Find out more about Bulb with our useful guide.
Bulb is an independent dual fuel supplier that serves as an alternative to traditional energy providers, promising competitive prices, customer-focused service and 100% renewable energy.
Through an online group called the Bulb Community, customers can ask questions and give feedback that directly affects how the company is run, so you can be assured that any complaints you have won’t be ignored.
Bulb keeps things simple by offering just one tariff – a variable rate dual fuel or electricity only package.
Compare the latest tariffs from Bulb
Click the button below and take a look at the tariffs on offer in your area. See how Bulb fares against the competition, and find the right energy deal for your home.
Is Bulb cheap?
Something to remember
There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!
How do customers rate Bulb?
Ofgem, the UK energy regulator, publish facts and figures surrounding energy usage throughout the year, but since Bulb is a new entrant to the energy market, it has not yet been included in these independent reports. In the meantime, you can find out what customers think by checking out Bulb’s customer reviews on Trustpilot.
Is Bulb green?
Bulb uses 100% renewable energy.
Can I get a smart meter with Bulb?
At the time of writing, smart meters are not available to all Bulb customers – only a select number of customers who have entered into a smart meter trial currently have access. Bulb have indicated that they intend to roll out smart meters to all of their customers in 2018.
How do I contact Bulb?
Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Bulb’s contact numbers:
- All enquiries: 0300 30 30 635
You can also reach out via email at firstname.lastname@example.org.
Alternatively you can contact them through their social media platforms:
How do I make a complaint to Bulb?
It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!
With Bulb, you have the following options for registering a complaint:
- You can email the bulb team at email@example.com
- Call their customer service line on 0300 30 30 635
Of course, make sure to Google around or visit Bulb’s website and online community to see if someone might have already had the same problem you’re having!
What is a 'dual fuel' tariff?
With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.
In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.