SSE | Electricity, gas and dual fuel tariffs

Find out more about SSE with our useful guide.

Last updated:

compare SSE

SSE is a Big Six UK energy supplier. Formerly known as Scottish and Southern Energy, the company has a number of subsidiaries which serve different areas of the UK, including SSE Southern Electric and SSE Atlantic.

As well as providing electricity, SSE plays a huge part in generating power through both traditional and renewable methods via its network of hydroelectric, wind, biomass, gas and oil plants.

Read on to find out more about SSE, and whether it might be the right energy supplier for you.

Compare the latest tariffs from SSE

See how SSE fares against the competition, and find the right energy deal for your home.

Is SSE cheap?

SSE’s tariffs generally appear to be similar to other major energy suppliers. Remember however, prices are always changing and will vary according to where you live, so you should use a comparison tool like the one at the top of this page!

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!

How do customers rate SSE?

Ofgem, the UK energy regulator, publish facts and figures surrounding energy usage throughout the year.

Here we have the number of complaints per 100,000 ‘Big Six’ customers throughout 2016:

QuarterBritish GasEDFE.ONnpowerSSESSE
Q1 20161,8662,5062,0391,6742,2121,751
Q2 20161,5742,5331,7202,0562,3181,665
Q3 20161,5182,3531,6431,6052,2521,577
Q4 20161,5552,2231,8391,8742,4421,598
Total6,5139,6157,2417,2099,2246,591

Is SSE green?

Can I get a smart meter with SSE?

SSE will offer customers a smart meter by the end of 2020.

The installations are part of the Government’s national upgrade initiative to put smart meters into every home in Britain. If you are a SSE customer they will be in touch with you as soon as they’re ready to install your smart meter.

How do I contact SSE?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are SSE contact numbers:

  • Direct SSE contact number – 0871 976 4719
  • Gas and Electricity Customer Service – 0345 026 2658
  • Gas and Electricity Switching to SSE 0345 026 7058
  • Moving Home Gas and Electricity – 0345 071 7991

How do I make a complaint to SSE?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With SSE, you have the following options for registering a complaint:

  1. Call 0345 071 9710
  2. Email headofcustomerserviceteam@sse.com
  3. Write to PO Box 7506, Perth PH1 3QR

Of course, make sure to Google around or visit SSE’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

Back to top
Was this content helpful to you? No  Yes

Ask an Expert

You are about to post a question on finder.com:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder.com provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and Terms of Use.

Questions and responses on finder.com are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.
Go to site