Best deal: If we are more than 5 minutes late, your next ride is free, up to $75 | Finder

Groundlink promo codes

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Best deal: If we are more than 5 minutes late, your next ride is free, up to $75

Groundlink Groundlink

If we are more than 5 minutes late, your next ride is free, up to $75

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What is Groundlink?

A black car service that employs its own fleet of vehicles along with professionally-trained drivers. You can schedule rides ahead of time — or on-demand in select cities.

Depending on availability, you can usually order a ride in one of the following categories:
  • Economy.Toyota Camry, Honda Accord or similar — up to three passengers.
  • Standard.Lincoln MKT, Chrysler 300 or similar — up to three passengers.
  • SUV.Chevrolet Suburban, Cadillac Escalade or similar — up to six passengers.
  • Executive.Cadillac XTS, Mercedes E-Class or similar — up to 3 passengers.
  • Premium.Mercedes S-Class, BMW 7-Series or similar — up to 3 passengers.
  • Van.Mercedes Sprinter or similar — up to 10 passengers.
  • Minibus.Ford Grech or similar — 24 to 37 passengers.
  • Motor Coach.Van Hool or similar — 36 to 56 passengers.

Its on-demand Ride Now service is available in the following areas:
  • Boston — BOS
  • Chicago — ORD and MDW
  • Dallas/Ft. Worth — DFW
  • Houston — HOU and IAH
  • Newark, New Jersey — EWR
  • New York — JFK and LGA

Cancellation, refund and change policies

Policies vary, depending on pickup location and vehicle type. For its on-demand Ride Now service, you can cancel free within five minutes of booking a reservation. Otherwise, you'll pay a $12 fee. For pre-scheduled Groundlink bookings in the US, you can generally cancel at any time at least 90 minutes before pickup, free of charge — except in NYC. Cancel at any time at least 30 minutes before pickup in the city, or at least 60 minutes before pickup in the surrounding boroughs.
Read the terms and conditions before confirming your Groundlink reservation to understand what cancellation fees might apply.
Traveling during COVID-19
The CDC advises postponing travel to protect yourself and your family from getting or spreading COVID-19. If you plan to travel during the pandemic, monitor the risk assessment levels for your destination when planning your trip, before departure and on arrival. Follow safety measures that include wearing a mask in public, social distancing and washing your hands. If you are diagnosed with, have symptoms of or are waiting for test results for COVID-19 — or are otherwise at risk of illness — do not attend gatherings or travel for 14 days.

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