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finder.com’s rating: 4.0 / 5.0
★★★★★
Car insurance with a personal touch sums up State Farm’s customer service model. Though you won’t find many specialized policies here, the necessities for your business vehicles are covered.
optional
Roadside assistance
Accident forgiveness
States served | All 50 states |
---|---|
Claims methods | online, phone |
Payment schedule |
6 months monthly |
Cargo coverage |
No info available |
Non-owner coverage | Yes |
Lifetime repairs guarantee |
No |
Review by
Katia Iervasi is a staff writer who hails from Australia and now calls New York home. Her writing and analysis has been featured on sites like Forbes, Best Company and Financial Advisor around the world. Armed with a BA in Communication and a journalistic eye for detail, she navigates insurance and finance topics for Finder, so you can splash your cash smartly (and be a pro when the subject pops up at dinner parties).
Looking for personalized customer service from a brand with financial stability? State Farm might just fit your business. You’ll have access to online claims support and rideshare coverage. However, you should take into account the company’s average claims satisfaction and possibly limited commercial policies.
State Farm is available 24/7 for questions and concerns.
State Farm outlines basic coverage and then provides industry-specific options within its business insurance packages. Here are some basic coverages the company offers:
State Farm provides insurance packages customized to your business. Packages feature commercial car coverage that fits your industry’s needs. A few of those features include:
State Farm is not accredited by the Better Business Bureau. However, it does maintain a high BBB rating of A+. The company also has a strong financial standing with A.M. Best, showcasing an A++ (Superior) rating, as of October 2020.
Its consumer ratings offer more well-rounded insight. Consumer Affairs reports a 3.9 of 5 rating based on over 1200 reviews last year. Also, JD Power gives an about average rating in its 2019 US Auto Claims Satisfaction Study.
Keep in mind that these ratings include reviews for how State Farm handles both its personal and commercial insurance, so your experience as a business customer may vary.
State Farm has agents available in all 50 states and Washington, DC. However, some coverage and availability will differ between states, which you can confirm with your local agent.
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Our insurance team analyzes car insurance providers to help you choose the best car insurance for you.
We rank insurers from one to five stars based on key factors including customer satisfaction, policy options, price, billing, claims, and support. We create these rankings to help you narrow down an insurance provider that best suits your budget and coverage needs.