Sainsbury’s Energy review: Compare energy prices

Find out more about Sainsbury's Energy with our useful guide detailing its tariffs, customer ratings and green credentials.

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Sainsbury’s Energy is a partnership between Sainsbury’s and British Gas. The two UK companies have teamed up to provide sustainable energy solutions to homes across the country. Sainsbury’s says that it is committed to providing exceptional customer service by offering face-to-face advice centres in its stores across the UK. A consumer (you!) can visit and talk to in-store Retail Energy Experts to understand how you can save money on your gas and electricity bills. You can also receive free practical energy saving advice, and details of the company’s products and services which are tailored to your energy needs.

Compare the latest tariffs from Sainsbury’s Energy

Click on the button below and take a look at the energy tariffs and prices on offer in your area. See how Sainsbury’s Energy fares against the competition, and find the right energy deal for your home.

Is Sainsbury’s Energy cheap?

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult’s energy pages and guides!

How do customers rate Sainsbury’s Energy?

Ofgem, the UK energy regulator, publish facts and figures surrounding energy usage throughout the year.

Sainsbury’s use British Gas’s distribution, so British Gas’s complaints stats serve as a good indication of the Sainsbury’s figures. Otherwise the Sainsbury’s figures are too low to really draw any conclusions.

Here we have the number of complaints per 100,000 ‘Big Six’ customers throughout 2016:

QuarterBritish GasEDFE.ONnpowerScottishPowerSSE
Q1 20161,8662,5062,0391,6742,2121,751
Q2 20161,5742,5331,7202,0562,3181,665
Q3 20161,5182,3531,6431,6052,2521,577
Q4 20161,5552,2231,8391,8742,4421,598

Is Sainsbury’s Energy green?

Can I get a smart meter with Sainsbury’s Energy?

At the time of writing, Sainsbury’s Energy do not provide smart meters. They are in the pipeline though, so keep your eyes peeled for news around this.

How do I contact Sainsbury’s Energy?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Sainsbury’s Energy’s contact numbers:

  • Existing customers – 0800 316 0316
  • To get a quote – 0800 107 1879
  • Gas emergencies – 0800 111 999

How do I make a complaint to Sainsbury’s Energy?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With Sainsbury’s Energy, you have the following options for registering a complaint:

  1. Call 0800 316 0316
  2. Write to Complaints Management Team, Sainsbury’s Energy, PO Box 226, Rotherham S98 1PB.

Of course, make sure to Google around or visit Sainsbury’s Energy’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

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