Approval for any credit card will depend on your status. The APR shown represents the interest rate offered to most successful applicants. Depending on your personal circumstances the APR you're offered may be higher, or you may not be offered credit at all. Fees and rates are subject to change without notice. It's always wise to check the terms of any deal before you borrow.
Capital on Tap Business Credit Card review
Challenger Capital on Tap aims to help small businesses to thrive. Its business Visa card offers credit facilities of up to 50,000 and no charges on FX and ATM transactions.
Finder rating: ★★★★★
Doing its job: 5/5
In a nutshell:
Foreign transaction charge
Up to 56 days
Interest-free each billing period
|Issuer||Capital on Tap|
|Purchases interest-free period||Up to 56 days|
|Min credit limit||£1,000|
|Max credit limit||Subject to status: £50,000|
|Additional cards available||10 (standard card), 20 (rewards card)|
|Incentive||Upgrade to Capital on Tap Business Rewards Card for £99 pa to earn 1 point for every £1 spent. 1 point can be redeemed for either 1 Avios or 1p in cashback. 10,000 bonus points when £5,000 spent in first 3 months. Up to 20 free supplementary cards available.|
What's in this review?
- What is Capital on Tap?
- Compare Capital on Tap credit cards
- Capital on Tap credit card options
- How does it work?
- Am I eligible for a Capital on Tap card?
- Repayment options
- Businesses affected by coronavirus
- Disputing transactions impacted by coronavirus
- Capital on Tap customer reviews
- What are the pros and cons?
- Frequently asked questions
What is Capital on Tap?
Capital on Tap is a digital lender that offers credit cards and loans of up to £50,000 to businesses all over the UK. It isn’t a bank, but it holds a regular licence that’s restricted to business lending and is authorised by the Financial Conduct Authority.
It was founded in 2012 and has had more than 100,000 business customers across the UK since its inception, providing more than £1.5 billion to help companies grow.
Compare Capital on Tap credit cards
Capital on Tap credit card options
You can choose between the Business Credit Card and the Business Rewards Credit Card. The standard option comes without any monthly or yearly fees, but unfortunately doesn’t allow you to earn any cashback or Avios points on your business spending. The Business Rewards Card costs £99 per year.
How does it work?
Am I eligible for a Capital on Tap card?
You are eligible for a Capital on Tap Business Card if you meet the following criteria:
When it comes to repayments, you can make manual repayments online or over the phone (020 8962 7400), or alternatively set up a direct debit. A direct debit is a great idea because it protects you from forgetting to make a repayment and either damaging your credit score, getting hit with a penalty fee or losing any promotional rates as a result. You can arrange a direct debit for repayments when you apply for the credit card. The table below shows the options available.
Choose from the following direct debit options for your monthly repayments:
|Minimum amount||Fixed amount||Fixed percentage||Full amount|
Businesses affected by coronavirus
Capital on Tap have a few options available to businesses negatively affected by coronavirus:
- Reducing upcoming repayments to 3% of outstanding balance for up to three months. This can be done through the company’s online portal and is available to customers with up-to-date accounts and an active direct debit mandate.
- Set up a repayment plan. If your account is already in arrears and you don’t currently have an arrangement in place with Capital on tap, you can set up a payment plan through the online portal. This will allow you to get your account back up to speed at a pace that you can afford.
- Latest government support information. Capital on Tap have a page on their website listing the latest information about support offered to businesses by the government and other institutions. This includes information specific to Northern Ireland, Scotland and Wales and links to the NHS site and the latest travel advice.
Customers who think they will still be unable to make payments are advised not to cancel direct debit arrangements, but to contact Capital on Tap to discuss their situation.
Disputing transactions impacted by coronavirus
If you made a purchase that has been affected by the coronavirus pandemic – for example, for travel or an event – Capital on Tap might be able to recover the funds by raising a dispute if one or both of the following is true:
- The Merchant is unable to provide you with the goods/services for which you have paid with your Capital on Tap card
- The Merchant is unwilling to assist you and/or refused to issue a refund
Capital on Tap will dispute the transaction, but the outcome will depend on a number of factors, like when the trip or event was cancelled, and the evidence you are able to provide.
If you believe you have grounds to request a transaction dispute, you should contact the Capital on Tap Disputes Team at email@example.com.
You will need to provide the following documents (copies only, where applicable):
- Transaction details
- The date of the transaction
- The name of the merchant
- The amount(s) paid
- Original invoices/receipts/e-mails/booking confirmations/etc.
- How much you are disputing (full or partial amounts)
- A detailed description of what was purchased (for example, flights only, flights and accommodation, activities, etc.)
- An explanation as to why you feel you have grounds to dispute the transaction(s)
- Any other evidence you believe supports your dispute
Capital on Tap customer reviews
On Trustpilot, Capital on Tap has 4.5 out of 5 stars and a rating of Excellent, based on over 6,000 reviews. On Google, the company has 4.4 out of 5 stars, based on more than 550 reviews.
Most customers praise the service’s ease of use, the usefulness of the product and the helpful staff. Those with less favourable views cite issues with customer service, hidden charges and technical glitches as the reasons for their negative feedback.
Reviews for the Capital on Tap app are mostly positive as well. On the App Store, the app has 3.5 out 5 stars, based on more than 25 reviews, and on Google Play it has 4 out of 5 stars, based on more than 40 reviews.
What are the pros and cons?
- Fast and straightforward application process, with a same-day decision.
- You can get multiple cards for free and set a different spending limit on each of them.
- No commission on non-sterling transactions.
- Different credit card options available, with or without annual fee.
- Credit card cashback is a premium feature.
- Capital on Tap is only a lender, so you’ll need another bank for the rest of your financial needs.
If you need an injection of funds for your business, Capital on Tap is a great option, as it provides you with several cards at no extra cost and has no commission on foreign transactions.
The eligibility criteria is fair and you get a same-day decision.
Like with any financial decision, make sure you can afford the repayments, as failing to keep up with them can put your business at risk.
Keep in mind that Capital on Tap is a lender, not a bank, so you will need a valid business account to support the different financial needs of your business.
Frequently asked questions