Co-operative Energy | Electricity, gas and dual fuel tariffs
Find out more about Co-operative Energy with our useful guide.
Co-operative Energy is part of The Midcounties Co-operative, an originally regional brand that now serves the whole of England, Wales and Scotland. The energy supplier aims to provide simple and fair service, allowing customers to contribute to decisions about how the company is run and offering easy-to-understand tariffs.
Compare the latest tariffs from Co-operative Energy
See how Co-operative Energy fares against the competition, and find the right energy deal for your home.
Is Co-operative Energy cheap?
Something to remember
There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!
How do customers rate Co-operative Energy?
The Energy Ombudsman, an Ofgem-approved independent dispute handler in the energy industry, named Co-operative Energy as the nation’s most complained about supplier at the end of 2015. Since then, the company has compensated customers for its mistakes and pledged to make changes to its complaints handling policy.
Is Co-operative Energy green?
Can I get a smart meter with Co-operative Energy?
Not yet. Co-operative Energy has been trialling smart meters with a small group of customers and plans to roll them out for everyone, but hasn’t yet provided information about when this will happen.
How do I contact Co-operative Energy?
Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Co-operative Energy’s contact numbers:
- Submit a meter reading: 0800 093 7547
- Billing and direct debit enquiries: 0800 954 0693
- Quotes and changing tariffs: 0800 093 7511
- Moving home: 0800 781 1605
- Making a payment: 0800 0928277
- Feed in tariff: 0800 7811597
How do I make a complaint to Co-operative Energy?
It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!
With Co-operative Energy, you have the following options for registering a complaint:
- Fill in the online form here
- Call 0800 954 0693
- Write to The Co-operative Energy, Energy House, Athena Drive, Tachbrook Park, Leamington Spa, CV34 6RQ
- Visit the offices and speak to an advisor in person
Of course, make sure to Google around or visit Co-operative Energy’s website to see if someone might have already had the same problem you’re having!
What is a 'dual fuel' tariff?
With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.
In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.
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