Tandem Bank

Tandem credit cards

Digital challenger bank Tandem no longer offers the option to apply for a credit card, but you can use this page to find alternatives.

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As of September 2020, Tandem Bank discontinued its credit card offerings, focusing on savings and day-to-day banking.

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Tandem Bank used to offer two credit cards, both targeting customers at the younger end of the age spectrum with options for limited credit histories, a competitive cashback offer, and fee-free purchases and cash withdrawals abroad.

Alternatives to the Tandem cashback card

Table: sorted by representative APR, promoted deals first
Name Product Max. intro bonus Default earn-rate Annual/monthly fees Representative APR Link Incentive Representative example
Santander All in One Credit Card
N/A
0.5% cashback
£3 per month
27.7% APR (variable)
Check eligibility
0.5% after £1 of monthly spend. Cashback paid Monthly into Card Account. Maximum spend for cashback purposes is limited to credit limit.
Representative example: When you spend £1,200 at a purchase rate of 21.9% (variable) p.a. with a fee of £3 per month, your representative rate is 27.7% APR (variable).
American Express® Platinum Cashback Everyday Credit Card
£100
1% cashback
£0
29.7% APR (variable)
Check eligibility
New cardmember offer: Get 5% cashback on your purchases (up to £100) for the first three months of Cardmembership. Terms apply. Spend £0 to £10,000 and receive 0.5% cashback on all purchases. Spend over £10,000 and receive 1% cashback on purchases.
Representative example: When you spend £1,200 at a purchase rate of 29.7% (variable) p.a., your representative rate is 29.7% APR (variable).
American Express® Platinum Cashback Credit Card
£125
1.25% cashback
£25 per annum
35.3% APR (variable)
Check eligibility
New cardmember offer: Get 5% cashback on your purchases (up to £125) for the first three months of Cardmembership. Terms apply. Spend £0 to £10,000 and receive 0.75% cashback on all purchases. Spend over £10,000 and receive 1.25% cashback on purchases.
Representative example: When you spend £1,200 at a purchase rate of 29.7% (variable) p.a. with a fee of £25 per annum, your representative rate is 35.3% APR (variable).
Pulse Card Mastercard (existing NewDay customers only)
N/A
1 point per £4 spent
£0
APR (variable)
Get 0.25% cashback every time you shop, up to a maximum of £150 cashback per year
If you are a current NewDay customer and have been invited to transfer to a Pulse Card, your interest rate and credit limit will remain the same.
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Approval for any credit card depends on your status. The representative APRs shown represent the interest rate offered to most successful applicants. Depending on your personal circumstances, the APR you're offered may be higher, or you may not be offered credit at all. Fees and rates are subject to change without notice. It's always wise to check the terms of any deal before you borrow.

Alternatives to the Tandem Journey card

Table: sorted by representative APR, promoted deals first
Name Product Ratings Finder rating Customer rating Annual/monthly fees Initial credit limits Minimum income Representative APR Incentive Link
Barclaycard Forward Credit Card
Finder score
★★★★★
User survey
★★★★★
★★★★★
Expert analysis
★★★★★
User rating
£0
Min. limit £50, max. limit £1,200.
£3000
33.9%
Rate discounts: 3% interest rate reduction if you make all your repayments on time for the first year, and a further drop of up to 2% more if you continue to do so in the second year.
Representative example: When you spend £1,200 at a purchase rate of 33.9% (variable) p.a., your representative rate is 33.9% APR (variable).
Check eligibility
The Credit Thing card
Finder score
★★★★★
★★★★★
Expert analysis
Not yet rated
£0
Min. limit £200, max. limit £1,500.
Not specified
27.9%
Representative example: When you spend £1,200 at a purchase rate of 27.9% (variable) p.a., your representative rate is 27.9% APR (variable).
TSB Classic Credit Card Mastercard
Finder score
★★★★★
★★★★★
Expert analysis
Not yet rated
£0
Min. limit £500, max. limit not specified.
Not specified
28.9%
Representative example: When you spend £1,200 at a purchase rate of 28.95% (variable) p.a., your representative rate is 28.9% APR (variable).
Sainsbury's Bank Everyday Credit Card Mastercard
User survey
★★★★★
Not yet rated
★★★★★
User rating
£0
Min. limit not specified, max. limit not specified.
£10000
29.4%
Earn 1 Nectar point per £2 spent in Sainsbury's and Argos, and 1 Nectar point for every £5 spent elsewhere. Additional points can be earned by also using the Nectar card or app at the time of transaction. 1 point = 0.5p (min 500pts)
Representative example: When you spend £1,200 at a purchase rate of 29.4% (variable) p.a., your representative rate is 29.4% APR (variable).
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What is Tandem Bank?

