Ebico | Electricity, gas and dual fuel tariffs

Find out more about Ebico with our useful guide.

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Ebico is a not-for-profit home energy supplier and social enterprise that aims to use profits from its competitively-priced tariffs to fund projects in fuel-poor communities across Britain. Ebico offer tariffs targeted at budget-conscious customers, including rates specific to pre-paid meters.

Compare the latest tariffs from Ebico

See how Ebico fares against the competition, and find the right energy deal for your home.

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Is Ebico cheap?

Ebico’s tariffs are simple and affordable, but remember that they’re aimed at low-energy users and pay as you go customers. If you don’t fit into those categories, you might be able to find a better deal elsewhere – try using a comparison tool like the one at the top of this page.

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!

Is Ebico green?

Can I get a smart meter with Ebico?

Ebico will be rolling out smart meters over the next few years. If you’re an existing customer, Ebico will contact you with more information when the technology is available in your area.

How do I contact Ebico?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Ebico’s contact numbers:

  • Customer service: 0800 028 6699
  • Quotes: 0300 004 0308

How do I make a complaint to Ebico?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With Ebico, you have the following options for registering a complaint:

  1. Call the Ebico helpline on 0800 028 6699
  2. Email customerservice@ebico.org.uk
  3. Write to Ebico Ltd, PO Box 10461, Nottingham, NG1 9JS

Of course, make sure to Google around or visit Ebico’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

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