Spark Energy Plans
Find out more about Spark with our useful guide.
Spark Energy is a small energy supplier based in the UK. With only 350,000 customers, it’s much smaller than the Big Six most of us are used to. Being small has advantages, such as lower overheads – Spark Energy are certainly competitive on price.
Compare the latest tariffs from Spark
See how Spark fares against the competition, and find the right energy deal for your home.
Is Spark cheap?
Something to remember
There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!
How do customers rate Spark?
Spark publishes facts and figures about its complaints handling each quarter. Its latest reports show that about 2-3% of customers complain on a quarterly basis, and around 70% of these complaints are resolved within 24 hours.
Is Spark green?
Can I get a smart meter with Spark?
Yes, Spark has already started rolling out smart meters. Get in touch with Spark to find out if you’re eligible to have one installed.
How do I contact Spark?
Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Spark’s contact numbers:
- Automated meter reading or bll payment: 0345 130 8966
- Customer service line: 0345 034 7474
- Customer complaints: 0345 130 8355
- Formal complaints: 0345 130 8354
How do I make a complaint to Spark?
It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!
With Spark, you have the following options for registering a complaint:
- Call Spark at 0345 130 8355
- To make a formal complaint, call 0345 130 8354
Of course, make sure to Google around or visit Spark’s website to see if someone might have already had the same problem you’re having!
What is a 'dual fuel' tariff?
With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.
In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.
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