Tandem is a digital-only bank founded in 2013 and focused around an app. In January 2018, Tandem completed a takeover of Harrods Bank, the lender to the wealthy that was once controlled by Mohammed Al Fayed. The deal more than doubled Tandem’s customer base to 21,000 and added £80 million of capital.

The acquisition also enabled Tandem to regain its banking licence. It had lost this the previous year when Sanpower, the Chinese owners of House of Fraser, failed to deliver on a planned £35 million investment.

What types of credit card are available from Tandem?

A relative newcomer to the world of credit cards, Tandem currently offers two types of card:

  • Cashback cards

    Cashback credit cards reward your spending with cash (or credit on your account) at an “earn rate” defined in the card’s terms. For example, an earn rate of 1.5% would mean that if you spent £200 on your card, you would receive £3 cash back. These cards frequently come with introductory promotions (for example an enhanced cashback earn rate for the first month) but also caps on the amount of cash back you can earn (for example an earn rate of 2% with an annual maximum of £100).
    Learn more about cashback credit cards

  • Credit builder cards

    Credit builder cards are specifically designed for those who have a poor or limited credit history, but want to build up their credit score while they spend. Expect lower initial credit limits and higher rates, but usually no annual fee. These products are often used as a “stepping stone” product to cards or loans with better rates.
    Learn more about credit builder credit cards

What benefits can I get with a Tandem credit card?

  • Tandem App. Track your spending and cashback earnings, and make payments off your balance from anywhere at any time. This unique App also helps you to manage your money. It will automatically show you how much you can spend each month and alert you when it notices an increased bill or a payment comes in. It can also help to reduce your bills by finding you better deals to save you money.
  • Global usage. The Tandem credit cards are part of the Mastercard network, meaning they are accepted at 35 million locations worldwide.

Applying for a Tandem credit card

  1. Filling out the online application form should take you about 10 minutes. You’ll need your home addresses in the UK for the last three years, details of your monthly income and your mobile phone number.
  2. Tandem will perform a credit check on you and provide you with a quick decision.
  3. The credit limit you are offered will depend on your credit rating and affordability.

Eligibility requirements

To be eligible for a Tandem credit card, you must:

  • Be at least 18 years old.
  • Currently have an address, and three years address history in the UK.
  • Have a minimum income before tax of £13,000 per year.
  • Not be unemployed or a student.

What happens if I am declined for a card?

If Tandem declines to offer you a card, it will have come to the decision based on the information you gave, along with information provided by credit reference agency Experian. You can get a copy of your credit report by visiting the Experian website. You will be able to amend any mistakes and get tips on improving your score. In six months’ time, you can apply to Tandem again to see if anything has changed. Reapplying before then could have a negative impact on your credit score.

Why have I got a higher APR than the headline rate advertised by Tandem?

The APR advertised upfront is representative of what the majority of Tandem’s customers will receive. The lender makes its decision based on the information you give, along with information provided by the credit reference agency Experian. This means you might get a higher APR based on your personal circumstances.

How long will it take to receive my card?

Once Tandem approves your application, you can expect to receive your new credit card in 3 to 7 working days.

How can I manage my Tandem credit card?

You can see real-time transactions, balance and your remaining credit limit in the Tandem App. Tandem is continuing to add more functionality over time. You will receive monthly paper bills with all your transactions from that month and details of what you will need to pay. For anything else, you can call a customer adviser 8am-8pm Monday to Friday.

Why might you not be approved?

On the whole, if you meet the eligibility requirements but have a history of bad debt or no credit history at all, you may be rejected. Equally if you are in an IVA or have had a CCJ you may not be accepted. If you have ever declared bankruptcy you are also unlikely to receive a card.

Tandem customer reviews

Tandem has received mixed reviews from customers, according to review platform Trustpilot. It currently has a rating of 3.1 out of 5, based on more than 960 reviews (updated 11 March 2021). Many customers cited issues with receiving refunds on purchases after their accounts had been closed, but others said Tandem’s credit cards had helped them improve their credit score.

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We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.

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