Get the best discounts on hop-on hop-off bus tours in over 100 cities worldwide
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Cancellation, refund and change policies
After your City Sightseeing order has been confirmed, refunds and exchanges are generally not allowed. If extenuating circumstances prevent you from taking the tour, you can request a refund. City Sightseeing may approve it — minus a 15% administrative fee.
City Sightseeing's terms of sale also state that it will also consider a refund "if we have not performed the services with reasonable care and skill, or the services do not correspond with the information we have given you about them." So if you're unhappy with the experience, it's worth contacting customer service to inquire about getting your money back.
How do City Sightseeing's tours work?
City Sightseeing's tours are hop-on, hop-off tours. So you can feel free to get off and explore at any time, catching a later bus when you're ready to move on. Your ticket is good for the entire route during the valid ticket period. Along the way, there'll be either a live guide or recorded audio pointing out key sites and landmarks.
Most tours start around 10 a.m. and end around 6 p.m. local time. But this can vary by season and city, so check each location's specific tour page to confirm.
San Diego: Pay for a day and get the rest of 2020 plus all of 2021 free!
The SeaWorld San Diego Fun Card gives you full access to the rest of 2020 as well as all of next year, 2021 - including special events like Spooktacular, Christmas Celebration and other seasonal events. T&Cs apply.
New York City tickets, attractions and tours form $7.50
Book Broadway tickets, skip-the-line and pre-purchase entry to the 9/11 Museum, Top of the Tock, Statue of Liberty, MoMA, Museum of Natural History, Guggenheim and cheap airport transfers.
You can catch a City Sightseeing tour in the following US destinations:
Hollywood - Los Angeles
Las Vegas
Miami
Nashville
Natchez, Mississippi
New Orleans
New York
Orlando
Philadelphia
San Antonio
San Francisco
Seattle
Washington DC
Exact times vary, depending on the city and traffic conditions, but in general you can expect buses to come by every 30 minutes. Check the information on each city's tour page for more details.
Check to make sure it's valid and applicable to the details of your purchase, including location and travel dates. Contact City Sightseeing directly for help using a specific code.
Amy Stoltenberg writes about lifestyle and money for Finder, researching the best options for shopping, banking, insurance and authentic travel experiences. After studying writing and fashion at Savannah College of Art and Design, she worked designing apparel at a corporate behemoth before opting for a career with unlimited travel time. When her laptop’s closed, she can be found wandering the streets looking for happy hour and hole-in-the-wall eateries.
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