Save big on your next purchase with one of these 1 Getaround Supply coupons, promo codes, and special offers.
For owners:
Getaround cancellation and refund policies
Getaround's cancellation fees are different for renters and drivers. Here's what you need to know:
Cancellation fees for renters.Cancel free of charge during a one-hour grace period after booking. You can also cancel penalty-free any time at least 24 hours before the reservation's start time. If you cancel less than 24 hours before the reservation's start time, you'll get a 50% refund.
Cancellation fees for owners.You can cancel penalty-free more than 24 hours ahead of the reservation's start time. If you cancel less than 24 hours — but more than one hour — before the reservation's start time, you'll pay $25. Cancel less than one hour before the reservation's start time and pay $50.
If you don't give any advance notice and the car isn't available for the renter, you'll be charged a $100 fee.
How do I change a Getaround reservation?
As a renter, you'll have to cancel the reservation first, then create a new reservation. If you want to extend your Getaround reservation, you can do this through the app.
Traveling during COVID-19
The CDC advises postponing travel to protect yourself and your family from getting or spreading COVID-19. If you plan to travel during the pandemic, monitor the risk assessment levels for your destination when planning your trip, before departure and on arrival. Follow safety measures that include wearing a mask in public, social distancing and washing your hands. If you are diagnosed with, have symptoms of or are waiting for test results for COVID-19 — or are otherwise at risk of illness — do not attend gatherings or travel for 14 days.
Available select dates in cities like San Diego, Chicago, Seattle, Toronto, Washington, Miami, Boston, Honolulu, San Antonio, Cancun, Las Vegas and San Juan. T&Cs apply.
No. Renters are not allowed to smoke in Getaround car rentals, and owners are required to ensure their car is smoke-free.
Getaround's 30-day free trial is for owners, not renters, and has to do with its Getaround Connect technology. Getaround Connect is the hardware that lets users locate and unlock the car, hassle-free. When you register your car with Getaround, it'll install the hardware and you'll have 30 days to rent your car without paying a fee.
You can cancel any time within 30 days, and Getaround will remove the Connect hardware at no charge. At the end of that 30 days, you'll be charged a one-time $99 installation fee to cover Connect and a $20 monthly subscription fee so users can continue to rent your car.
Check to make sure it's valid and applicable to the details of your booking, including date and location. Contact Getaround directly for help using a specific code.
Amy Stoltenberg writes about lifestyle and money for Finder, researching the best options for shopping, banking, insurance and authentic travel experiences. After studying writing and fashion at Savannah College of Art and Design, she worked as a technical designer before opting for a career with unlimited travel time. She lives in Los Angeles. When her laptop's closed, you can find her wandering the streets looking for hole-in-the-wall eateries and daydreaming about her next great adventure.
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