If you like to stand out from the crowd, expand your shopping horizons at this online marketplace.
Ssense is an online marketplace for luxury fashion and independent designers. Buy small, but think big with collections from designers you’ve never heard of — but need to. Ever wish you knew Prada was cool before everyone else did? This is your chance to discover the next couture brand.
Ssense discount and coupon codes September 2018
What can I buy at Ssense?
No matter if you’re looking for luxury fashion or independent, small designers, Ssense has it all — with options for men, women and children. Most shoppers visit this site to browse through the quirky and unique brands and products to find the next-best thing.
Sort your search by men, women or children, and other basic categories like accessories, bags, clothing or shoes. From there you can choose a more specific category, like a dress or a clutch.
How do I use my coupon code?
Unfortunately, Ssense doesn’t offer promo code deals. You can still find great, in-season items on sale, but you might have to do a little digging. Ssense says its customers never need a coupon to take advantage of its perks like free shipping and top-notch customer service.
Ssense sizing guide: What size do I need?
Since Ssense carries clothes from hundreds of designers, there is no one magic sizing chart. However, Ssense wants to give you as much information as possible about the item you’re ordering and its sizing.
On its product page, you’ll see an size conversion chart to help you convert your size for its international designers. You’ll also see specific product measurements for that piece of clothing, such as the inseam or waist measurement. Finally, you’ll see the model’s measurements and what size they’re wearing.
All of this info can be accessed by clicking the View Size Chart link on the page of any item you’re looking at. If you still have questions about sizing, Ssense encourages you to call customer service at 877-637-6002.
Is Ssense plus-size friendly?
Although there might occasionally be something for curvier girls, Ssense is largely not the best place for larger women to shop. Most of its styles are made by designers who manufacture only a limited run of very small sizes. Plus-size girls looking to shop designer fashion could try Bloomingdale’s, Lord & Taylor or Nordstrom.
Shipping, delivery and payments
Can I get free delivery?
Good news! All Ssense orders ship free to the US. Express delivery is included with every order and ships your items in two to three business days. Wondering where your stuff is? You can always call customer service at 877-637-6002.
All Ssense orders to the US are delivered in two to three business days, for free. Though, Ssense doesn’t offer any overnight or priority shipping options. All orders are shipped with a tracking number for your peace of mind. You must order before 11 a.m. ET for your order to leave the warehouse the next morning.
How can I track my order?
You’ll receive a confirmation email from Ssense when your order has shipped. Click the link in the email to track your package. Tracking information is not available until one day after your order ships, so don’t panic if the information doesn’t show up right away.
Pay for your Ssense order on its secure website using Visa, Mastercard or PayPal. To pay with a different credit card like American Express, use your PayPal account.
What is Ssense’s return policy?
You can return your items within 14 days from when your item was delivered. But all tags, boxes, dust bags and other packaging must be included. Ssense won’t accept final sale or and items that have been washed or worn. If you decide to return intimate apparel and swimwear, it must have the hygienic protection strips in tact.
Are Ssense returns free?
Yes! Returns from the US and Canada are always free. Go to your account’s order history page to request and print a prepaid return label. You’ll also receive instructions on how exactly to return your item.
Can I exchange for a different color or size?
No, Ssense doesn’t process any exchanges. You can return your item for free and then reorder, if you’d like. But be aware there’s no guarantee the same item will still be available in the correct size or color.
How do I return items to Ssense?
Log in to your Ssense account and go to your order history. You’ll then be able to request and print a return shipping label and access specific directions on how to return your item. If you have any questions about the return process, call customer service at 877-637-6002, where agents are available to help you 24/7.
When’s the next Ssense sale?
Sites like Ssense that stock high-end designers don’t typically have sales as frequently as cheaper fashion retailers. You can browse the site’s selection to see if any great final sale deals are available. If there’s a sale, signing up for finder.com’s email newsletter is the best way to make sure you hear about it.
What sets this brand apart?
Ssense’s site is so much more minimalist than the rest of the Internet right now. It’s clean, beautiful and easy to navigate. Browsing the site feels like walking through an impeccably managed boutique. The customer experience is top-notch in every way, from the site experience to the complimentary shipping and returns. And the clothes are gorgeous too, of course.
What do people really say about this brand?
Ssense has largely positive reviews online. Its customers compliment it for its prompt shipping and great selection of designers. Most negative reviews are centered around Ssense’s purchase of the popular website Polyvore, which was discontinued after Ssense’s acquisition. For young millenials, Polyvore was the original Pinterest, except hyperfocused on fashion. There’s a bit of nostalgia for Polyvore and resentment at Ssense for shutting the beloved site down.
What is Ssense history?
Ssense is a Montreal-based business that’s been around since 2003. The founders of Ssense is three brothers: Rami, Bassel and Firas Atallah. It’s known for its curated collection of designer brands, and occasionally it produces original content or collaborations with designers. Ssense offers more than 400 fashion brands from around the world, whose diverse designers come from multiple backgrounds and geopolitical location.
The company recently purchased popular fashion website Polyvore, but chose to shut the site down. It has led to backlash from users who feel the intellectual content created on Polyvore should not have become the property of Ssense.
The site currently operates internationally across dozens of countries in English, French and Japanese.
How can I contact customer support?
Need to contact Ssense? Use the email form on its website by clicking Customer Care at the bottom of the homepage and then clicking Contact Us on the left-hand rail. You can also use the live chat feature on its website, if it’s active.
Need help right away? Call 877-637-6002 for more immediate assistance.
What about social media?
Ssense is active on four main social media platforms: Facebook, Twitter, YouTube and Instagram. Likes on its Facebook page is approaching a million, but is currently facing a lot of comment backlash from Polyvore users who are unhappy that Ssense purchased the site and Ssense is actively responding to its complaints. Its Instagram has more than 300K followers. The content posted on Facebook, Instagram and Twitter seems almost identical, so there’s probably no reason to follow all three — just pick your favorite.
Ssense also posts original artistic content and music on its YouTube channel. This social media profile is completely separate and different from the company’s online presence.
Why should I shop at Ssense?
- Free, fast delivery. Your items arrive in two to three days at no additional cost.
- Free returns. If it doesn’t work, send it back.
- Minimalist experience. The Ssense website is beautiful and easy to navigate.
- No guest checkout. You’ll have to create a free account to shop.
Depart from the common and the everyday and seek a luxury online shopping experience. Shopping on Ssense is more fun and relaxing than most websites, and it’s truly enjoyable to take in all the site’s beautiful designs. The minimalist layout makes it easy to lose yourself in the clothes.