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Roadside assistance
New car protection
Accident forgiveness
States served | Colorado, Illinois, Iowa, Michigan, Texas |
---|---|
Claims methods | online, phone |
Payment schedule |
Depends on provider |
Cargo coverage | |
Non-owner coverage | |
Lifetime repairs guarantee |
Depends on provider |
Bundling discount | Depends on provider |
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Anti-theft device discount | Depends on provider |
Paid in full discount | Depends on provider |
Safety device discount | Depends on provider |
Other discounts |
Review by
Sarah George is a writer at Finder who unravels complicated topics about insurance, business and finance. She's been wordsmithing for nearly five years, after earning an English education degree. Her insurance know-how has been featured on CarInsurance.com. You can usually find Sarah sipping hot tea and talking through movie plots in her downtime.
TrueNorth specializes in lowering risk for businesses and providing commercial insurance, especially for transportation companies or owner-operator truckers. After getting a quote, find out how this company stacks up to other commercial insurers for the best protection.
TrueNorth provides a variety of policies for both businesses and individuals, but the company’s specialty is business insurance. Business products it offers:
You can also get personal policies and services, like:
The company has 25 years of experience helping the transportation industry, which makes up over 40% of its business. But TrueNorth covers several types of businesses, including:
TrueNorth doesn’t provide information about their insurance partners. That leaves customers relying solely on agents to find the best coverage for them, a possible problem for customers who like a bit more control.
TrueNorth needs more customer ratings to make a solid decision on the experience you’ll receive. Of the reviews we found on social sites, customers gave mixed reviews for customer service.
Multiple customers praised TrueNorth on Google for its knowledgeable customer service and helpful policies, like its owner-operator insurance. However, others had trouble with slow service, unreturned phone calls and billing issues.
Google had a high overall rating of 4 out of 5 stars. Facebook saw a handful of five-star reviews for the overall company, but customers left no comments for context.
The company does have an A+ rating with the Better Business Bureau (BBB), although no customer reviews. Social sites can give you a peek at TrueNorth’s service, but clear reviews with the BBB, Trustpilot or another reputable site would give more authority and reliability.
Here’s four ways to get in touch with TrueNorth’s corporate headquarters or local offices: