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Bristol Energy | Electricity, gas and dual fuel tariffs

Find out more about Bristol Energy with our useful guide.

Bristol Energy is a gas and electricity supplier owned by Bristol City Council whose profits go towards helping local communities in the city.

Dedicated to keeping prices as low as as possible, providing transparent service and treating their customers fairly, Bristol City serves both residential and business customers and offers a 100% green electricity tariff.

Compare the latest tariffs from Bristol Energy

Click the button below and take a look at the tariffs on offer in your area. See how Bristol Energy fares against the competition, and find the right energy deal for your home.

Is Bristol Energy cheap?

Bristol Energy’s tariffs are refreshingly simple.

Whichever one you choose, you get a load of perks. No hidden costs, an online account, and contributions to low-carbon energy projects.

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!

How do customers rate Bristol Energy?

Ofgem, the UK energy regulator, publish facts and figures surrounding energy usage throughout the year.

It’s still early days for Bristol Energy, so it’s a bit difficult to say how well it ranks for customer service.

Is Bristol Energy green?

Similarly, Bristol Energy has yet to release its fuel data so we can’t give an answer on this yet.

Can I get a smart meter with Bristol Energy?

All householders in Great Britain will be offered a smart meter by 2020. At Bristol Energy, Smart Meters are now being offered. The company is installing these systematically – so will cover different areas and different property types as it goes. This means it cannot do all areas and all property types straight away.

Stay tuned to find out whether your property is next on the list.

How do I contact Bristol Energy?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Bristol Energy’s contact numbers:

  • Customer Service: 0808 281 2222.

How do I make a complaint to Bristol Energy?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With Bristol Energy, you have the following options for registering a complaint:

  1. Call 0808 281 2222.
  2. Email: CustomerCare@bristol-energy.co.uk

Of course, make sure to Google around or visit Bristol Energy’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

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