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Ecotricity Energy Plans

Find out more about Ecotricity with our useful guide.

Chris Lilly
Chris Lilly

Updated

compare Ecotricity

Ecotricity was founded in 1995 at the forefront of the green electricity movement. The company uses its profit to invest in renewable energy, with notable results including the building of Britain’s first electric super car, ‘Nemesis’. All tariffs offered by Ecotricity are guaranteed 100% renewable, fracking-free and priced the same regardless of when a customer joins.

Compare the latest tariffs from Utilita

See how Ecotricity fares against the competition, and find the right energy deal for your home.

What's in this guide?

Is Ecotricity cheap?

Ecotricity’s tariffs vary when it comes to affordability, but you can be sure of one thing: thanks to Ecotricity’s ethical pricing policy, every customer is put on the same, latest, best price for their meter type, no matter when they signed up. To figure out if Ecotricity can help you save, it’s best to use a comparison tool like the one at the top of the page.

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!

How do customers rate Ecotricity?

Ofgem, the UK energy regulator, has published that Ecotricity has the lowest number of complaints per 1,000 customers in the industry. This could partially be attributed to the fact that it’s still a small company, but is impressive even in comparison with other similar-sized suppliers.

Is Ecotricity green?

Can I get a smart meter with Ecotricity?

Yes, Ecotricity has already started rolling out smart meters. Existing customers should be contacted when the technology is available in their area.

How do I contact Ecotricity?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Ecotricity’s contact numbers:

  • Customer service: 0345 555 7 100
  • Moving home: 0345 555 7 500
  • Automated payment line: 01453 488101
  • Pay as you go services: 0345 555 7 400
  • Switching: 0800 999 4 600

How do I make a complaint to Ecotricity?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With Ecotricity, you have the following options for registering a complaint:

  1. Call the customer service team at 0345 555 7 100
  2. Fill out the online form here

Of course, make sure to Google around or visit Ecotricity’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

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