TicketCity discount codes

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Save money on tickets to hot sporting events, concerts and live theater.

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Cancellation, refund and change policies

All TicketCity sales are final. Purchases can't be returned or exchanged.

However, if an event is canceled, TicketCity offers refunds. Report the canceled event to its customer service team ASAP, and you should get your money back within 10 days.

Is TicketCity legit?

Yes — TicketCity is a legitimate marketplace where you can purchase tickets to sport events, concerts and live theater. It was founded in 1990 and has served over a million customers since then. TicketCity guarantees that your tickets will be valid and delivered in time for the event — otherwise, it'll offer you similar tickets at greater or lesser value or a full refund.

TicketCity has been accredited by the BBB since 1996, where it holds an A+ rating. Still, 17 customer reviews on the BBB site average out to just one star. Unhappy customers report mistakes with their order. On the other hand, TicketCity has a 4 out of 5-star "Great" rating on TrustPilot compiled from 10,900+ reviews. On the TrustPilot page, TicketCity has responded to most customer complaints.

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Traveling during COVID-19
The CDC continues to advise caution when traveling within or outside the US, though it no longer requires self-quarantine or a COVID-19 test for fully vaccinated travelers as of April 2021. It recommends that you delay travel if you are not fully vaccinated to protect yourself and your family from getting or spreading the virus.

When traveling, follow safety measures that include wearing a mask in public, social distancing and washing your hands. If you are diagnosed with, have symptoms of or are waiting for COVID-19 test results — or are otherwise at risk of illness — do not attend gatherings or travel for 14 days.

Frequently asked questions

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