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ShipStation vs. ShippingEasy
Consider customer support and extra features when choosing between shipping software providers.
ShipStation and ShippingEasy are two shipping solutions that help expedite order fulfillment. They both offer shipping rate discounts and branded tracking pages. But a few key features and a difference in customer support sets one provider above the other.
How do ShipStation and ShippingEasy compare?
|Which should I choose?||Choose ShipStation if you’re happy with online tech support.||Choose ShippingEasy if you don’t mind paying extra for customer marketing.|
|Overview||A good option for businesses that ship internationally and want to centralize orders from multiple marketplaces.||A good option for e-commerce businesses that want to streamline order fulfillment and access to Amazon seller tools.|
|Prices start at||$9/month||$0/month|
|Discounted rates?||Cancellation fee||None||None|
|BBB letter rating||A||A+|
|Not yet rated|
|Reputation and customer reviews|
|Support||Options are limited to online support unless you pay into the top-shelf Enterprise tier.||With the exclusion of its Starter service tier, all ShippingEasy accounts come with phone, live chat and email support — but only on weekdays between 7 a.m. and 7 p.m., CT.|
Compare more shipping software
Both ShipStation and ShippingEasy offer very similar features to help expedite the order fulfillment process. ShipStation may be a better choice if you ship internationally because of its global carrier connections. But ShippingEasy sets itself apart with its customer service team.
Check out a few other e-commerce providers to see if they’re better suited for your business.
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