select Your Account. In the Membership and Billing section, select Cancel Membership. You’ll be able to access Netflix until your current pay period has ended (ie. 30 days from your last payment). If you are still having issues cancelling your subscription by following the steps above, you can instead speak to their customer service so they can cancel it for you. They have a chat support on their website and you can also speak to them on the phone if you install the Netflix app on your phone.

      Please send me a message if you need anything else. :)


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