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Slack is a business app that helps streamline communications across company teams and projects. Its free service tier offers video calls, direct messaging and dedicated project channels. But you’ll have to upgrade to a pricey paid service tier for more file storage and app integrations.
Features | Direct messaging, Public chat channels, Video, Project management |
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Price starts at | Free, and paid plans start at $8/month |
App Integration | Yes |
Tech Support | |
Monthly Plan | $8 |
Slack’s channel feature is its bread and butter — and a staple among Finder employees both in the US and across the globe. Share threads across internal teams and external clients with integrated file sharing:
Slack service tiers are available monthly, but discounted rates are available for those who pay annually.
Free | Standard | Plus | Enterprise Grid | |
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Cost (each team member) | Free | $8 monthly or $6.67 a month when billed annually | $15 monthly or $12.50 a month when billed annually | Custom pricing |
File storage | Up to 5GB per workspace | Up to 10GB per member | Up to 20GB per member | Up to 1TB per member |
Features |
| All features from the free tier, and:
| All features from the Standard tier, and:
| All features from the Plus tier, and:
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Head to Slack’s website to begin the signup process:
Slack is a messaging application that helps teams build collaborative online workspaces. Slack channels help organize company-wide communications into sub-categories, while direct messaging allows for more intimate one-on-ones. The app can be used for both in-person and remote work.
Slack’s offerings can be overwhelming for beginners, but the platform is designed to scale based on the role and responsibilities of each team member. Subcontractors and part-timers may only be looped into a few channels, while supervisors and team leaders may have their finger on the pulse of 10 or more threads.
I’ve used Slack as a member of the Finder team for nearly three years, both as a part-time freelancer and a full-time staff member. Personally, I’m a big fan. I can pop onto Slack to check in with my manager, see what other teams are up to and share what I’m working on for real-time feedback.
And if I’m in the writing groove and don’t want to be disturbed, I can pause notifications until I’m ready to tackle them, enabling me to work undisturbed and catch up when I’m ready.
Find employees, network and build up brand recognition on LinkedIn.
As of October 2020, Slack receives high marks from its customers. With only 1 complaint in the last three years, its Better Business Bureau (BBB) page isn’t much to go on. But on Trustpilot, Slack boasts a TrustScore of 4.4 out of 5 based on 124 reviews.
Among the high notes are Slack’s many app integrations, screen sharing and search features, while a handful of customers complained that the software is difficult to pick up for fresh hires.
Reaching Slack support is limited to:
Slack helps in-person and remote workforces organize communications with dedicated channels, one-to-one direct messaging and a generous sweep of app integrations. But it’s pricier than many of its counterparts and may be challenging for newcomers to master.
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