Reservation cancellation, refund and change policies
Reservations can be cancelled for a full refund at least 48 hours before the pickup date. But no refunds will be given for cancellations made within 48 hours of pickup.
If needed, you can make the first change to your reservation without penalty, as long as it's 48 hours before pickup. Any additional changes will incur a $16 service fee. If you request to change a reservation within 48 hours of pickup, Suntransfers.com reserves the right to cancel the contract.
What happens to my Suntransfers.com reservation if my flight is delayed?
If your flight is delayed, don't worry — Suntransfers.com will reschedule your transfer to the new arrival time, free of charge. And if it can't find an available vehicle to pick you up, you'll be refunded in full.
The best way to cancel your booking is by clicking My booking on the Suntransfers.com home page. You'll need your booking reference number and email address to log into your account. From there, you can cancel your booking.
Yes. If your route to or from the airport includes tolls, the fees will be covered in your fare.
Check to make sure the discount code is valid and applicable to the details of your reservation, including date, time and location. Contact suntransfers.com directly for help using a specific code.
Amy Stoltenberg writes about lifestyle and money for Finder, researching the best options for shopping, banking, insurance and authentic travel experiences. After studying writing and fashion at Savannah College of Art and Design, she worked designing apparel at a corporate behemoth before opting for a career with unlimited travel time. When her laptop’s closed, she can be found wandering the streets looking for happy hour and hole-in-the-wall eateries.
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