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Stripe vs. PayPal Here

Two types of payment processors — one for online stores and another for mobile.

Stripe is a big name in the payment processing industry. And while PayPal is a popular service for accepting online payments, PayPal Here is for in-person transactions. Find out which service is best for your business.

How do Stripe and PayPal Here compare?

Which should I choose?

Choose Stripe if you have the technical skills to design a digital storefront.

Choose PayPal Here if you have a mobile or brick-and-mortar store.

Overview

A good option for online merchants with international customers.

A good option for venders that want an integrated point-of-sale (POS) system.

Products

  • Payment processing
  • POS software
  • POS hardware
  • Payment processing
  • POS software
  • POS hardware
  • Inventory tracking

Processing fees start at

2.9% + 30¢ per successful card charge

2.7% per transaction

Contract required?

No

No

Processing time

2 business days

Same day with a linked PayPal Business Debit Mastercard

High-risk merchants accepted?

No

Yes

Pros

  • 24/7 tech support. Get help 24 hours a day via chat, email and phone.
  • Software integration. Open-source plug-ins can help expand your website’s functionality using Stripe’s official API library and third-party plug-ins.
  • Multiple payment methods. In addition to all major debit and credit cards, Stripe accepts many digital wallets, like WeChat Pay, and local payment methods, like ACH debit.
  • Live support. Get help seven days a week by phone or email. No live chat option.
  • User-friendly software. Customers enjoy PayPal Here’s user-friendly ecosystem — from the POS system to the PayPal Here app.
  • Quick signup. Open an account and start accepting touch-free payments immediately. Your free reader will be shipped to you.

Cons

  • No point-of-sale (POS) software. Stripe’s card readers for in-person transactions don’t come equipped with any POS software. You’ll need to create your own using Stripe’s APIs and SDKs.
  • No PayPal. Although Stripe accepts a multitude of digital wallets, PayPal users won’t be able to check out.
  • Coding experience. It’s easy to get lost in Stripe’s developer tools if you’re not a developer. It also offers third-party prebuilt solutions, but you’ll need to individually delve into each integration.
  • No business extras. PayPal Here doesn’t come with many marketing extras like customer rewards programs or email campaign tools.
  • Limited integrations. PayPal only has a handful of HTML and API integrations available.
  • No online shopping cart. As a mobile and storefront payment processor, you’ll need another software for your online store. PayPal offers a few solutions, such as PayPal Checkout or PayPal Payments Pro.

Tools

  • Prevent fraud. Stripe Radar is built into Stripe and helps detect and block fraud.
  • Reporting. Tools to generate real-time reporting data. And you can sync your information with other accounting platforms like QuickBooks.
  • Manage your account. See bite-sized info, issue a refund and create billing plans right from your dashboard.
  • Handle disputes. Monitor and track disputes and submit evidence through Stripe.
  • Manage employee access. Authorize up to 1,000 employees’ roles and permissions to handle payments.
  • Calculate tax. Use your GPS location to calculate the local tax rate automatically.
  • Tip generator. Recommend tip amounts for service-based transactions.
  • Discounts. Create discounts and coupon codes for customers.
  • Reporting. Get analytics about your sales, sorted by filters, such as date or salesperson right from your app.

BBB letter rating" class="tooltip-format">

A+

B

Trustpilot rating

★★★★★

3.4/5

Based on 6,088 reviews

PayPal Here does not have a Trustpilot page

Reputation and customer reviews

Reviews for Stripe are mixed. While many customers applaud its seamless onboarding process, many negative reviews mention transaction holds, account terminations and payout delays, which are all common problems among third-party processors.

Most reviews from Google Play and the App store are positive. Customers appreciate PayPal’s quick transaction processing, while others complain about frustrating software login errors.

Support

  • Phone. Stripe doesn’t offer call-in customer service. From Stripe’s contact page, you can request a call 24 hours a day from the customer support team. A Stripe team member should be in touch within three to five minutes.
  • Email. General inquiries can be forwarded to info@stripe.com for a response within one business day.
  • Live chat. Stripe’s live chat is available 24/7.
  • Phone. Call 855-787-4340 weekdays from 9 a.m. to 8 p.m. and Saturdays from 10 a.m. to 2 p.m., ET.

Compare other payment processors

Name Product Monthly fees start at Processing fees start at Processing time High-risk merchants accepted?
Chase Merchant Services
Chase Merchant Services
None
2.6% + 10¢ per swiped credit card
Next day when you deposit into a Chase business checking account
No
Accept, process and deposit customer payments in your store, online or on-the-go.
Stax
Stax
$99/month
$0.08 + interchange per transaction
Next day for qualified businesses
No
Businesses that process more than $10,000 monthly can save with Stax's interchange+ pricing.
Square
Square
None
2.6% + 10¢
Next day
No
Square is a one-stop shop with both e-commerce and in-person solutions.
Helcim
Helcim
$20/month
1.92% + $0.08 per transaction
Two business days
No
Conveniently packaged into three service tiers for in-person and online sales.
Payline Data
Payline Data
$10/month
0.2% + interchange + $0.10 per transaction
Next day
Yes
Accepts high-risk merchants and offers discounted rates for nonprofits.
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Compare up to 4 providers

Bottom line

Stripe may be a good option for code-savvy online businesses. But PayPal might be a better option for in-person transactions since it doesn’t have an online shopping cart or checkout feature for websites.

Consider other payment processing options if you’re looking for a brick-and-mortar, mobile and digital storefront integrated payment processor.

Frequently asked questions

Can I view my PayPal Here reports online from my computer?

No. PayPal Here reporting is accessible on the app, but you’ll need to email the CSV file to yourself to view it on a computer.

How long do Stripe payouts take?

Payouts take two business days to arrive in your bank account once you’re set up in the US.

How do Stripe refunds work?

You can issue partial or full refunds at no charge. But the fees from the original purchase are not refundable.

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