Whatever your style or budget, The Walking Company has a footwear option to pamper your feet.
What can I buy at The Walking Company?
The Walking Company provides a large selection of super comfortable shoes, plus socks and shoe accessories like polishes and waterproofers. It offers footwear for men and women, and choices are available from many top brands, including:
- Drew Shoes
- Finn Comfort
- Kenneth Cole
- National Comfort
- New Balance
- Rockport Cobb Hill
- Sierra West
- Spring Step
- Tara M.
- The Walking Company
- TRAQ by Alegria
- Umberto Raffini
- Walking Cradles
How do I use my coupon code?
1. Shop The Walking Company’s website and add the shoes you’d like to buy to your cart.
2. You’ll be automatically redirected to the page where you will enter your promo code.
3. Enter your code in the box, then select Apply Promo Code.
4. Make sure your total is properly adjusted before you finish checking out.
Why is my code not working?
If the site doesn’t accept your discount, your promo code could be expired, not available in your country or case-sensitive.
If you have questions about your promo code, contact The Walking Company directly.
Shipping, delivery and payments
How can I get free delivery?
Orders of $100 or more ship for free. You’ll have to pay for shipping if your order totals less than $100, unless you’re a rewards member.
The Walking Company rewards members receive free standard shipping with every order. Unfortunately, standard shipping isn’t available for customers in Alaska or Hawaii.
Standard shipping is included with orders of $100 or more. If you want your items faster or you don’t spend $100, shipping charges will apply:
|Orders under $100||Orders of $100 or more|
|Standard shipping (3–8 business days)||$8.95||Free|
|2nd business day||$15||$10|
Alaska and Hawaii have separate shipping rates:
|Orders under $100||Orders of $100 or more|
|Standard shipping (3–8 business days)||Not available||Not available|
|2nd business day||$25||$20|
How can I track my order?
Once your order has shipped, The Walking Company will send you an email. Click the tracking link in the email to see your order’s progress. Keep in mind that tracking information can take several days to appear, even after your order has been shipped.
Pay for your Walking Company order using a major credit card or PayPal. PayPal is not accepted for international orders.
What is the The Walking Company’s return policy?
You may return your purchase within 30 days of receiving your order. Items must be in good condition and include the original box and packaging. There are no returns on final clearance merchandise.
Are The Walking Company returns free?
No. Unfortunately, you’ll need to pay for tracked and insured shipping for your return. You may return your shoes for free to a local Walking Company store.
Can I exchange for a different color or size?
Yes. Follow the instructions included with your order to exchange via mail. Or simply go to a local The Walking Company store to make an exchange in person.
How do I return items to The Walking Company?
To return your items via mail, follow the instructions enclosed with your order. Alternatively, you may return your items to a local store. Bring either a packing, copy of your shipping confirmation email or your store receipt along with your ID and the credit card used.
When’s the next The Walking Company sale?
Sign up for emails from The Walking Company to hear first about its discounts. If you can’t wait to save, try using one of our promo codes. Typical offers range from 25% off coupons to free shipping.
And don’t forget to sign up for our email deals newsletter to get the best discounts sent right to your inbox.
What sets this brand apart?
Few other stores allow you to shop such a wide selection of brands in a single location. Browse all the top shoe brands from Birkenstock to Dansko and everything in between. Don’t forget to take advantage of free shipping with orders of $100 or more.
What do customers say about The Walking Company?
There are a lot of less-than-happy customers talking about The Walking Company’s customer service online. Many reviews center around a very significant problem: Customers ordered shoes that they never received. These people reported that The Walking Company was less than helpful when they were contacted.
How can I contact customer support?
Get in touch with The Walking Company’s customer support team by calling 800-642-9265. Agents are available to assist you from 8 a.m. to midnight ET on weekdays.
On weekends, customer service representatives can help you from 9 a.m. to 9 p.m. ET. You may also send an email to email@example.com.
Why should I shop at The Walking Company?
These plus and minus points make all the difference.
- Free shipping. Orders of $100+ ship free
- Comfortable shoes. Walk without pain in shoes that embrace your feet
- No kids shoes. The Walking Company only offers shoes for men and women
- Negative online reviews. Many former customers are unhappy with the service received
Although it isn’t a discount store and there are some problems with customer service, The Walking Company offers reasonable prices on high-quality shoes.
Frequently asked questions
Will The Walking Company price-match?
Yes. If you find the shoes you bought for less within 15 days, The Walking Company will match the price and give you store credit for the difference.
What’s the deal on gift wrapping?
For a $5 fee, The Walking Company will wrap your gift in premium-quality paper.
How much does international shipping cost?
Email firstname.lastname@example.org or call 800-642-9265 for international shipping rates.