Mastering the art of working out at home.
If you don’t love the gym, you’re not alone — a lot of people get anxious walking into a room full of weights and bodybuilders. Total Gym can help optimize your personal fitness by creating a space in your home where you can get your workout in without the audience.
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What can I buy at Total Gym?
Total Gym sells home exercise equipment. Its focus is on its signature Total Gym equipment, a uniquely designed machine that makes getting in shape a breeze. Total Gym also sells a variety of accessories for its machines.
Four main models are offered. Compare important features of Total Gym machines to decide which one is right for you:
|Model||Levels of resistance||Number of possible exercises||Maximum weight capacity|
|Total Gym Supreme||12||60||275 lbs|
|Total Gym XLS||6||80||400 lbs|
|Total Gym FIT||12||85||450 lbs|
|Total Gym GTS||22||200||650 lbs|
How do I use my Total Gym promo code?
Click on the promo code you’d like to use above. You’ll be redirected to the Total Gym website and your code should then be automatically applied.
Why is my code not working?
If the site doesn’t accept your discount, your promo code could be expired, not available in your country or case-sensitive.
If you have questions about your promo code, contact Total Gym directly.
Shipping, delivery and payments
Can I get free delivery?
Yes. Unless you live in Alaska or Hawaii, free standard delivery is offered with the purchase of your Total Gym machine. Your order must come to $175 or more, and Total Gym GTS machines are excluded and do not qualify for free shipping.
Orders over $175 ship free from Total Gym. But if you order something smaller from the Total Gym website, your shipping costs will be calculated by your purchase total:
|Order amount||Shipping and handling fee (USA)||Shipping and handling fee (Canada)|
How can I track my order?
Once your order has shipped, you should receive a shipping confirmation email. Click the link in the email to track your delivery. Please keep in mind that it could take several days for tracking information to appear, even after your order has shipped.
Pay for your Total Gym order in full or choose to pay in increments using a payment plan. Payment plan options are subject to credit approval. Total Gym accepts Visa, Mastercard, American Express and Discover credit cards.
What is Total Gym’s return policy?
Trial payment customers have 30 days to return their equipment for a refund. Customers who pay in full have 60 days to make their return. All return costs are the responsibility of the customer.
Are Total Gym returns free?
No. Unfortunately, you’ll be responsible for paying the cost of return shipping. And with heavy equipment to send back, that could be quite pricey. No matter why you’re dissatisfied, Total Gym is very clear that the customer is responsible for any and all return shipping costs.
How do I return items to Total Gym?
Call 800-501-4621 to speak with a customer service agent. The agent will give you further instructions regarding how to return your equipment.
You have 30 days to call customer service from the time your order is delivered if you have chosen to make payments. Customers who pay in full have 60 days to return their equipment.
When’s the next Total Gym sale?
Watch out for sales on Total Gym equipment around holidays like Black Friday, Christmas and Labor Day. Sign up for our finder.com deals email to be the first to know about savings on Total Gym. Or use one of our promo codes to save on your purchase today. You don’t have to wait to get a great deal.
What sets this brand apart?
Total Gym is one of the only fitness brands formerly endorsed by Chuck Norris, so it tends to pique some interest. We appreciate that Total Gym offers a full two month period for customers to change their minds as long as they pay in full. And with 60 different exercises to try on the most basic version of the equipment, we don’t think you’ll be bored with your workout anytime soon.
What do customers say about Total Gym?
Most customers are satisfied with their new Total Gym equipment and the customer service they received. However, there are a few common complaints about Total Gym floating around the Internet. Many users don’t like how bulky the equipment is, saying that it’s difficult to fold down and store.
Fitness enthusiasts also had complaints about the consistency of the exercise, claiming that the Total Gym’s pulley and cable system doesn’t provide the same reliability as free weights.
What is Total Gym’s history?
The first Total Gym was developed by bodybuilder Tom Campanaro in 1974. The company believed in “functional exercise.” What does that mean, exactly? Basically, Total Gym’s mission was to replicate motions that humans already do in everyday life for ideal toning and strengthening.
Total Gym is perhaps most famous for its late ’90s infomercial series featuring Chuck Norris. It continues to operate today, although its design and concept has changed minimally since then.
What about social media?
Add some fitspo to your feed with Total Gym. You can connect with this company on all your favorite social media networks. The company’s social accounts are a great place to get inspired and read other users’ success stories.
How can I contact customer support?
Need help? Call Total Gym at 800-501-4621. If you have a retail or QVC model, call 800-303-7896. Customer service representatives are available from 8:30 a.m. until 5:30 p.m. ET, Monday through Thursday. You can also send an email using the form on the Total Gym site or mail correspondence to:
Total Gym Fitness, LLC
835 Springdale Dr
Exton, PA 19341
Why should I shop at Total Gym?
- Equipment for all sizes. Total Gym machines can accommodate users weighing up to 650 pounds.
- Free shipping. Most orders of $175+ ship free.
- Free shipping exceptions. The Total Gym GTS does not qualify for free delivery.
- No free returns. You’ll be stuck paying the cost of return shipping.
With dozens of exercises to try, Total Gym can help get you toned from top to bottom. While Total Gym does offer free shipping, unfortunately it does not offer free returns. For that reason, we’d recommend only ordering Total Gym equipment if you’re fairly certain you want to keep it — return shipping costs could be enormous for an item this heavy.