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Sompo Car Insurance Review

Get 24/7 emergency help, enjoy loyalty discounts, and more.

If you’re a driver who likes to be rewarded for loyalty and safe driving, Sompo Car Insurance may be for you. With Sompo, you’ll get an automatic policy discount when it comes to renewal time making your policy even more affordable.

Read on to find out what you need to know about Sompo Car Insurance.

Finder does not currently have access to this car insurance provider. Please review the product details, application criteria and terms and conditions on the provider website if you are considering applying for this product.

Who is Sompo?

Sompo is an insurer that has offered affordable insurance to individuals and companies in Singapore since 1989. Last year, Sompo won the AI Award for general insurance at the Singapore Business Review’s Technology Excellence Awards. While Sompo may not be one of the biggest names in car insurance here, it’s the largest general insurer in Japan and, in Singapore, the company remains competitive by offering three comprehensive car insurance options to meet different needs.

Sompo car insurance – quickly compare levels of cover

  • Up to S$5 million in third party property cover
  • Accidental loss, fire or theft damage cover – up to your vehicle’s value
  • Personal accident cover up to S$20,000 for the policyholder and $10,000 for named drivers
  • Up to S$20,000 in permanent disability cover
  • Up to S$20,000 in death cover
  • Up to S$1,000 standard excess waiver
  • Up to S$3,000 in legal fees.
      • Up to S$300 in medical expenses
      • Cover against accidents, fire, theft, natural disasters, riots and more
      • Choose your preferred workshop for repairs
      • 24hr roadside assistance
      • Cover while driving in West Malaysia and parts of Thailand
      • Daily allowance of up S$100 while your car’s being repaired
      • If your No Claims Discount (NCD) is at least 30%, you’ll get a free NCD Protector for up to one accident.
      • Up to S$5 million in third party property cover
      • Accidental loss, fire or theft damage cover up to your vehicle’s value
      • Up to S$20,000 in permanent disability cover
      • Up to S$20,000 in death cover
      • Personal accident cover up to S$20,000 for the policyholder and $10,000 for named drivers
      • Up to S$3,000 in legal fees
      • Up to S$1,000 standard excess waiver.
        • Up to S$300 in medical expenses
        • Covers accidents, fire, theft, natural disasters, riots and more
        • Sompo-approved workshops only
        • 24hr roadside assistance
        • Cover while driving in West Malaysia and parts of Thailand
        • Daily allowance of up S$100 while you car’s being repaired
        • If your No Claims Discount (NCD) is at least 30%, you’ll get a free NCD Protector for up to one accident.
        • Up to S$5 million in third party property cover
        • Up to S$20,000 in permanent disability cover
        • Up to S$20,000 in death cover
        • Personal accident cover up to S$20,000 for the policyholder and $10,000 for named drivers
        • Up to S$3,000 in legal fees
        • Up to S$300 in medical expenses
        • Accidental loss, fire or theft damage cover up to your vehicle’s value
        • Covers accidents, fire, theft, natural disasters, riots and more
        • Sompo-approved workshops only
        • 24hr roadside assistance
        • Cover while driving in West Malaysia and parts of Thailand
        • Up to 50% excess waiver, up to a limit of S$600.

        Finder does not provide the products and services listed on its website (including insurance policies) to users. We do not assume any risk or undertake any liability under any insurance policies that we may provide information on.

        There is no insurance agency relationship created between Finder and the user. We do not negotiate, service or effect insurance contracts on your behalf or on behalf of the insurer or insurance broker. We do not act as your agent.

        What policies are available?

        ExcelDrive Prestige

        Sompo’s most comprehensive plan offers the highest level of protection for a wide range of events. These include loss or damage to your vehicle caused by accidents, fire, theft and natural disasters. It also offers protection if you cause damage to other people and property. It’ll also let you choose your own workshop for repairs or maintenance. Get an excess waiver of up to S$1,000. Plus, get up to S$100 per day for up to 10 days if you aren’t able to use your vehicle after loss or damage.

        ExcelDrive Gold

        This mid-range plan also includes loss or damage to your vehicle caused by accidents, fire, theft and natural disasters. It also offers protection if you cause damage to other people and property. Get an excess waiver of up to S$1,000. Plus, to help you get around while you’re car is being repaired, you can get up to S$100 per day for up to 10 days after loss of use.

        ExcelDrive Focus

        Sompo’s most basic comprehensive plan comes with cover against loss or damage to your vehicle caused by accidents, fire, theft and natural disasters. It also offers protection if you cause damage to other people and property. Plus, protection if you cause damage to other people and property.

