Cancel your TV licence the easy way: A how-to guide

Free your TV with these simple steps

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At well over £100 a year, a TV licence can be a real burden, especially if you barely watch the TV you’re paying for! With more and more online watching available, people are switching to licence free TV every day. Watch out though, a TV licence is a legal requirement for everyone who watches any live TV or BBC iPlayer, so only follow these steps if you’re giving those up for good.

  1. If you pay by direct debit you’ll have to use’s ‘contact us’ form, and let them know why you’re canceling and what your address is. Make sure you also cancel your direct debit with your bank.
  2. If you use a TV licence payment card you should call the payment card inquiries line at 0300 555 0286 between 08:30 and 6:30 Monday to Friday or 08:30 and 13:00 on Saturday.
  3. If you pay all in one go you should call the inquiries line for all in one customers at 0300 790 0368 between 08:30 and 6:30 Monday to Friday or 08:30 and 13:00 on Saturday.
  4. Request a refund. If you have at least one full month left on your TV licence and want to apply for a refund, you’ll have to fill out a short form which you can get here. They may ask you to provide evidence of your not using your TV anymore. They will also work out the amount of refund you are eligible for.

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