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What you need to know about Showpo
Showpo is a hip, trendy online clothing boutique aimed at helping young women flaunt their unique fashion sense at low prices. The brand originally launched as Show Pony in 2010 out of the founder’s garage in Sydney, Australia, but has since grown into a multi-million-dollar operation.
You will find everything here to enhance your wardrobe including clothing, tops, shoes, accessories, intimate massagers, beauty products and even wedding gowns. There is something for everyone here.
Frequently asked questions
How do I get Showpo free shipping?
Showpo offers free standard shipping to Singapore for orders over AUD$75. For orders under this there is a flat rate of AUD$9.95. Express shipping is available at a flat rate of AUD$25. Items are generally delivered within 10 working days with standard shipping, or 2 working days for express shipping.
Showpo Review | Pros and Cons
- Frequent sales and special offers
- New styles added regularly
- Great range
- Free shipping on AUD$75
- Sizing from XXS to XXXXL
- Sizing can vary – Showpo sources its clothing from a few different places, so there can be a variance in sizing
- No refunds – store credit only
- Not all items are cheap, so don’t expect to be buying the cheapest clothes on the Internet from this retailer
What forms of payment does Showpo accept?
- American Express
What is the Showpo returns policy?
Showpo offers 30-day returns in the form of store credit, but only issues store credit that’s valid for one year. For store credit and to exchange items, you must return your item in its original condition. All returns must be processed through the returns portal.
If your item is faulty, incorrect or not as described or is in breach of Australian Consumer Law, Showpo will refund or replace the item. Select “Faulty” as the reason when you book your return.
Wedding gowns can be returned within 30 days. If you have changed your mind and are returning the gown you will need to comply with all change of mind requirements.
Some items can’t be returned, including:
- Hair accessories
- Swimwear that has had the hygiene seal removed
- Items marked as “final sale,” unless faulty
- Adult toys
The full returns policy is available online.
Can I exchange for a different colour or size?
Showpo recommends returning your item and then using your store credit to place a new order. If you need your new item in a hurry, contact customer service to see if they can help to speed up the process.
How to return an item to Showpo
- Go to Showpo’s website to use its returns portal.
- Download and fill out the return form, then submit information in the returns portal.
- Package your item(s) in original packaging and drop it in the mail. You’re on the hook for the cost of return shipping.
- If you haven’t already, create a Showpo account so you can receive store credit.
What sets Showpo apart?
Showpo offers a unique line of clothing and accessories that stay on top of the latest fashion trends. Frequent sales, special offers and free shipping on orders of AUD$75 and above help to make your closet upgrades more affordable.
How can I contact customer support?
To get in touch with Showpo customer service:
- Call +61 1800 951 411
- Live chat online
- Chat via Facebook Messenger
- Send a text via Showpo’s mobile app
- Send an email through its online contact form
If you’re searching for unique, on-trend clothing, Showpo is worth checking out. You can usually find a great deal here, too. Just keep in mind that all returns (except for wedding gowns) are refunded via store credit.Back to top
Frequently asked questions
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