StubHub calls itself the world’s largest ticket marketplace, providing access to millions of events across the globe. Owned by eBay, it uses advanced algorithms that help you buy the best seats in the house and helps you sell unwanted tickets to a broad market of people who can enjoy them.
Popular Stubhub coupon codes
|Last checked||Code description||Code|
|25 Jul 2019||Tickets to upcoming shows at the Hollywood Bowl Los Angeles||********|
|4 May 2019||Buy a festival ticket and get 15% off your next concert ticket order||********|
|19 Mar 2019||The ultimate gift: Purchase a gift card today starting at $25||********|
What can I buy at StubHub?
- Event tickets. Search for tickets to a specific event, or browse thousands of upcoming concerts, plays, sports, comedy shows and other events in your area.
How do I use my coupon code?
Why is my code not working?
Make sure you’re signed in to your StubHub account at checkout to use your promo code. If you don’t have an account, create one for free before buying your tickets to get your discount.
If you’re still having trouble, check that the dates on your coupon are valid and that the tickets you’ve selected meet the promo requirements. Contact StubHub directly for help with a specific code.
Shipping, delivery and payments
Can I get free delivery?
Yes. If you purchase printable or mobile tickets or tickets for pickup at the venue, you typically won’t pay anything for shipping.
If you buy physical tickets, StubHub factors the cost of shipping in your order total.
In many cases, you won’t pay a dime for shipping, because tickets can be emailed to you, sent to your mobile device or picked up directly at the venue.
However, sometimes only physical tickets are available. If you purchase tickets for delivery by mail, you’ll pay a shipping fee on your order. The cost of shipping varies by delivery location.
How can I track my order?
Look for an email from StubHub confirming your order and updating you on when tickets are ready for download or placed in the mail. Or log in to your StubHub account to see the progress of your order.
StubHub accepts all major credit cards and PayPal.
StubHub guarantees that you’ll receive valid tickets in time for the event listed and issues a refund if the event is canceled and not rescheduled.
If there’s a problem with your order, StubHub promises to do everything possible to make it right.
What is StubHub’s refund policy?
Because StubHub is a marketplace that links third-party buyers and sellers, it doesn’t accept returns if you accidentally buy too many tickets or are no longer able to attend the event.
The company does offer a 100% FanProtect guarantee, however. It means that you’ll get your money back if you receive tickets that aren’t valid or are not for the dates and exact event as described. In the rare case this happens, StubHub works to find you comparable replacement tickets or issues you a full refund — the choice is yours.
Can I exchange my tickets?
No. But you can resell the tickets you bought and no longer need through StubHub.
How do I request a refund?
Call StubHub toll-free at 866-788-2482 to request a refund or replacement tickets.
When’s the next sale?
StubHub is a ticket marketplace, and so it can’t offer discounts on ticket prices that sellers set. But you might be able to snap up last-minute tickets that sellers have marked down.
When searching for tickets, sort your search by price to find the absolute best deal for that event.
What sets this brand apart?
StubHub has become a household name in ticket shopping, raking in some serious revenue. But the company is also dedicated to giving back, creating its own Rising Stars recognition program that supports grassroots nonprofits to provide opportunities for at-risk youth through sports, music and arts education.
What do people say about this brand?
While most ticket buyers say they’re pleased with their StubHub purchase, some were unaware their purchase was from a third-party buyer. A few report problems with receiving invalid tickets and calling several times before getting a replacement.
Some sellers say they’ve had issues with receiving their money in a timely manner after selling tickets.
What is StubHub’s history?
StubHub was founded in 2000 by Stanford Business School students Eric Baker and Jeff Fluhr. Within three years, the company had sold $60 million worth of tickets, then primarily to baseball games.
In 2006, Inc. magazine ranked StubHub No. 8 in its list of fastest-growing private companies in America. A year later, eBay purchased the company to the tune of $310 million.
Following this buyout, StubHub shifted its focus from baseball games to the music scene. In 2015, the company donated $1 million in musical instruments to schools across the US through the Mr. Holland’s Opus Foundation.
How can I contact customer support?
Get help in three ways:
- Call 866-788-2482 toll-free weekdays from 5 a.m. to 9 p.m. PT and weekends from 5 a.m. to 8 p.m. PT.
- Chat live with a representative online 24/7.
- Mail corporate at:
199 Fremont Street, Floor 4
San Francisco, CA 94105
What about social media?
Follow StubHub on Facebook, Twitter and Instagram to see photos and videos from the hottest events all over the globe. You’ll also see updates about its charity work in US schools across the country.
Why should I shop at StubHub?
- Wide range of tickets. Find millions of music, theater, sports and other events around the world.
- FanProtect guarantee. You’re guaranteed valid tickets on time — or your money back.
- Resell tickets. Have tickets you can’t use? Turn them into cash on StubHub.
- Processing fees. Expect fees to be tacked on to your order total.
If you’re on the hunt for the best price for a ticket to events just about anywhere, chances are good you’ll find what you’re looking for on StubHub.