The brand wants to be every girl’s go-to boutique for trendy fashion.
Showpo is a hip, trendy online clothing boutique aimed at helping young women flaunt their unique fashion sense at low prices. The brand originally launched as Show Pony in 2010 out of the founder’s garage in Sydney, Australia, but has since grown to a multi-million-dollar operation.
Orders over $50
At customers expense
- Frequent sales and special offers
- New styles in frequently
- Free shipping on $50+
- Limited sizes
- No refunds — store credit only
Showpo reviews and complaints
Reviews for Showpo — both the quality of the clothing and its customer service – are overwhelmingly positive. The majority of customers say they’ve had nothing but good experiencing shopping on the Showpo website and mobile app, and customer service has been friendly and more than willing to help.
A few negative reviews focused on confusing sizing and the fact that returns are for store credit only, even if you’ve ordered the wrong size.
What you can buy at Showpo
- Clothes. From rompers to party dresses and crop tops to coats, Showpo offers its own line of cute, trendy clothing with a flirty feel.
- Shoes. Find footwear from some of your favorite brands — like Bellini, Verali and Therapy.
- Accessories. Set trends from a wide selection of sunglasses, scarves, belts, jewelry and more.
- Beauty products. Update your makeup bag with beauty products from Showpo and brands like Benefit, ModelCo and the Ordinary.
Most Showpo styles range in size from US 2 to 14 — though some options are available up to size 16. Take a look at the brand’s size guide to find the best fit for you.
Shipping, payments and returns
Can I get free delivery?
Yes. Orders over $50 ship to the US for free.
|Standard (under $50)||Up to 5 business days||$9.95|
|Standard (over $50)||Up to 5 business days||FREE|
|Express||Up to 4 business days||$12.95|
Click the link in the shipping confirmation email to track your order. Or go directly to Showpos’s online tracking portal.
Showpo accepts Visa, Mastercard, American Express, PayPal and Afterpay financing.
Its payment system uses a 128 bit SSL extended validation security certificate issued by GeoTrust to ensure that your sensitive information is kept safe. Its payment processor, Adyen, provides a secure payment service that’s also used by such brands as Uber, Netflix, Etsy, Spotify and many more.
Showpo’s return policy
Showpo offers 14-day returns, but only issues store credit that’s valid for one year. But if your item is faulty, you can choose to receive a full refund to your original payment source or get 120% in store credit. If you request a return after 14 days, you may be charged a late return fee of $7.
For store credit and to exchange items, you must return your item in original condition.
Wedding gowns can be returned within 14 days for a full refund to your original payment method.
Some items can’t be returned at all, including:
- Hair Accessories
- Items marked as “final sale,” unless faulty
Can I exchange for a different color or size?
Not usually. Showpo recommends returning your item and then using your store credit to place a new order. But if you need your new item in a hurry, contact customer service to see if they can help to speed up the process.
How to return an item to Showpo
- Go to Showpo’s website to use its returns portal.
- Download and fill out the return form, then submit information in the returns portal.
- Package your item(s) in original packaging and drop it in the mail. You’re on the hook for the cost of return shipping.
- If you haven’t already, create a Showpo account so you can receive store credit.
What sets Showpo apart?
Showpo offers a unique line of clothing and accessories stay on top of the latest fashion trends — while shopping on a budget. Frequent sales, special offers and free shipping on orders of $50 help to make your closet upgrades even more affordable.
How can I contact customer support?
To get in touch with Showpo customer service:
- Call 855-910-6562
- Live chat online.
- Chat via Facebook Messenger.
- Send a text via Showpo’s mobile app.
- Send an email through its online contact form.
If you’re searching for unique, on-trend clothing, Showpo is worth checking out. You can usually find a great deal here, too. Just keep in mind that all returns (except for wedding gowns) are refunded via store credit.