Avro Energy | Electricity, gas and dual fuel tariffs

Find out more about Avro Energy with our useful guide.


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Avro, a new energy supplier in the UK, offers gas and electricity services with no standing or exit charges. Customers can expect a simple, alternative approach focused on providing low rates and effective customer service.

Read on to find out more about Avro Energy, and whether it might be the right energy supplier for you.

Compare the latest tariffs from Avro Energy

See how Avro Energy fares against the competition, and find the right energy deal for your home.

Is Avro Energy cheap?

Avro’s current offerings are competitive. With no cancellation fees, they’re definitely up there when it comes to price.

As always, the best way to ensure you’re not being overcharged is to use a comparison tool. Simply enter your postcode in the box at the top of this page to get started.

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!

How do customers rate Avro Energy?

Ofgem, the UK energy regulator, publish facts and figures surrounding energy usage throughout the year. It’s difficult to make a judgment on Avro, however, as it has yet to release its complaints data to Ofgem.

Is Avro Energy green?

Similarly, Avro hasn’t yet published its fuel mix disclosure. So again, it’s too soon to say.

Can I get a smart meter with Avro Energy?

Avro Energy haven’t released any info about smart meters yet, but keep an eye on the website for updates.

How do I contact Avro Energy?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are Avro Energy’s contact numbers:

  • Account queries 0330 088 5754

How do I make a complaint to Avro Energy?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With Avro Energy, you have the following options for registering a complaint:

  1. Call 0330 088 5754
  2. Email support@avroenergy.co.uk
  3. Social media. Search Avro on Twitter or Facebook, and have a go at them on there!
  4. Write to Avro Energy Limited, Wheatfield House, Wheatfield Way, Hinckley, LE10 1YG

Of course, make sure to Google around or visit Avro Energy’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

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4 Responses

  1. Default Gravatar
    HelenNovember 27, 2018


    I am looking at changing my energy supplier from EDF but I have a smart meter installed. Will you be able to replace this? How does it work?


    • Avatarfinder Customer Care
      CharisseDecember 4, 2018Staff

      Hi Helen,

      Thanks for reaching out to finder.

      If you are referring to Avro Energy, they support smart meters however, please note that you may lose some of your smart meter functionality when switching.

      According to Avro Energy, they don’t need to visit your home to switch you over as there are no new pipes, wires or meters to install. You can contact them directly for further details on their switching process.

      I hope this helps.


  2. Default Gravatar
    AlanSeptember 15, 2018

    if I switch to Avro dual tarrif how soon would you be able to fit a smart metre?

    • Avatarfinder Customer Care
      CharisseSeptember 16, 2018Staff

      Hi Alan,

      There is no specific information on how Avro Energy’s website as to how soon they can install the smart meter but the entire switching process may take maximum 28 days from the date of your switch request. This duration includes a 14-day ‘cooling off period’ in case you want to change your mind about switching.

      You can contact Avro Energy directly for further information about their smart meter.

      I hope this helps.


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