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Ticket cancellation, refund and change policies
Policies vary, depending on the type of ticket you purchase. Read the Ticket conditions before checking out to understand the risk upfront. You can usually choose between these ticket types:
Light. No cancellations or changes are allowed.
Standard. No cancellations are allowed, but you can modify your ticket for an extra fee.
Flex. You can modify your ticket without penalty, and you can cancel if needed for an extra fee.
Most tickets can be cancelled within 24 hours of purchase without penalty, regardless of ticket type.
When's the next sale?
You'll likely find the best KLM sales and discount codes around Black Friday and Cyber Monday. But if your destination is flexible, you can find the lowest rates on its Deals page all year round.
Traveling during COVID-19
The CDC continues to advise caution when traveling within or outside the US, though it no longer requires self-quarantine or a COVID-19 test for fully vaccinated travelers as of April 2021. It recommends that you delay travel if you are not fully vaccinated to protect yourself and your family from getting or spreading the virus.
When traveling, follow safety measures that include wearing a mask in public, social distancing and washing your hands. If you are diagnosed with, have symptoms of or are waiting for COVID-19 test results — or are otherwise at risk of illness — do not attend gatherings or travel for 14 days.
Not really. KLM doesn't have its own branded rewards program, but it does have Flying Blue, a group of tiered American Express credit cards that let you earn miles and perks with every purchase.
Check to make sure it's valid and applicable to the details of your reservation, including departure and arrival locations and dates. Contact KLM directly for help using a specific code.
Amy Stoltenberg is a staff writer covering all things travel, shopping and lifestyle. After earning a BA at Savannah College of Art and Design, she worked as technical designer in corporate fashion before opting for a career with unlimited travel time. When her laptop's closed, you can find her wandering around Los Angeles looking for hole-in-the-wall eateries and plotting her way to all 50 states (she's currently at 28).
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