Square Cash App investing review

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It offers commission-free trades, but few research tools.

In addition to its peer-to-peer payment services, Square’s Cash App is also equipped with an investing feature that allows users to buy and sell stocks and ETFs. But its limited account and security lineup mean experienced traders will likely need to look elsewhere.

  • Consider the Square Cash App if you’re new to investing and want commission-free access to stocks and ETFs.
  • Look elsewhere if you’re an experienced trader.

$0

Stock trade fee

$0

Minimum deposit to open

Details

Stock trade fee$0
Option trade feeN/A
Asset typesStocks
Account typesBrokerage
Minimum deposit to open$0

How does Cash App’s investing feature stack up to competitors?

Cash App’s investing feature offers commission-free stocks and exchange-traded funds (ETFs) through an approachable user interface. This combination of commission-free trades and beginner-friendly technology makes the Cash App suitable for trading newbies and puts its offerings on par with platforms like Robinhood and SoFi.

But the Cash App won’t be a practical fit for all investors — in particular, active traders may be frustrated. Not only does the Cash App lack the advanced charting tools of well-established platforms like Interactive Brokers and TD Ameritrade, it also doesn’t offer any investments outside stocks, ETFs and Bitcoin. Traders looking to trade on margin, swap derivatives or perform their own research will need to look elsewhere.

Pros and cons

Pros

  • Fractional shares. Purchase fractional shares for as little as $1.
  • Free trades. Swap commission-free stocks and ETFs.
  • Approachable interface. Navigate your portfolio and execute orders through a beginner-friendly user interface.

Cons

  • Limited account options. The Square Cash App only offers self-directed brokerage accounts.
  • Limited securities. You can only trade stocks, ETFs and Bitcoin from the Cash App.
  • Limited research tools. The Cash App is missing many of the research standards, including a stock screener, charting tools and market news.

How easy is it to use?

Many users report challenges verifying their identity during the application process, citing missing confirmation codes and delayed responses from customer support. After downloading the app from Google Play or the Apple App Store, expect to provide basic personal and financial information, like your residential address, employment status and Social Security number.

Verification issues aside, users report that the Cash App’s user interface and order execution are easy to navigate — especially for those new to trading.

What research does it provide?

In short: very little. Square makes no mention of research tools on its Cash App website and we didn’t uncover any references to the app’s research features when combing through customer feedback.

Pricing and fees

It’s tough to beat free, and that’s precisely what the investing arm of Square’s Cash App feature offers. There are no fees to sign up or maintain your account, and you can buy and sell stocks and ETFs with no commission fees. This puts it on par with other beginner-friendly, commission-free platforms like Robinhood and SoFi.

That said, there are Cash App account fees associated with the payment and withdrawal features of the app. Square also states that there are service fees associated with trading Bitcoin, but doesn’t disclose these fees on its website.

Minimum deposit to open$0
Annual fee$0
Stock trade fee$0
ETF trade fee$0

How do I sign up?

Begin the signup process by downloading the Square Cash app from the Apple App Store or Google Play. Then follow these steps:

  1. Enter your phone number and email address.
  2. Wait for a text message with a SMS code and enter that number into the space provided. Tap Next.
  3. Add your first and last name. Tap Next.
  4. Enter your credit card number including the expiration date, CVV code, and your zIp code. Tap Submit.

Square Cash App reviews and complaints

Overall, reviews of the Cash App are negative. As of December 2020, the app has a TrustScore of 1.2 out of 5 after 2,274 reviews, and there are 637 complaints about the app on the Consumer Financial Protection Bureau. That said, most of the app’s negative feedback consists of complaints of fraudulent transactions and disappointing customer service experiences. Few reviews, positive or negative, mention the app’s investing feature.

The app does receive positive scores on Google Play and in the Apple App Score, receiving 4.2 out of 5 stars and 4.5 out of 5 stars after a cumulative 689,855 reviews.

How does the Square Cash app keep my money safe?

Cash App Investing is a subsidiary of Square and a registered member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC). Cash balances are SPIC-insured for up to $500,000, including $250,000 for claims for cash, in the event that the Cash App goes under.

The Cash App is also PCI Data Security Standard (PCI-DSS) Level 1 compliant.

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*Signup bonus information updated weekly.

Bottom line

Cash App’s investing feature offers commission-free access to stocks and ETFs. But its security and account lineup are limited, and its customer support doesn’t have the best track record.

Before you sign up, compare your brokerage account options across multiple platforms to find the service that fits your budget and investment goals.

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