Finder is committed to editorial independence. While we receive compensation when you click links to partners, they do not influence our content.

ShipStation vs. ShippingEasy

Consider customer support and extra features when choosing between shipping software providers.

ShipStation and ShippingEasy are two shipping solutions that help expedite order fulfillment. They both offer shipping rate discounts and branded tracking pages. But a few key features and a difference in customer support sets one provider above the other.

How do ShipStation and ShippingEasy compare?

Which should I choose?

Choose ShipStation if you’re happy with online tech support.

Choose ShippingEasy if you don’t mind paying extra for customer marketing.


A good option for businesses that ship internationally and want to centralize orders from multiple marketplaces.

A good option for e-commerce businesses that want to streamline order fulfillment and access to Amazon seller tools.

Monthly fees start at



Branded options?



Discounted rates?

  • UPS
  • USPS
  • FedEx
  • DHL
  • USPS

Cancellation fee




  • Multitude of shipping providers. ShipStation works with a slew of package carriers, including international connections, such as GlobalPost and Royal Mail.
  • Integrations. Expand your business across sales channels and shopping carts with access to ShipStation’s 296 integrations.
  • iOS and Android app. Create labels, track shipments and manage orders right from its mobile app.
  • Helpful tech support. Customers praise ShippingEasy’s friendly and helpful customer service. Write an email, start a live chat or speak to a US-based phone support agent for all service tiers except the Starter.
  • Customer satisfaction. Most businesses who use ShippingEasy recommend the software and generally award it 5 out of 5 stars on Facebook.


  • Limited support. ShipStation doesn’t offer phone support unless you’re in its top service tier. All other tiers are limited to online support through a ticket system.
  • Order update delays. Several negative reviews cite update delays as long as 24 hours.
  • No weekend support. ShippingEasy’s all-star customer service team is only available on weekdays between 7 a.m. and 7 p.m. CT.
  • Some features cost extra. Inventory management, customer marketing and the Amazon Seller Suite cost extra.


  • Order management. Organize and manage your sales, set your preferences and filters and initiate order alerts right from the management hub.
  • Discounted shipping labels. Connect to major US carriers and unlock prenegotiated discounted shipping rates.
  • Branded shipping. Establish branding fluidity by adding your company’s logo to shipping labels, packing slips, emails and tracking pages.
  • Inventory management. Allocate stock, set inventory alerts and see real-time stock counts from the app or your mobile device.
  • Shipping. Access discounted shipping rates, real-time tracking and label printing. Add your brand logo to shipping emails and tracking pages.
  • Customer marketing. This monthly add-on lets you design email campaigns, get delivery analytics and speak to a ShippingEasy in-house marketing expert.
  • Inventory management. The extra monthly cost for this feature depends on your service tier. The inventory software helps you stay on top of your orders and products, and automatically syncs inventory across multiple sales channels.
  • Amazon seller suite. Get extensive workflow support, discounted rates for Amazon shipping, and manage seller and product reviews from this add-on.

BBB letter rating



Trustpilot rating



Based on 68 reviews



Based on 1 review

Reputation and customer reviews

  • Many customers are over the moon about how the service has helped save their business time and money once everything was set up.
  • Customers primarily complain about various bugs and internal glitches, including SKU integration errors and USPS uploading timeouts.
  • On Facebook, customers praise its customer service team that has helped knock out problems.
  • The main complaint is that the interface is clunky and could be more user-friendly.


Options are limited to online support unless you pay into the top-shelf Enterprise tier.

With the exclusion of its Starter service tier, all ShippingEasy accounts come with phone, live chat and email support — but only on weekdays between 7 a.m. and 7 p.m., CT.

Compare more shipping software

Name Product Monthly fees start at Branded options? Discounted rates? Customer support
Phone, Email
ShipBob takes care of picking, packing and shipping your e-commerce orders, whether they’re placed through your website or a third-party channel like Amazon.
Phone, Chat, Email
Upgrade to a paid tier to access USPS discounts of up to 46%.
Phone, Chat, Email
Get a 30-day free trial and access negotiated rates with all the major carriers.
$0.05 per shipment plus cost of postage
Phone, Chat, Email
Get a 30-day free trial to explore the features and access steep USPS discounts.

Compare up to 4 providers

Bottom line

Both ShipStation and ShippingEasy offer very similar features to help expedite the order fulfillment process. ShipStation may be a better choice if you ship internationally because of its global carrier connections. But ShippingEasy sets itself apart with its customer service team.

Check out a few other e-commerce providers to see if they’re better suited for your business.

Frequently asked questions

Does ShipStation have fulfillment warehouses?

No, ShipStation does not have its own fulfillment centers or warehouses. But it does have a partner program with fulfillment providers that can help

Can I schedule a pickup using ShipStation?

Yes. You can schedule a carrier, such as USPS, FedEx, UPS or DHL Express, to collect a package within the ShipStation app.

What fulfillment providers can I use with ShippingEasy?

ShippingEasy currently only integrates with Fulfillment by Amazon.

More guides on Finder

Ask an Expert

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and Terms of Use.

Questions and responses on are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.
Go to site