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Coverbox car insurance review

We’ve analysed the telematics (“black box”) car insurance on offer through Coverbox. If you’re considered a high-risk driver, find out if this could cut your premium.

Are you worrying about the cost of your car cover because you’re a young driver or just newly qualified? We’ve looked into Coverbox’s specialist telematics comprehensive car insurance policies. Here’s what you need to know about this broker.

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Who is Coverbox?

Coverbox is an insurance broker that provides telematics car insurance. Every Coverbox customer has a black box device fitted to their vehicle as standard. The device monitors driving and braking habits, and the data is used to determine the following year’s premium.

Coverbox is a trading name of Coverbox Insure Ltd.

What are Coverbox’s levels of cover?

Comprehensive insurance is the only level of cover that Coverbox provides.

Coverbox’s Comprehensive cover

If you are responsible for causing an accident, you’ll be protected for damage to other people’s vehicles or property, any fire damage, theft or accidental damage to your car.
What is covered under my policy?

The specific benefits to your insurance policy will vary depending on which of the four insurance providers is able to provide the comprehensive policy through Coverbox.

Optional extras

Coverbox can also provide bolt-on extras including:

  • Breakdown cover
  • Legal cover
  • Key cover

General exclusions

There are a few exclusions that Coverbox has for its policies. Your cover is likely to become invalid if any of the following arises:

  • Your car is being driven by an unnamed driver on your policy or by a person that does not have a valid driving licence.
  • Your car is used for rallies, races or competitions.
  • You are paid to carry passengers.
  • You fail to pay for your premium.
  • You change your car during the policy term to a car that the insurer cannot cover.
  • You do not provide the correct documents to support your application.

Check your policy for further details to confirm your cover is valid.

How to save on your car insurance policy through Coverbox

  • Park securely. Cars kept in a garage or on a secure driveway are usually cheaper to insure.
  • Reduce mileage. If you start working part-time or your long commute becomes much shorter, letting your insurer know about a reduction in your mileage could result in cheaper insurance.
  • Increase the excess. Agreeing to pay a bigger voluntary excess could make your overall premium cheaper. But remember that your insurer won’t pay out for a claim that costs less than your excess. So be careful about making it too high, as it could leave you out of pocket if damage occurs.
  • Pick a smaller car. Choosing to drive a small and safe car is likely to lower your premium.
  • Drive carefully. You driving and braking habits will be monitored closely through the black box fitted to your car so consistent safe driving is likely to lower your premium.

What is my excess?

Your insurance excess is the amount of money you have agreed to pay towards a claim. Your insurer won’t pay out for a claim that costs less than your excess. A compulsory excess amount might vary depending on the age of your car and your driving experience.

A voluntary excess is normally an amount set by you when taking out a policy. You’ll have the option of adding or increasing a voluntary excess, which could in turn reduce your premium.

You’ll find details about any compulsory or voluntary excesses in your policy document.

What is the claims process for Coverbox?

Call the general Coverbox telephone number on 01780 769 223 to make a claim. Alternatively, you can call the 24-hour claims line that is listed on your policy document or your online account (Dashboard) with Coverbox.

Coverbox recommends you have the following information to hand in order to make a claim:

  • Names and contact details of everyone involved in the incident such as third parties, passengers and witnesses.
  • All details about the incident such as registration numbers for all vehicles involved and addresses of any property damaged

It’s vital that you let your insurer know about an incident within 24 hours, even if it’s not your fault. Failure to do this could result in a rejected claim.

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Frequently asked questions


*Disclaimer: Please take reasonable care to answer all the questions honestly and to the best of your knowledge. If you don’t answer the questions correctly, your policy may be cancelled, or your claim rejected or not fully paid.

The offers compared on this page are chosen from a range of products finder.com has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms ‘Best’, ‘Top’, ‘Cheap’ including variations, are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your personal financial circumstances when comparing products.

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