Find out more about TalkTalk’s broadband packages with our useful guide.
TalkTalk is well known for being one of the UK’s leading broadband and home phone providers. It offers competitively priced standard and fibre broadband packages, along with home phone bundles. TalkTalk has also expanded to offer on-demand TV, including Sky channels and Netflix. Through TalkTalk Mobile, customers can also benefit from exclusive mobile SIM deals.
Currently, TalkTalk’s broadband deals are all about value and flexibility. You can choose the length of your fixed price period, and pick and mix TV services to build your ideal entertainment bundle.
Check the table below to see some of TalkTalk’s current offers.
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*Average speeds are based on speed available to at least 50% of customers at peak time (8-10pm). Speeds vary according to factors like location, and the speed you receive may differ from the figure in our comparison. Most providers will give a customised estimate based on your address.
What is 'line rental'?
When shopping around for broadband deals, it’s easy to be drawn in by an eye-catching “£9.99 a month” deal. What these deals might be failing to mention is something called “line rental”.Broadband generally needs a phone line to connect to the internet. BT owns the country’s phone line network, and charges other providers to use the lines. This cost is passed on to the customers and is called “line rental”.
TalkTalk customer service
TalkTalk has a live chat facility, open everyday between 8am and 10pm.
TalkTalk customers can call free (from a TalkTalk phone) on 0345 172 0088, with customer services available between 8am and 8pm, and tech support available 24/7 every day.
What add-ons come included with TalkTalk’s broadband packages?
- Line rental.
- Unlimited usage. Stream and download as much as you like.
- Free router. All of TalkTalk’s broadband packages come with TalkTalk’s latest “Super Router”.
- Access to TalkTalk TV. A whole host of entertainment, from blockbusters to live sports. Buy or rent what you want to watch.
- Call privacy features. Including caller display, anonymous caller reject and last caller barring.
- Online security features. HomeSafe lets you control what your family has access to and when.
Does TalkTalk offer any broadband bundles?
TalkTalk currently offer a range of broadband bundles which can include home phone and entertainment deals. Mobile deals aren’t included in the bundles, but once you buy broadband you can then benefit from better Mobile SIM prices.
Pros and cons
- Well priced plans. customers have access to three speeds, each at a competitive price.
- Short call waiting times. In Ofcom’s recent report, TalkTalk was quickest at answering its landline and broadband customers’ calls, taking just 47 seconds on average.
- Longer contracts. You’ll have to sign-up for 18 months or more to get the best prices.
Latest broadband headlines
UK homes to receive faster broadband connections
Government to announce switch-off date of older and slower system. Read more…
British broadband is the eighth cheapest in Europe
UK in top fifth of countries for fastest broadband. Read more…
BT and Openreach in row over dark fibre access
Ofcom want to boost competition and bring down prices for consumers. Read more…
UK broadband complaints hold steady: Ofcom
BT and TalkTalk drew the highest number of complaints. Read more…