        Pros and cons

        Pros

        • 24/7 emergency support team
        • 5% discount on your policy if you don’t make a claim (your NCD must be at least 30%)
        • 5% loyalty discount on renewal
        • Free NCD protector for up to one accident, if your no-claim level is set at 30%, 40% or 50% (Prestige and Gold plans only).
        • Coverage also includes West Malaysia and parts of Thailand
        • Up to S$1,000 excess waiver on some plans
        • Choose your prefered workshop with ExcelDrive Prestige
        • Up to S$100 in loss of use cover for up to 10 days with some plans
        • Flexibility to change your excess level, or add more personal accident cover.

        Cons

        • Medical expenses cover is low compared to other car insurance plans on the market
        • Death and permanent disability cover are also comparatively low – just S$20,000
        • With legal fees cover of just $3,000, you may end up having to pay legal expenses out of your own pocket
        • Personal accident cover doesn’t typically include passengers in your car
        • It can be expensive to add cover for car accessories.

        What is excess and how much will I be charged when I make a claim?

        Your excess is the amount you have to pay towards a claim you make on your policy. The excess can vary depending on the car you drive, your age and the policy you choose. There’s some flexibility on your excess with Sompo, as you can adjust your level of standard excess. If you decide to ‘buy up’ you will pay less for your premium. However, in the event of a policy claim you will need to pay more for each claim.

        If you choose either the ExcelDrive Prestige or the ExcelDrive Gold plan, you can get an excess waiver of up to S$1,000 waiver on the first accident repair in the policy year. Be aware that this provider charges an additional excess of up to S$3,000 if your car’s damaged or lost after being driven by a young and/or inexperienced driver, or an elderly driver. Sompo currently qualifies a young driver as being under 25, while elderly drivers are at least 70 years of age.

        Read more about car insurance excess in our guide.

        How to sign up with Sompo

        To buy a car insurance policy with Sompo, you’ll need to start by making sure you’re eligible for a policy. You have to:

        • Have a minimum of two years’ driving experience in Singapore.
        • Have made no more than one claim on your car insurance in the past three years.
        • Have made total claims not exceeding more than S$30,000 for the past three year
        • Also, your vehicle age must be below 15 years.

        The easiest way to get cover is to get a quote online through this brand’s website. Alternatively, you can call Sompo on 65 6461 6555. Sompo offers an instalment payment plan on many credit cards which are issued in Singapore (other terms apply).

        Frequently asked questions

        What is a No Claims Discount (NCD)?

        A No Claims Discount (NCD) is a bonus you accrue on your car insurance policy for each year that you drive without making a claim. It can lower the cost of your insurance when you come to renew your policy. Your no claims discount is shown as a percentage, which starts at 0% and reaches a maximum of 50% after five years without a claim.

        What policy add-ons can I get with Sompo?

        With Sompo, there are a few different policy add-ons including:

        • Added cover for car accessories
        • More personal accident cover
        • Plus, you can adjust your premium by amending your standard excess.

        How can I lower the cost of my car insurance?

        There are a number of ways you could lower the cost of your car insurance, including:

        • Paying a higher voluntary excess, if you can afford it
        • Lowering the number of miles you drive each year
        • Paying for your premium once a year, rather than each month
        • Driving safely to help secure your policy discount.

        Comparing car insurance quotes from a range of reputable companies is another way you can save money on your premium.

        Can I add another driver to my policy?

        Yes, you can pay a fee to add another driver to your policy if they meet the eligibility requirements. You’ll need to add get in touch with Sompo with the following details: NRIC, Date of Birth, Gender, Marital Status, Occupation, Driving Experience, Relationship to Policyholder; plus, any claims in the past three years.
        What won’t be covered by my car insurance?
        There’s no cover available for a claim made under your Sompo Car Insurance policy if:

        • Your car was being driven by an unlicensed driver or someone whom the insurer has declined to cover
        • Your car was being driven by someone who was under the influence of alcohol or drugs
        • Your vehicle was carrying more people or a larger load than the legal limit
        • Your car was being driven while in an unsafe or un-roadworthy condition
        • Your car was being used to carry passengers for business purposes
        • Your car is being used for purposes of racing
        • Your vehicle was subjected to a deliberate, intentional, malicious or criminal act by you, anyone person driving your car, or anyone else acting with your consent
        • It is for any loss of use of your vehicle
        • It results from the lawful seizure of your vehicle
        • It is for loss or damage that occurs after an accident, theft or breakdown unless you have taken reasonable steps to protect your vehicle.
        These are just some typical policy exclusions. It’s important to read Sompo’s policy wording with care so that you understand all of the exclusions you may face.

        How do I make a claim with Sompo?

        If you need to file a claim on your Sompo Car Insurance policy, you can do so online at any time. You’ll need to have your policy number with you when making a claim, as well as details of the accident. You must report any accident within 24 hours, or by the next working day.

        If you’re on a comprehensive plan with this provider, you can call their Mobile Accident Response Service (MARS) on 6333 2222. This service is available 24/7 and covers any accident within Singapore. Sompo will send a representative to the scene of the incident, and they will help you to process your claim.

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