Small World offers competitive exchange rates and a variety of transfer options with an emphasis on security.
With more than 200,000 locations worldwide, Small World can send your money around the world quickly online or through a mobile app. It offer a variety of delivery options and security measures to make sure that your money stays safe from send to receipt.
How does Small World protect my money?
Small World completes most transactions within 24 hours, depending on the destination and transfer method. It’s one of the world’s largest money transfer services, and it’s serious about protecting your money.
- Established. Small World has been in the money transfer business for more than 20 years and has completed over 52 million transactions.
- SSL encryption. Its website is protected to keep your money and information safe from third-party interference.
- Regulated. Small World is in compliance with national financial authorities in every country.
- Verification. Users provide government-issued ID, proof of address and proof of funds before making a transfer.
- Customer service. Get 24/7 support by phone and online chat.
What are my rights when it comes to money transfers?
The Consumer Financial Protection Bureau established rules in 2013 to protect US citizens when transferring money internationally. Federal law now requires many credit unions, money transfer services and banks to disclose information before and after a transfer.
- The exchange rate.
- Fees and taxes.
- Fees charged by agents overseas and others involved in the transfer process.
- The amount your recipient is expected to receive (excluding foreign taxes and recipient fees).
- Your ability to cancel the transfer. Unless the transfer has been picked up or deposited, you have 30 minutes (and sometimes more) to cancel at no charge.
- The company or bank’s process to investigate and fix any mistakes. They have 90 days to fix any problems.
These rules apply to all international transfers of $15 or more.
See how other services compare to Small World
How do I report suspicious activity to Small World?
Small World will never email you to confirm passwords, transaction details or personal information. If you receive an email from someone claiming to be Small World, do not respond. If you’re concerned about a call or email, call 866-210-8002 or start a live chat with customer service on Small World’s site.
How to avoid a money transfer scam
Money transfer scams are a real threat. You probably know of someone who has been victimized by one. Protect yourself with these easy tips.
- Don’t answer unsolicited calls and emails. Phishing scams often involve an email asking you to resend passwords or information. If you’re not sure whether it’s legit, go to the company’s website directly instead.
- Don’t transfer money to someone you don’t know. Always be sure that you have a seller’s information before you send money to someone for the first time. It’s always a good idea to do a little research online before sending your payment.
- Ask questions. If a business responds quickly and accurately, that’s a good sign you’re working with a reputable company.
Tips for picking up cash safely
Knowing your money is secure during a transfer is important. But it’s just as vital to be safe when retrieving money. Follow these easy tips.
- Call ahead. Learn the company’s business hours and choose a safe time to pick up your cash. Daylight hours are best.
- Bring a friend. Carrying money when alone can be dangerous. Ask a friend to come along.
- Deposit your money immediately. The likelihood of losing your money to theft or simple carelessness grows the longer you have it with you. Go straight to a bank and deposit your cash as soon as possible.
- Keep your cash hidden. Place your money in your purse or wallet before leaving the office. Carrying cash out in the open could make you a target.
Small World FS accepts all currencies, transferring money to more than 80 countries from the US. And it does so safely, with digital safeguards to protect your info.
However, because it’s licensed to operate in only a handful states, you may need to compare your options to find a better fit for your future money transfer needs.